Customer reviews from geappliances.com
GE Profile - 30" Built-In Double Electric Convection Wall Oven with WiFi - Stainless Steel
Average customer rating
4.6
(124 Reviews)
Rating breakdown 124 reviews
5 Stars
101
4 Stars
12
3 Stars
2
2 Stars
5
1 Star
4
91%of customers recommend this product.
(
84 out of
92)
Customer Reviews for GE Profile - 30" Built-In Double Electric Convection Wall Oven with WiFi - Stainless Steel
Customer Rating
5
Best oven on the market
on February 19, 2025
Posted by: CMBS
from Woodbridge Connecticut
This is a fabulous oven. In previous homes I’ve had Dacor and Viking ovens and the Dacor was OK and the Viking was absolutely terrible. Very loud and I’m not talking about the convection. Very uneven heat. Terrible oven. Nobody in the appliance industry could tell me about this GE profile oven so I was going on faith buying a GE profile and it’s been fabulous. There’s only two days a year that I wish I had a larger oven, Christmas and Thanksgiving but we’ve figured out ways to work around that and it’s so worth it because we don’t need an air fryer cluttering up our counter and this oven heats up so quickly And evenlyit’s been fabulous. Very even gliding shelves included so it works wonderfully in the island-Fabulous for a small kitchen because the doors don’t drop down as far so no wasted space. I can’t say enough positive about this product Now that I’ve had it working for six months and my other new appliances are a subzero refrigerator and a Wolf induction stove top (Both fabulous) so I think I know quality appliances.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Nice Oven, But No New Modes
on September 18, 2021
Posted by: KibJeff
from Seattle, WA
Very nice, solid twin oven with a good user interface. However, this oven does NOT support Pizza Mode, Fast Preheat and other modes as advertised. These modes cannot be supported in this oven because each oven has a single heating element affixed to the ceilings of the chambers. If you are looking for the advertised features, you will need to buy the full-sized ovens. NOTE: GE customer service is superior. The first delivered model would not upgrade. GE quickly replaced with a working model. Nevertheless, the upgrades do not include the advertised features.
No, I would not recommend this to a friend.
Features
1
Performance
3
Quality
5
Value
2
Response from geappliances.comBy Guy@GEA, GE Appliances, September 21, 2021
Hi there, we're pleased to know your oven is solid and that you had a positive customer experience with us, but sorry it doesn't have the cooking modes that you'd like available. We're sure this is frustrating for you so we'll be sure to share your feedback with our team for further consideration.
With that said, your oven should have Fast Preheat. If you're still having issues, we suggest taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this is found useful and we're wishing you the best.
Guy@GEA
With that said, your oven should have Fast Preheat. If you're still having issues, we suggest taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this is found useful and we're wishing you the best.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Works well with a major design flaw
on December 15, 2021
Posted by: GEnot
from Leesburg, VA
Major design flaw. Cannot even turn the oven on until you connect to the internet.
No, I would not recommend this to a friend.
Features
1
Performance
3
Quality
3
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, December 21, 2021
Hi there,
Thanks so much for bringing this to our attention. Certain features do require being connected to the internet to use. The oven should be usable without connecting to the internet. Try disconnecting the power and restoring it after about a minute. If you are still unable to use the oven without connecting to the wifi, service may be needed. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We certainly apologize for this inconvenience. All the best. Mike@GEA
Thanks so much for bringing this to our attention. Certain features do require being connected to the internet to use. The oven should be usable without connecting to the internet. Try disconnecting the power and restoring it after about a minute. If you are still unable to use the oven without connecting to the wifi, service may be needed. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We certainly apologize for this inconvenience. All the best. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Fantastic! Why did you stop making it?!
on September 8, 2022
Posted by: TKheaver
This was the Perfect! solution to us not wanting to add a second full size oven, but wanting a second for those few times per year. Fantastic investment! Especially after the update for air fry and the oven trivia. We call it the “The Oven” who knows all.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Two ovens in one
on April 19, 2023
Posted by: Daveareno
from California
We actually haven't used the oven yet, but it certainly fit the bill for us. We wanted the flexibility of two ovens in the space for one. We don't cook really large items so having a smaller main oven was okay with us. The unit is beautiful and the control panel is straight forward. The shelves roll out on glides super smoothly. The oven is WiFi enabled so you can get information regarding the temperature and if you set the timer it will tell you when it goes off. You can't get the clock to get its time from the Internet which is disappointing.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Disappointed!
on March 30, 2023
Posted by: G505
from Chicago IL
If you think you are getting a beautiful wall oven that looks to be fully integrated and flush-mounted to your wall oven tower like in GE’s photos and videos, guess again! This oven sticks out from the cabinetry and looks awkward and anything but streamlined. And that’s after my cabinet maker followed the guide and specs to the letter. GE’s photos do not show that and are misleading! The first 2 photos show how my new Twin Flex oven really looks from the side. The third photo is GE’s slick imagery. Compare. So when you see those fabulous modern kitchens in the magazines with flush-mounted, sleek wall ovens…well, this AIN’T it! I definitely expected better form+function, not to mention transparency, from GE. At least warn consumers that this oven protrudes from the wall. Show a side view. Also, GE told my cabinet maker that if he tries to do a “work-around” to fully inset the oven into the cabinetry, it will void the warranty. So disappointed!
No, I would not recommend this to a friend.
Features
1
Value
1
Response from geappliances.comBy Charlie@GEA, GE_Appliances, April 4, 2023
Hello,
We apologize for any confusion it may have caused regarding the flush installation of the oven. The Twin Flex convection oven fits into a 30" single wall oven cut-out opening.
Twin Flex is not UL approved for flush install. For more information please refer to the link attached below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=35296
We hope that the more you use your oven the more you will like it. If you have any questions in the future, please let us know. We are here to help! -Charlie@GEA
We apologize for any confusion it may have caused regarding the flush installation of the oven. The Twin Flex convection oven fits into a 30" single wall oven cut-out opening.
Twin Flex is not UL approved for flush install. For more information please refer to the link attached below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=35296
We hope that the more you use your oven the more you will like it. If you have any questions in the future, please let us know. We are here to help! -Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Seems to be a good oven
on June 24, 2023
Posted by: Willy74
from Charleston, WV
I have only used it two times and it worked both times. You might wait 6 months to a year before asking for a review. I gave three stars because it looks good and it worked. Give me some time and I will give you an educated review.
Features
5
Value
3
Response from geappliances.comBy MichaelBatGEA, GEAppliances, June 26, 2023
Hello,
Congratulations on your new oven. We truly appreciate you making GE Appliances part of your home. We know getting a new appliance can be an exciting experience, and we’re glad to hear that everything is going well so far. The sensational stainless-steel finish of this model looks absolutely fantastic in your kitchen, and we’re sure you’ll enjoy it for many years to come. Thank you for taking the time to leave us your review and please know we’re here should you ever need assistance. -MichaelB@GEA
Congratulations on your new oven. We truly appreciate you making GE Appliances part of your home. We know getting a new appliance can be an exciting experience, and we’re glad to hear that everything is going well so far. The sensational stainless-steel finish of this model looks absolutely fantastic in your kitchen, and we’re sure you’ll enjoy it for many years to come. Thank you for taking the time to leave us your review and please know we’re here should you ever need assistance. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Very high price
on December 22, 2021
Posted by: JFH20158
from Hamilton, VA
Amazing that the over could not be turned on at all without connecting it to the internet.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
3
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, December 28, 2021
Greetings,
We're quite sorry to hear that you are having some issues with your oven. You should be able to use the basic features without connecting to wifi. If the wifi features are not working properly, call the Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or email connected@help.geappliances.com.
If your oven is not working properly at all, please consider scheduling a service appointment. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Best wishes. Mike@GEA
We're quite sorry to hear that you are having some issues with your oven. You should be able to use the basic features without connecting to wifi. If the wifi features are not working properly, call the Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or email connected@help.geappliances.com.
If your oven is not working properly at all, please consider scheduling a service appointment. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Best wishes. Mike@GEA
Written by a customer while visiting geappliances.com