Customer reviews from weber.com
Weber - iGrill 3 Smart Thermometer - Black
Average customer rating
3.7
(179 Reviews)
Rating breakdown 179 reviews
5 Stars
92
4 Stars
29
3 Stars
12
2 Stars
11
1 Star
35
72%of customers recommend this product.
(
113 out of
157)
Customer Reviews for Weber - iGrill 3 Smart Thermometer - Black
Customer Rating
5
This is so cool!!
on September 12, 2019
Posted by: BRUCEN
from Davie, Fl.
Gender:Male
Expertise:Intermediate
Just installed mine this week. I tried it last night on some cut up chicken and the chicken was perfectly cooked. If you have one of the Genesis II grills, buy one! You will not regret it!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
2
Bluetooth connectivity issues with pixel 3xl
on March 20, 2020
Posted by: Haithama
from Rancho Cordova CA
Connects to iPhone but doesn't want to connect to my pixel 3xl. I am forced to beg kids to use their phone every time I need to BBQ. PLEASE FIX YOUR BLUETOOTH CONNECTIVITY, ITS NOT MOST CHALLENGING TECH ISSUE.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Weber Grills, March 22, 2020
We are very sorry to hear about this issue! Our iGrill 3 is compatible with both Android and iOS smart devices. Please contact our support team and we would be happy to troubleshoot and help you get paired to your smartphone!
Written by a customer while visiting weber.com
Customer Rating
2
Measures Temp but poor connection
on June 2, 2020
Posted by: pakramer
from Chicago
Gender:Male
Expertise:Intermediate
Does a good job of measuring temperature. Only stays connected to phone for about a minute and have to turn device off and then back on to get it to connect. This happens even if leaving phone with screen on right next to the device. Does not allow you to monitor temp from a distance. Poor purchase choice. Should have purchased a device with a bettter connection
No, I would not recommend this to a friend.
Response from weber.comBy WeberGrills, WeberGrills, June 26, 2020
Hello, thank you for taking your time to submit your feedback! Our support team has reached out with some troubleshooting steps that may help with your connection issues! We sincerely apologize for this inconvenience. Your smart phone should stay connected to your iGrill 3 and let you monitor your temperature away from the grill!
Written by a customer while visiting weber.com
Posted by: Anonymous
from Beverly Hills, CA
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
The temperature probe is not accurate. I was disappointed
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, April 15, 2022
Thank you for your feedback. We are sorry to learn that your temperature probe did not provide an accurate reading and we apologize for the disappointment!
All of our accessories are covered under warranty for 2 years. We would like to help!
Please look for an email outreach from our Support team. Thank you!
All of our accessories are covered under warranty for 2 years. We would like to help!
Please look for an email outreach from our Support team. Thank you!
Written by a customer while visiting weber.com
Posted by: Sean G.
from Chicago IL
Expertise:Intermediate
Verified Purchase:Yes
!Great accessory for the non master grilled. Know exactly what temps you’re working with without opening the lid. Customized to fit certain grills too!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
1
Probes died with very little use
on July 27, 2021
Posted by: Wileec
from Erie CO
Gender:Male
I have attempted to cook multiple roasts with this device. Each time I get wild readings without changed the sensor position. I believe that the probe wires are shorting out but this does not help when I get a full cooked message 320 minutes after a roast is placed on a low grill. I move the sensor and then in a couple of minutes I get the message that the roast is at 500 degrees. This product is not worth the money or the hassle of trying to get it to work.
I love the idea and am ashamed of Weber for putting such a device on the market in their name.
I have owned this for more than a year maybe 18 months but it has been in my cabinet for at least a year because it did not work.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, July 29, 2021
Hi! We greatly appreciate your comments and feedback regarding the probes. It is unfortunate to hear the probes are not working properly. A representative has placed an order for new probes for you. Please reach out to Weber's support team by phone or email if you need anything further. Thank you!
Written by a customer while visiting weber.com
Posted by: Bob57
from Oregon
Verified Purchase:Yes
Does the job Needs more than one event to test durability. Wait a few months then ask me.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Brown Betty
from Columbia, MO
Gender:Female
Expertise:Intermediate
Verified Purchase:Yes
Happy it has gas volume indicator. It cooks well and it's built rugged.
No, I would not recommend this to a friend.
Written by a customer while visiting weber.com