Customer reviews from weber.com
Weber - iGrill 3 Smart Thermometer - Black
Average customer rating
3.7
(183 Reviews)
Rating breakdown 183 reviews
5 Stars
93
4 Stars
30
3 Stars
13
2 Stars
11
1 Star
36
72%of customers recommend this product.
(
116 out of
160)
Customer Reviews for Weber - iGrill 3 Smart Thermometer - Black
Posted by: ArvyG
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Very easy to use, with different color to use with different type of meat.
Written by a customer while visiting weber.com
Customer Rating
1
Like the idea
on September 29, 2021
Posted by: Weber 12
from MD
Gender:Male
Expertise:Intermediate
I got new grill and igrill 3. Worked perfectly first two times. Last couple of time temp reading was off.
I would recommend this to a friend!
Response from weber.comBy Weber Grills , Weber Grills, September 29, 2021
Hello, thank you for taking the time to share your feedback. We are sorry to hear that you are experiencing issues with the temperature reading on your iGrill 3. Rest assured, a 2-year warranty backs this accessory. We want to learn more bout your experience and help. We will reach out via email shortly. Thanks!
Written by a customer while visiting weber.com
Posted by: Diane j
from San Diego
Gender:Female
Expertise:Intermediate
Verified Purchase:Yes
Was all excited to use it, but cannot get it to work,
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, Weber grills , August 9, 2021
We are sorry to hear about the trouble you are experiencing with your iGrill 3! We will reach out to assist with pairing. Thanks!
Written by a customer while visiting weber.com
Posted by: Billal A.
from San Jose, CA
Verified Purchase:Yes
This device is a life saver. It takes the guess work out of grilling food to the perfect temperature. The pairing process took only a few seconds. The associated app is really useful and even allows notifications when a temp is reached. The device also beeps when a set temp is reached.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
1
Probes died with very little use
on July 27, 2021
Posted by: Wileec
from Erie CO
Gender:Male
I have attempted to cook multiple roasts with this device. Each time I get wild readings without changed the sensor position. I believe that the probe wires are shorting out but this does not help when I get a full cooked message 320 minutes after a roast is placed on a low grill. I move the sensor and then in a couple of minutes I get the message that the roast is at 500 degrees. This product is not worth the money or the hassle of trying to get it to work.
I love the idea and am ashamed of Weber for putting such a device on the market in their name.
I have owned this for more than a year maybe 18 months but it has been in my cabinet for at least a year because it did not work.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, July 29, 2021
Hi! We greatly appreciate your comments and feedback regarding the probes. It is unfortunate to hear the probes are not working properly. A representative has placed an order for new probes for you. Please reach out to Weber's support team by phone or email if you need anything further. Thank you!
Written by a customer while visiting weber.com
Posted by: Jim Thomas
from Lawrence KS
Gender:Male
Verified Purchase:Yes
The temp probe reads the temp of the grill not the meat
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, Weber grills , July 27, 2021
We are sorry you are having issues with your Temperature Probe. Please check that the probe is inserted in the thickest part of the meat for the best reading results. If you continue to have issues, don't hesitate to get in touch with us at support@weberstephen.com or 1-800-446-1071. Thanks!
Written by a customer while visiting weber.com
Posted by: Anonymous
from New Hampshire
Gender:Male
Verified Purchase:Yes
Seems to work well, certainly simplifies grilling some foods. Only complaint so far is that the little plastic thing they're wrapped around is very fussy and there's no good place to store them in the grill itself, on or off the little plastic thing (the shelf is open, which where we live means they'll blow off sooner or later).
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Susieross899
from Philadelphia, PA
Gender:Female
Verified Purchase:Yes
Very disappointed!!!!! It won’t sync up to my phone even after troubleshooting. I will be returning for a refund!
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, Weber grills , July 21, 2021
Hi Susie, We want to help you with pairing your phone with your iGrill 3. Please be on the lookout for an email from us shortly. Thanks!
Written by a customer while visiting weber.com