Customer reviews from oster
Oster - DiamondForce Nonstick Vertical Waffle Maker - Dark Metallic
Average customer rating
1 out of 5
1
(1 Review)
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Rating breakdown 1 review
5 Stars
0
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
1
0%of customers recommend this product. 
(
0 out of 1
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Customer Reviews for Oster - DiamondForce Nonstick Vertical Waffle Maker - Dark Metallic
Customer Rating
1 out of 5
1
Prepare to burn yourself
on February 18, 2024
Posted by: Burnt too many times
from Michigan
Gender:Female
If I could give less than 1star I would. I have burnt myself every single time I have used it. Why would you make something with the burner protruding out? Also, I have tried everything to get the correct amount for a whole waffle and part is always missing. Do not waste your money on this stupid product!
No, I would not recommend this to a friend.
Response from osterBy Customer Care, March 21, 2024
Hello!

Thank you very much for your feedback! We are sincerely sorry to hear about your experience and we apologize for the inconvenience caused!

We will be happy to help - please kindly reach out to us directly via https://www.oster.com/support/contact-us.

Thank you!

Oster Consumer Care
Response from osterBy Oster®, Brand Team, February 22, 2024
Thank you for reaching out to Oster®. We are sorry to hear that the waffle maker burnt yourself every time you used it. That is certainly not the experience we want you to have. No worries, we are here to help. Your Oster® DiamondForce™ Nonstick Vertical Waffle Maker has a 1-year satisfaction guarantee. Please discontinue using it, and contact us directly or fill in the "Contact us" link provided below to help you get the best resolution. We look forward to hearing from you. Have a good day!

https://www.oster.com/support/contact-us
Written by a customer while visiting oster