Customer Reviews for Weber - iGrill 3 Smart Thermometer - Black
Customer Rating
5
Perfection
on May 2, 2021
Posted by: BearcatTom
from Cincinnati, OH
Gender:Male
Expertise:Intermediate
I cooked my first set of Filet Mignons (varying sizes), setting the app temps to medium rare. Both steaks were absolutely perfect. I was skeptical but wow. I'm looking to buy 2 more probes so that I can monitor 4 steaks. I am hopeful the probes do not break down over time as other reviewers have indicated.
This is a sizable grill, larger than it seems in pictures. It reaches high heat quickly with the hood down. The side burner is larger than I expected and is more controllable regarding temperature than my old grill.
I purchased my second Weber Genesis grill 4 years ago (4 burner). Love the grills. New one came with an IGrill. Thought this was a great idea. It didn’t work and Weber sent me a new one. It worked but connectivity is a mess and my router is only 20 feet away from our grill. The real issue are the probes. I think I have gone through a minimum of 12 it might be closer to 16. When they work its great but its short lived. They start giving out all sort of random measurement or just continuously increase in temperature making the alarm go off. And no matter how much you try to be gentle and take care of them they break. Just buy a thermometer.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, April 21, 2021
Hello RJwhite, We are sorry to hear about your experience with our iGrill 3. We would be happy to help look into these issues with you. We have reached out to you to further assist. Thanks.
The first time I used it I got some flames and since than the probes are broken. The distributor doesn't have a replacment strobes to I'm stuck with a new product that malfunction !!! Bummer
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Weber Grills, March 12, 2021
Hello. We are very sorry to hear that the probes of your new iGrill2 were damaged. We encourage you to reach out to your local support team to obtain some replacement probes. You can contact them here: https://www.weber.co.il/. Thanks!
I have never grilled so effortlessly! Perfect steaks, roast and chicken every time! This little devise makes you look like a star! Your friends will think you have stood over the grill the whole time, when in reality you have had time to prepare the sides dishes.