Customer Reviews for OtterBox - Commuter Lite Case For Samsung Galaxy A52 / A52 5g - Black
Customer Rating
4
Good case; however, grip is slippery
on August 11, 2021
Posted by: pack53
I received my new Otterbox case a few days ago and am somewhat surprised that the side section of the case is so slippery. This is where you would grip the phone the most, yet the smooth plastic makes it difficult to grasp. I would have liked the side of the case to have grips or raised sections to make it easier to pick up and hold.
Wife would have been happier if I had gotten a screen cover also. Well, maybe next time.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team , June 3, 2021
Hi there!
We're sorry to hear that your wife was disappointed with the absence of a screen protector on her Commuter Series Lite! We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. If you run into any other issues with that case, feel free to call us at 1-855-688-7269, and we can get you taken care of.
It's ok , a bit on flimsy side haven't dropped it. So don't know if it protects well for my samsung a52.
Response from otterbox.comBy OtterBox , Customer Service Team , June 10, 2021
Hi there!
We're sorry to hear that you're not feeling confident with your Commuter Series Lite! We appreciate your feedback, and we'll be sure to let our design team know about your experience. Rest assured, that case design has been through hundreds of hours of testing to ensure it will provide your phone with the drop protection OtterBox is known for. Additionally, if your case ends up getting damaged, we have a great warranty, so please don't hesitate to reach out to our Customer Service Team at 1-855-688-7269, and we can get you helped out.
I don't remember how long ago I bought my case, but I've used it for a while now I never have to worry about my phone, even if I drop it! It has raised edges that protects the screen and the cameras so as long as I don't drop it in water or over gravel I never have to worry. A rubber inner layer cushions the phone while the hard exterior, while not covering the entirety of the phone, covers enough to ensure that hard surfaces don't put that much pressure on the phone itself when It does fall.
These are the second time my husband and I have bought Commuter Lite cases. We loved them on our Moto G Power phones and love them just as much on our new Samsung Galaxy A52 5G phones. They fit perfectly, the back cover has enough depth to protect the cameras. There is enough thickness to protect the phones without adding bulk. The only disappointment was that it only came in black, would have loved to have another color so we could quickly identify each other’s phone.
The case is sleek and doesn't add a lot of bulk to my phone and at the same time provides that great otter box protection you expect from a large case.