Customer reviews from calphalon.com
Calphalon - Performance Cool Touch Countertop Toaster Oven, Convection Toaster Oven, Large Toaster Oven - Black
Average customer rating
3.5
(23 Reviews)
Rating breakdown 23 reviews
5 Stars
10
4 Stars
4
3 Stars
1
2 Stars
4
1 Star
4
47%of customers recommend this product.
(
8 out of
17)
Customer Reviews for Calphalon - Performance Cool Touch Countertop Toaster Oven, Convection Toaster Oven, Large Toaster Oven - Black
Customer Rating
2
Poorly thought out.
on August 31, 2024
Posted by: samokin
from Arkansas
Gender:Male
If you are planning to replace your air fryer, this is not the product. It cooks food at the rate of your regular oven. For a small meal for 2 people, it is sufficient to do that. The racks and cook tray are very poorly thought out. You can only use the cook tray if it sits on the only rack you have. The space between the rack rails is completely useless. Moving the rack up a half an inch makes absolutely no difference. I see no place to order replacement racks, etc. You even have to put the pizza pan on the only rack they give you. when you try to use the cook tray for a drip pan, there is no option but to use the fry basket. Absolutely no thought put into the practical use of this oven. A very expensive toaster. We will be returning it.
No, I would not recommend this to a friend.
Response from calphalon.comBy Customer Care, September 3, 2024
Hello!
Thank you for your feedback regarding the Cool Touch Countertop Oven. I’m sorry to hear that it hasn’t met your expectations, especially in terms of functionality and design.
We appreciate your input on the rack design and the overall performance of the oven. It’s helpful for us to know where improvements might be needed. If you’re interested, I can assist you with returning the product or exploring other options that might better suit your needs.
If you have any more concerns or require further assistance, please feel free to reach out. We’re here to help!
Thank you for bringing this to our attention.
Calphalon Consumer Care.
Thank you for your feedback regarding the Cool Touch Countertop Oven. I’m sorry to hear that it hasn’t met your expectations, especially in terms of functionality and design.
We appreciate your input on the rack design and the overall performance of the oven. It’s helpful for us to know where improvements might be needed. If you’re interested, I can assist you with returning the product or exploring other options that might better suit your needs.
If you have any more concerns or require further assistance, please feel free to reach out. We’re here to help!
Thank you for bringing this to our attention.
Calphalon Consumer Care.
Written by a customer while visiting calphalon.com
Posted by: Anonymous
from Indiana
Verified Purchase:Yes
Purchased in January 2024 because I really wanted a cool touch toaster oven. In this respect it is very good - no problem with hot exterior surfaces. However the oven does not heat up to the proper temperature. I realized this when items baked at the temperature it was set to were not cooked properly. I tested the oven with a separate oven thermometer and discovered that the temperature was actually 100 degrees less than what the indicator said it was (i.e. oven set to 450 degrees only heated up to 350 degrees even after preheating). I took pictures and submitted a problem report to Calphalon (online following their instructions) over a month ago but have not heard anything.
No, I would not recommend this to a friend.
Response from calphalon.comBy Customer Care, February 29, 2024
Thank you for your feedback about your Performance Cool Touch Oven. We appreciate you for letting us know about this. We apologize for the inconvenience this has caused you.
We believe that this concern is covered by the wonderful warranty that your product has. For us to assist you further, we have sent you an email about this concern of yours. We'll be looking forward to your response and have this issue resolved.
We believe that this concern is covered by the wonderful warranty that your product has. For us to assist you further, we have sent you an email about this concern of yours. We'll be looking forward to your response and have this issue resolved.
Written by a customer while visiting calphalon.com
Customer Rating
1
E02 Error Code
on March 4, 2024
Posted by: LindaSue
from Scranton Pa
Gender:Female
Got this as a wedding gift less than a month ago. Only used for one day.
This oven worked fine at first but now displays error code E02 after only operating for only a minute or so.
Tried doing everything the manual says, with no success
This oven worked fine at first but now displays error code E02 after only operating for only a minute or so.
Tried doing everything the manual says, with no success
No, I would not recommend this to a friend.
Response from calphalon.comBy Customer Care, March 5, 2024
Hi Linda.
Thank you for leaving the review on our Performance Cool Touch Oven. We are really sorry that it did not fully meet your expectations on this occasion. Since you have already tried our troubleshooting steps listed in the User Manual, we would like to request that you reach out to us directly so that we can assist you.
We would like to kindly remind you that your oven has a warranty period of one year.
Please reach out to us via our "Contact Us" Form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
Thank you for leaving the review on our Performance Cool Touch Oven. We are really sorry that it did not fully meet your expectations on this occasion. Since you have already tried our troubleshooting steps listed in the User Manual, we would like to request that you reach out to us directly so that we can assist you.
We would like to kindly remind you that your oven has a warranty period of one year.
Please reach out to us via our "Contact Us" Form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
Written by a customer while visiting calphalon.com
Customer Rating
5
“Calphalon oven heats evenly, looks sleek, and mak
on September 27, 2025
Posted by: madihas22_5222
“The Calphalon oven heats up quickly and bakes evenly, which makes cooking so much easier. Its sleek design, easy controls, and durable build give a premium feel. Perfect for baking, roasting, and everyday cooking – a great value for the price!”
Written by a customer while visiting influenster.com
Customer Rating
4
Nice product
on October 3, 2025
Posted by: MagalysD
The temperature control, the cleaning ease, the cooking performance, the design features is really amazing ,awesome brand awesome kitchen gadget,and good energy efficiency.
Written by a customer while visiting influenster.com
Customer Rating
5
Highly recommend
on January 15, 2026
Posted by: sheromaniep_1021
These are very functional easy to use easy to maintain. Easy to assemble material is very durable great and long lasting love the safety features and additional features that comes with this.. this may make an a meal very simple, easy and fast not forgetting how fun it is. I would definitely recommend this to anyone who is looking to improve their grill or oven. This is a great alternative..
Written by a customer while visiting influenster.com
Customer Rating
5
A dependable and easy-to-use oven that bakes evenl
on February 1, 2026
Posted by: sophiel228_8088
The Calphalon Performance Cool-Touch Oven delivers reliable and even baking with user-friendly controls and a sturdy build. Its cool-touch exterior and comfortable handles make it safer to use, and the spacious interior accommodates a variety of dishes for everyday meals. Cleanup is simple with removable racks and smooth surfaces.
Written by a customer while visiting influenster.com