Customer reviews from weber.com
Weber - iGrill 3 Smart Thermometer - Black
Average customer rating
3.7
(175 Reviews)
Rating breakdown 175 reviews
5 Stars
88
4 Stars
29
3 Stars
12
2 Stars
11
1 Star
35
71%of customers recommend this product.
(
110 out of
154)
Customer Reviews for Weber - iGrill 3 Smart Thermometer - Black
Posted by: RyanTampa
from Tampa
Verified Purchase:Yes
I think this may be the first time I’ve written an on line review but this device deserves a mention.
I used this thing for the first time tonight. Used it to cook 4 enormous pork chops and they were without a doubt the best I’ve ever cooked.
This thing is awesome. Highly recommend it.
I used this thing for the first time tonight. Used it to cook 4 enormous pork chops and they were without a doubt the best I’ve ever cooked.
This thing is awesome. Highly recommend it.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
1
Connectivity Issues
on September 9, 2018
Posted by: meatmayhem
Gender:Male
Expertise:Intermediate
Terrible connectivity. Looks nice when attached to new Genesis and that's where the positive review ends. Constant lost connection, both iOS and Android OS. At one point I placed the iPad on the grill side table, right above the igrill 3 device and it still couldn't "find" the connection.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Weber Grills, September 10, 2018
Thank you for taking the time to review your iGrill 3. We apologize about your experience, however. Our team would love to help get you up and running again, so please reach out to us at support@weberestephen.com. Thanks!
Written by a customer while visiting weber.com
Customer Rating
5
Love my igrill
on May 9, 2023
Posted by: Chocko
from Oceanside NY
Gender:Male
Expertise:Intermediate
Bought my igrill 3 around six months ago. To this day it’s working like a charm. I’m a huge stake eater and always had a problem cooking 2 inch thick steaks. Not anymore! I like everything in a perfect medium and that’s all I’m eating these days. I highly recommend this product.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
2
rubber melted on first use
on November 30, 2018
Posted by: ChrisBQue
from ontario
Gender:Male
Expertise:Intermediate
with the probe inserted into a nice piece of salmon on a ceder plank, the rubber coloured rubber on the probe melted off....hopefully into the bbq and not into the salmon as I didnt notice till we had eaten it.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Weber Grills, December 3, 2018
Thank you for your review. We are sorry to hear about this and will be in contact with you to assist.
Written by a customer while visiting weber.com
Posted by: Chase138
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
These are cheap accessories to an expensive grill. Also the measurement on the propane tank are too broad.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Weber Grills, July 6, 2018
Thank you for your feedback.
Written by a customer while visiting weber.com
Posted by: Rattler
from California
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
I bought this unit for cooking our Christmas prime rib and fortunately I had kept my old remote temp unit. Used the #1 port and the unit flat lined at 70 degrees for the first 1 1/2 hrs. Put probe in the #2 port and temp went up to 105. Put the probe for my old unit in the meat and it showed 120. The Weber temp finally got to 110, old unit 125, pulled the meat and it was perfect 125 med-rare. If I had used the iGill 3 until it got to 125 the meat would have been well done!! Will use it again to see how it does but I will definitely have a back up!!!
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Weber Grills, January 7, 2019
Thank you for taking the time to share your experience with us. We apologize that is has been less than satisfactory, however. One of our iGrill experts has reached out to you to discuss your warranty and assist your further.
Written by a customer while visiting weber.com
Posted by: dss1
from TX
Gender:Male
Verified Purchase:Yes
bluetooth completely non functional, as mentione in many prior reviews. A complete rip-off, tho to be fair the reviews were fair warning
No, I would not recommend this to a friend.
Response from weber.comBy WeberGrills, WeberGrills, June 16, 2020
Hello, we are very sorry to hear about the Bluetooth issue with your iGrill 3. We have passed your feedback to our support team and they reached out to you with some troubleshooting steps. We want to ensure that your iGrill unit is working properly so you can enjoy your thermometer!
Written by a customer while visiting weber.com
Customer Rating
1
Great idea, lousy performance...
on August 13, 2019
Posted by: eba85
from Mexico City
Gender:Male
After owning a very simple instant-read thermometer for a few years, I decided to buy these “system” when I acquired a compatible Genesis LX grill. Although the general idea is great, in practice this thing does not work at all! After setting it up and connecting the probes, I get about 3 minutes of good readings on the app, afterwards, the signal keeps getting lost and I must reboot the iGrill system in order for it to send the reading again. This happens about every 2-3 minutes, which is absolutely annoying, considering its intended purpose of monitoring cooking temperature continuously. I would definitely not recommend it and will have to go back to my old thermometer after spending more than double on this...
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Weber Grills, August 21, 2019
Thank you for reaching out to us! To help extend the Bluetooth range and strengthen the connection of your iGrill 3, we recommend periodically resetting your device by following these steps:
- Press down on the power button until you hear a beep
- Head to your phone's Bluetooth settings and locate your iGrill 3 in the list of connected devices
- For iOS, select "Forget this device" or for Android, select "Unpair"
- Restart your phone, open the app, and pair
Thank you!
- Press down on the power button until you hear a beep
- Head to your phone's Bluetooth settings and locate your iGrill 3 in the list of connected devices
- For iOS, select "Forget this device" or for Android, select "Unpair"
- Restart your phone, open the app, and pair
Thank you!
Written by a customer while visiting weber.com