I have had for about a month, case is solid / strong. Clip / holster is not as heavy & does not catch the case securely, case/ phone has fallen out several times. So not sure if it is the case indentation or the clip / holster but believe it is the clip. Not as secure as my previous otter boxes were.
I have purchased the defender case for several different phones over the past few years.I don't like the latch on the holster, it is not very secure, it allows the phone to pop out.It has dropped my phone 3 times already. The latch does'nt hold the phone in the holster very tight.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , May 14, 2021
Hi, Rick!
We're sorry to hear about your frustration with your Defender Series holster! It's unusual to hear that your belt clip has been giving you so many issues, so we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, so give us a ring at 1-855-688-7269, and we can get you taken care of with a replacement holster.
Otter Box is THE best phone protection available. I have dropped an OB covered phone more times than I can count. I have had one shut into a hatchback, one into a car door and lost one on the Continental Divide Trail. I went back to the Trail the next day after a hailstorm, found it and it worked great.
I had an Otterbox case for my previous phone and was completely satisfied with it, so I immediately ordered one for my new phone as soon as I got it. The case protects the phone very well, no problems with touchscreen sensitivity or hearing as with some other brands,and the belt clip carrier is deigned to also work as a stand. Very nice, rugged case. Otterbox is simply the best!
This is my second Otterbox case, purchase one 5 years ago for another mobile phone. Had so much success with that case, decided to purchase this case for my new phone