Customer reviews from weber.com
Weber - iGrill 3 Smart Thermometer - Black
Average customer rating
3.7
(179 Reviews)
Rating breakdown 179 reviews
5 Stars
92
4 Stars
29
3 Stars
12
2 Stars
11
1 Star
35
72%of customers recommend this product.
(
113 out of
157)
Customer Reviews for Weber - iGrill 3 Smart Thermometer - Black
Posted by: Bubbas BBQ
from Washington State
Expertise:Intermediate
Verified Purchase:Yes
Range is limited on the Bluetooth. I need to be within about 20 feet of the BBQ in order for my phone to read the temps. The pork tenderloin turned out perfect. The ambient temperature gauge is worthless. It’s way off and reads way too hot. The lid thermometer does a much better job. Ordered the rotisserie also and that works great however the metal rod/skewer is bent a little after one use with a 6 lb chicken.
Response from weber.comBy Weber Grills, Weber Grills, July 6, 2018
Thank you for your review! Bluetooth range is dependent on your cooking environment but a reset can help. To reset your iGrill 3, hold the power button down for 15 seconds, then unpair or forget this device from your phone's settings. The ambient probe temperature will be different than your grill's lid thermometer. One is not more accurate than the other, they are just beneficial for different scenarios.
The lid thermometer measures the air temperature of the grill, closer to the hood. This temperature is great for use with items being cooked higher on the grill, such as a rotisserie chicken. When using a rotisserie, the main concern is maintaining a satisfactory temperature towards the top of the inside of the grill.
The iGrill Pro Ambient Probe is meant to be clipped between two grill grates, and thus is much closer to your heat source resulting in a higher temperature than the lid thermometer. This placement is very useful when you want to know the temperature of your grates, which sit right above the flame of your grill, and can be used when searing steaks, for example.
The lid thermometer measures the air temperature of the grill, closer to the hood. This temperature is great for use with items being cooked higher on the grill, such as a rotisserie chicken. When using a rotisserie, the main concern is maintaining a satisfactory temperature towards the top of the inside of the grill.
The iGrill Pro Ambient Probe is meant to be clipped between two grill grates, and thus is much closer to your heat source resulting in a higher temperature than the lid thermometer. This placement is very useful when you want to know the temperature of your grates, which sit right above the flame of your grill, and can be used when searing steaks, for example.
Written by a customer while visiting weber.com
Posted by: Grill Billy
from Wheaton, IL
Gender:Male
Verified Purchase:Yes
Bluetooth distance was a bit of a bummer. WiFi would be a LOT better. One nice surprise is that the app showed up on my Apple watch and so I could just look at my watch to monitor all temp probes. That was slick
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Weber Grills, June 17, 2019
Thanks for your feedback! To help extend Bluetooth range, we recommend periodically resetting your iGrill 3 either before or after a cook. To reset your iGrill 3, hold down the power button until you hear a heap, then head to your phone and unpair the iGrill 3 from your settings. Thanks again!
Written by a customer while visiting weber.com
Posted by: RyanTampa
from Tampa
Verified Purchase:Yes
I think this may be the first time I’ve written an on line review but this device deserves a mention.
I used this thing for the first time tonight. Used it to cook 4 enormous pork chops and they were without a doubt the best I’ve ever cooked.
This thing is awesome. Highly recommend it.
I used this thing for the first time tonight. Used it to cook 4 enormous pork chops and they were without a doubt the best I’ve ever cooked.
This thing is awesome. Highly recommend it.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
1
Connectivity Issues
on September 9, 2018
Posted by: meatmayhem
Gender:Male
Expertise:Intermediate
Terrible connectivity. Looks nice when attached to new Genesis and that's where the positive review ends. Constant lost connection, both iOS and Android OS. At one point I placed the iPad on the grill side table, right above the igrill 3 device and it still couldn't "find" the connection.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Weber Grills, September 10, 2018
Thank you for taking the time to review your iGrill 3. We apologize about your experience, however. Our team would love to help get you up and running again, so please reach out to us at support@weberestephen.com. Thanks!
Written by a customer while visiting weber.com
Customer Rating
5
Love my igrill
on May 9, 2023
Posted by: Chocko
from Oceanside NY
Gender:Male
Expertise:Intermediate
Bought my igrill 3 around six months ago. To this day it’s working like a charm. I’m a huge stake eater and always had a problem cooking 2 inch thick steaks. Not anymore! I like everything in a perfect medium and that’s all I’m eating these days. I highly recommend this product.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
2
rubber melted on first use
on November 30, 2018
Posted by: ChrisBQue
from ontario
Gender:Male
Expertise:Intermediate
with the probe inserted into a nice piece of salmon on a ceder plank, the rubber coloured rubber on the probe melted off....hopefully into the bbq and not into the salmon as I didnt notice till we had eaten it.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Weber Grills, December 3, 2018
Thank you for your review. We are sorry to hear about this and will be in contact with you to assist.
Written by a customer while visiting weber.com
Posted by: Chase138
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
These are cheap accessories to an expensive grill. Also the measurement on the propane tank are too broad.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Weber Grills, July 6, 2018
Thank you for your feedback.
Written by a customer while visiting weber.com
Posted by: Rattler
from California
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
I bought this unit for cooking our Christmas prime rib and fortunately I had kept my old remote temp unit. Used the #1 port and the unit flat lined at 70 degrees for the first 1 1/2 hrs. Put probe in the #2 port and temp went up to 105. Put the probe for my old unit in the meat and it showed 120. The Weber temp finally got to 110, old unit 125, pulled the meat and it was perfect 125 med-rare. If I had used the iGill 3 until it got to 125 the meat would have been well done!! Will use it again to see how it does but I will definitely have a back up!!!
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Weber Grills, January 7, 2019
Thank you for taking the time to share your experience with us. We apologize that is has been less than satisfactory, however. One of our iGrill experts has reached out to you to discuss your warranty and assist your further.
Written by a customer while visiting weber.com