Customer reviews from oster
Oster - Oster DiamondForce Nonstick Flip Waffle Maker
Average customer rating
3.5
(54 Reviews)
Rating breakdown 54 reviews
5 Stars
23
4 Stars
11
3 Stars
2
2 Stars
5
1 Star
13
65%of customers recommend this product.
(
33 out of
51)
Customer Reviews for Oster - Oster DiamondForce Nonstick Flip Waffle Maker
Customer Rating
4
Works great! Just wish it had an audible "ready"
on November 8, 2023
Posted by: alb1234
from Phoenix AZ
Gender:Male
Pretty satisfied with this waffle maker. My only request would be an audible "ready" because I can't always be in the room watching for the green light to turn on. If it did, it would be "5 stars".
I would recommend this to a friend!
Written by a customer while visiting oster
Customer Rating
2
on April 26, 2024
Posted by: JayneM
Gender:Female
We bought this makers about a month ago and I have used it three or four times and when it worked it worked great. All of a sudden it just shut off and won't power on. Pretty bummed. I don't have the box or paper trail for the warranty if I did I would try to replace it.
No, I would not recommend this to a friend.
Response from osterBy Customer Care, April 29, 2024
Hello!
Thank you very much for your feedback and for letting us know! Was there any power outage at the time? It might have affected the machine.
We would like to have a chance to assist you further, that is why we strongly encourage you to reach out to us directly via https://www.oster.com/support/contact-us.
Thank you!
Oster Consumer Care
Thank you very much for your feedback and for letting us know! Was there any power outage at the time? It might have affected the machine.
We would like to have a chance to assist you further, that is why we strongly encourage you to reach out to us directly via https://www.oster.com/support/contact-us.
Thank you!
Oster Consumer Care
Written by a customer while visiting oster
Customer Rating
1
Spill plate does not fit securely underneath
on May 20, 2024
Posted by: Butch333
from Richmond
Gender:Male
I purchased this waffle iron years ago it was great I had to replace it after about 7-8 years the new one the spill plate while it has grooves on its bottom to make it fit securely to the bottom beam underneath the grill, However, there are no grooves in the bottom beam so that the spill plate doesn't fit securely underneath the waffle iron. So had to return it.
No, I would not recommend this to a friend.
Response from osterBy Customer Care, May 21, 2024
Hello,
It sounds as though your DiamondForce™ Nonstick Flip Waffle Maker has not performed as intended. This is not the experience we would like you to have with one of our items. Please reach out to us via https://www.oster.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time. Our product specialists will be more than happy to help you.
Thank you and please stay safe!
Oster Consumer Care
It sounds as though your DiamondForce™ Nonstick Flip Waffle Maker has not performed as intended. This is not the experience we would like you to have with one of our items. Please reach out to us via https://www.oster.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time. Our product specialists will be more than happy to help you.
Thank you and please stay safe!
Oster Consumer Care
Written by a customer while visiting oster
Customer Rating
5
Fast, Easy and Tasty Waffles
on June 10, 2024
Posted by: MJF9
from Minneapolis MN
Gender:Female
I LOVE my Oster flip waffle maker. After using flip waffle makers in motels, I had to have one. It is so fast and easy to use. I have perfected the recipe I need for one or two people, and just now finished eating a delicious waffle. It took some trial and error to get the recipe and cooking time just right. I am grateful for a helpful tip for cooking time, "Don't look at the lights. Watch the steam flow." When the steam stops appearing, the waffle is probably ready. I like mine a little crispy on the outside so I cook them a little bit longer. I spray the surface occasionally with cooking spray and I only wipe out the waffle maker. I rarely use soap and water on the cooking surface. It is "blackening" and making an even better cooking surface with age. It is tricky to get the consistency of the batter just right, it takes practice so that it isn't too thick or too thin. It is easy to overflow and underfill the wafflemaker, again, it takes practice to get it just right. I use Hungry Jack mix and use 1C mix, 1/2 cup water, 1/8 C oil and one and a half eggs. I use a whole egg and the white of an additional egg. I also overflow the cup of mix, water and add a tad bit more oil than 1/8. This is my interpretation of what half of the recipe on the box says. Sometimes I use milk instead of water. Remember to heat up the waffle maker before using and unplug it when finished!!!
I would recommend this to a friend!
Written by a customer while visiting oster
Customer Rating
1
Planned obsolescence
on October 4, 2024
Posted by: Bob38272727
Gender:Male
Used it 4 times and the hinge at the power cord in broke making it useless. Buy from a different brand.
No, I would not recommend this to a friend.
Response from osterBy Customer Care, October 4, 2024
Hello Bob. We are sorry to hear that your Oster DiamondForce Nonstick Flip Waffle Maker's hinge broke after only 4 uses. We apologize for the inconvenience and disappointment. At Oster, we stand behind the quality of our products. This experience falls short of our standards. We'd like to make things right. Please reach out to us directly via our Oster "Contact Us" https://www.oster.com/support/contact-us website so we can assist with a satisfactory resolution.
Thank you for sharing your feedback. We'll use it to improve our product design and durability.
Oster Consumer Care
Thank you for sharing your feedback. We'll use it to improve our product design and durability.
Oster Consumer Care
Written by a customer while visiting oster
Customer Rating
5
EXCELLENT
on October 30, 2024
Posted by: exChef
BEST WAFFLE MAKER EVER!!!! Absolutely love this thing! Varying temperatures for different mixtures and THICK - over an INCH! WOW. Stunned and amazed. Fast, easy but not for a crowd of people. One at a time. And the light/timer is perfect. You set your temp and it takes care of the time. Easy release, nonstick is great!
Written by a customer while visiting oster