Customer Reviews for Weber - Deluxe Large Grilling Pan - Stainless Steel
Customer Rating
1
Can't get it clean
on September 5, 2021
Posted by: B-rock
from Acton, MA
Gender:Male
Expertise:Intermediate
I bought this to cook thinly sliced kielbasa, it cooked fine but I just spent an hour trying to clean it and I can't get it clean
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, September 5, 2021
Hi! We greatly appreciate you taking the time to provide your feedback regarding the Deluxe grilling pan. Your stainless steel pan will develop a patina over time due to exposure to the high heat generated by the grill. You can clean the pan by hand washing it with soap, water, and a non-abrasive sponge or rag. It is perfectly normal for the pan to darken with use, and it cannot be restored to a "like-new" appearance. We have also reached out via email discuss this further. Thank you!
Written by a customer while visiting weber.com
Customer Rating
1
Discoloration
on June 5, 2022
Posted by: Kkma
from MA
Gender:Female
Expertise:Intermediate
Used for the first time and brushed pan with canola oila spray. No where on the product instructions does it say not to use oil, etc. Pan is now discolored on the top and bottom and will not come clean.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, June 14, 2022
We appreciate your feedback regarding the Deluxe grilling pan. We are so sorry to hear about your experience. We are happy to help.
Your stainless steel pan will develop a patina over time due to exposure to the high heat generated by the grill.
You can clean the pan by hand washing it with soap, water, and a non-abrasive sponge or rag.
It is perfectly normal for the pan to darken with use, and it cannot be restored to a "like-new" appearance.
Your satisfaction is very important to us. Our Support team is reaching out to assist you further. Thank you!
It’s a little big and I’m not sure how it will do on the grill in terms of vegetables falling through. I’ve been searching for a Weber ceramic grill but this is the only product available anymore.
I bought it for my 22 inch diameter Weber grill. It says on the product description it will fit this size grill, but it does not. The rim of the grill catches the pan causing the pan to sit about two inches above the grate. I was disappointed.
No, I would not recommend this to a friend.
Response from weber.comBy WeberGrills, WeberGrills, July 31, 2020
Hello, we are very sorry to hear about the fit issue with the grilling pan. This product measures about 1.4"H X 11.8"W X 17.4"D and it should fit our 22" Kettle grills. If you own the 18" Kettle and needs assistance with returning the product, be sure to reach out to our support team! We will be happy to help! Thanks!
This is a great way to grill any fragile foods like salmon or even hand patties hamburgers! And it cleans up super easy! Box it was shipped in though was wasteful!