Customer reviews from weber.com
Weber - iGrill 3 Smart Thermometer - Black
Average customer rating
3.7
(179 Reviews)
Rating breakdown 179 reviews
5 Stars
92
4 Stars
29
3 Stars
12
2 Stars
11
1 Star
35
72%of customers recommend this product.
(
113 out of
157)
Customer Reviews for Weber - iGrill 3 Smart Thermometer - Black
Posted by: GT789
from Central Florida
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
I installed this in late December. Installation was very easy and quick. One suggestion, the temperature probes plug into the bottom of the unit and it is awkard to plug the probe in, especially at night in the dark. I think where the probes plug into the unit should be moved to the side. After install, I plugged in a probe and started grill and app and it worked very well measuring the temperature. But yesterday while cooking a steak with the probe in the steak I kept losing the connection, very annoying. Will try again on a chicken this week.
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Weber Grills, January 7, 2019
Thank you for your feedback and suggestions! To help with connectivity of your iGrill 3, we recommend resetting it by following these steps:
-Hold down the power button for 15 seconds
-Open your phone's Bluetooth settings and locate your iGrill 3 in the list
-For iOS, select "Forget this Device" or for Android, select "Unpair"
-Restart your phone
-Open the app and pair
-Hold down the power button for 15 seconds
-Open your phone's Bluetooth settings and locate your iGrill 3 in the list
-For iOS, select "Forget this Device" or for Android, select "Unpair"
-Restart your phone
-Open the app and pair
Written by a customer while visiting weber.com
Posted by: WindycityD
from Lindenhurst Il
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
Perfect grilling every time without having to open the grill.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
1
A huge disappointment
on March 12, 2021
Posted by: Offer
from Petah Tiqwa, Israel
Gender:Male
The first time I used it I got some flames and since than the probes are broken. The distributor doesn't have a replacment strobes to I'm stuck with a new product that malfunction !!! Bummer
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Weber Grills, March 12, 2021
Hello. We are very sorry to hear that the probes of your new iGrill2 were damaged. We encourage you to reach out to your local support team to obtain some replacement probes. You can contact them here: https://www.weber.co.il/. Thanks!
Written by a customer while visiting weber.com
Posted by: Mike Kirchberg
Gender:Male
Verified Purchase:Yes
Difficult staying connected to it. Don’t know if it the cold weather or something else. not happy with my purchase at this point.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Weber Grills, December 27, 2020
Hi, Can you please hold the button for 15 seconds to do a hard reset. If you are still having issues after doing the reset please reach out to us via email at reviews@weberstephen.com, Thank you!
Written by a customer while visiting weber.com
Posted by: Apuguy
from Newnan ga.
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
The best thing I ever bought for my grill. Cook your food perfect every time.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Tator
from Columbus, OH
Expertise:Intermediate
Verified Purchase:Yes
I bought this about a month ago. My only issue is not with the product itself but you have to choose between the iGrill and the propane tank gauge. It is one or the other and that I don't like at all.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Weber Grills, September 4, 2018
Thank you for your review! When using the iGrill 3, you can access your remaining fuel levels in the Weber iGrill App. Just head to the app, tap on Temperature, then the gear icon, and you'll be directed to Device Settings where information regarding your iGrill 3, included the fuel levels, will be listed. We apologize for any confusion.
Written by a customer while visiting weber.com
Posted by: Puddlespaula
from Wyandotte, Michigan
Gender:Female
Verified Purchase:Yes
Extremely happy with this! So easy to use and helps to make the perfect steak for everyone’s taste!
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Master Sergeant
from Georgia
Gender:Male
Verified Purchase:Yes
The perfect tool to BBQ EVERY THING to the requested time for everyou. Awesome, simply awesome.
I would recommend this to a friend!
Written by a customer while visiting weber.com