Customer reviews from weber.com
Weber - iGrill 3 Smart Thermometer - Black
Average customer rating
3.7
(184 Reviews)
Rating breakdown 184 reviews
5 Stars
94
4 Stars
30
3 Stars
13
2 Stars
11
1 Star
36
72%of customers recommend this product.
(
116 out of
160)
Customer Reviews for Weber - iGrill 3 Smart Thermometer - Black
Customer Rating
1
Bluetooth connection is lost frequently
on May 6, 2022
Posted by: Andy Roy
from Nashua, NH
Gender:Male
Expertise:Intermediate
The only issue which unfortunately makes the product unreliable is the poor connectivity over Bluetooth.
Imagine your meat is cooking and temperature readings are fine and then all of a sudden no more reading as the connection is lost.
Depending upon when this happened your good can get overcooked in not knowing when it reached or will reach the target temperature.
Depending upon when this happened your good can get overcooked in not knowing when it reached or will reach the target temperature.
Response from weber.comBy Weber Grills, Consumer Care, May 7, 2022
Thank you for your feedback. We are so sorry to hear you are having trouble with the Bluetooth connectivity on your iGrill 3. We see that you are already working with one of our reps to have the thermometer replaced. Our Support team is reaching out to follow up. Thank you!
Written by a customer while visiting weber.com
Posted by: USAFVET61
Verified Purchase:Yes
Just find the type of meat you're cooking, set the temp and wait. It's awesome
Written by a customer while visiting weber.com
Posted by: Anonymous
from Beverly Hills, CA
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
The temperature probe is not accurate. I was disappointed
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, April 15, 2022
Thank you for your feedback. We are sorry to learn that your temperature probe did not provide an accurate reading and we apologize for the disappointment!
All of our accessories are covered under warranty for 2 years. We would like to help!
Please look for an email outreach from our Support team. Thank you!
All of our accessories are covered under warranty for 2 years. We would like to help!
Please look for an email outreach from our Support team. Thank you!
Written by a customer while visiting weber.com
Posted by: GRILLERS5
Verified Purchase:Yes
I like the iGrill 3. It seems to be accurate. It’s easy and let’s you enjoy yourself with friends and family with its temp notification features on my iPhone. Very handy. It is nice that it’s part of the grill so always there when you need it.
Written by a customer while visiting weber.com
Customer Rating
5
Excellent Customer Service and thermometer!
on January 24, 2022
Posted by: SnoopBrett
from Wheaton, IL
Gender:Male
Needed to replace a thermometer and they went above and beyond with their assistance!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Jon Allen
Verified Purchase:Yes
Have overcooked first couple of things I has enough tried. The temps don’t coincide with a basic kitchen thermometer. About 10 to 20 degrees off. Pretty disappointed.
Response from weber.comBy Weber Grills, Consumer Care, November 30, 2021
We greatly appreciate you taking the time to share your feedback with us regarding the IGrill 3. We are so sorry to learn the probes are not accurate. This is an unusual occurrence and not the quality we expect from our products. Our team has reached out via email to assist you further. Thank you!
Written by a customer while visiting weber.com
Customer Rating
5
iGrill 3 Improved
on November 28, 2021
Posted by: jerkin
from Clarksville, TN
Gender:Male
Expertise:Intermediate
Weber did an excellent job replacing my iGrill 3 and living up to their warranty. The replacement works great. We hasn't had any issues with the probes or the connectivity to the app via the cell phone. Love my weber!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
Installation and Use - No Underdone Chicken Again
on November 24, 2021
Posted by: Stinky
Verified Purchase:Yes
Installation was pretty easy; I looked at some videos that were out of date for my bbq so they didn’t help and only confused matters. My advice is don’t over think it as the written instructions are pretty straightforward.
It works easily and the temp is easily accessed on the iPhone app.
My wife says I always undercook chicken. Using a temperature probe on the largest piece made sure that didn’t happen.
I would recommend this to a friend!
Written by a customer while visiting weber.com