Customer reviews from bestwayusa.com
Bestway - Above Ground Frame Swimming Pool Set w/ Pump - Gray
Average customer rating
3.6
(23 Reviews)
Rating breakdown 23 reviews
5 Stars
10
4 Stars
4
3 Stars
3
2 Stars
2
1 Star
4
56%of customers recommend this product.
(
10 out of
18)
Customer Reviews for Bestway - Above Ground Frame Swimming Pool Set w/ Pump - Gray
Customer Rating
5
Easy setup
on July 22, 2025
Posted by: trlh
So easy to put together, we love it. Kids love that it didn't take long to put together and fill.
Written by a customer while visiting bestwayusa.com
Customer Rating
1
Not impressed
on June 4, 2023
Posted by: Anonymous
from McKinney, TX
Gender:Female
We bought this pool in 2021. We had to replace the filter and hoses after one season. During the 2nd season we had to replace all the hoses again. This would have been our 3rd season...but, the hoses need to be replaced again AND the posts are all rusting with one rusting all the way through. We have decided to take it down instead of continuing to try to replace the broken pieces. I'm very disappointed that we didn't even get a third season...definitely would not recommend.
No, I would not recommend this to a friend.
Response from bestwayusa.comBy Bestway , Customer Service, June 5, 2023
Hello, we are sorry to hear you experienced these issues with your pool. If you have any questions: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.
Written by a customer while visiting bestwayusa.com
Customer Rating
3
Hole where pool is sealed together
on July 28, 2024
Posted by: Smiley1272
from St. Louisville, OH
Gender:Female
After putting the pool together and as the water was filling, my roommate noticed a small leak where the bottom and side of the pool is sealed. Because we already had put it together and started filling it up, we chose to patch it. If not for the hole, I am completely satisfied!
I would recommend this to a friend!
Response from bestwayusa.comBy Bestway USA, July 30, 2024
Thank you for taking the time to share your pool experience with us. If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.
Written by a customer while visiting bestwayusa.com
Customer Rating
1
Real concerns
on July 7, 2024
Posted by: Rsmirh
from West Virginia
Gender:Female
Why would they provide a pump suitable for 1,000 gallons with a water capacity of almost 3,000? I’m not sure if I’m the fool for buying this or they just don’t want any return costumers. I will never buy one again simply because you have to invest money in another filter, they should give you one that works to begin with
No, I would not recommend this to a friend.
Response from bestwayusa.comBy Bestway USA, July 8, 2024
We're sorry for any confusion. This pool set comes with a 1000gph filter pump which circulates 1000 gallons of water per hour. A pump of this size is rated for pols up to 5,100 gallons. If you have any questions: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.
Written by a customer while visiting bestwayusa.com
Customer Rating
5
my pool
on October 26, 2022
Posted by: Anonymous
We love this pool. It is easy to set up and take down. We had loads of fun using it and there is plenty of room for several people to swim. I think anyone would be happy with this pool..
Written by a customer while visiting bestwayusa.com
Customer Rating
5
17x10x42 pool
on October 26, 2022
Posted by: Anonymous
We love this pool . Plenty of room for kids . Easy to set up and maintain.
Written by a customer while visiting bestwayusa.com
Customer Rating
5
Great pool
on June 6, 2023
Posted by: Gators
from Rome ga
Gender:Male
Just bought it pool is great but the set up instructions could be better was very hard to read only had a picture
I would recommend this to a friend!
Written by a customer while visiting bestwayusa.com
Customer Rating
4
Great Features
on June 17, 2023
Posted by: Carol 65
from Lexington Ky
Gender:Female
I Bought this pool a couple days ago and seems to be a good size pool.....
I would recommend this to a friend!
Written by a customer while visiting bestwayusa.com