I received the trays that were packaged in a container large enough to hold at least 10 packages of trays and it was crushed and so were the trays. After trying to straighten out the trays and use 1 of them I discovered that they did not fit into the holder the way they should. Weber should be ashamed of their shipping department as well as their marketing people.
Response from weber.comBy Weber grills, Weber grills , September 14, 2020
Hello! We are sorry to hear about the damage to your drip pans. We certainly do not expect this type of quality. We have shared your feedback to our support team, and they will contact you via email to offer assistance. Thanks!