Customer Reviews for GE Profile - 30" Built-In Double Electric Convection Wall Oven with WiFi - Stainless Steel
Customer Rating
5
Love the flexibility
on April 18, 2022
Posted by: boydboys
from San Francisco
My single under the counter oven finally broke beyond repair. I was thrilled to find a double oven that fit under the counter! So much flexibility with two ovens and they only take up the space of one.
Although I've only been using it for a couple of weeks, I'm loving this oven. The drawers slide like butter, and the touchpad controls are easy to use. It's lovely to look at, and I like that for most things, I only have to heat up the upper oven, as it's just the two of us. I was not successful getting the oven to connect over the cloud, though I could get it on my home wi-fi, so not sure what is up with that, but it works just fine without using "smart" features.
I have always had two full-sized double ovens, so I was a little concerned about going down to these smaller ovens. I have been very happy with how evenly they bake things. Even the smaller oven does a very nice job!
Amazing that the over could not be turned on at all without connecting it to the internet.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
3
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, December 28, 2021
Greetings,
We're quite sorry to hear that you are having some issues with your oven. You should be able to use the basic features without connecting to wifi. If the wifi features are not working properly, call the Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or email connected@help.geappliances.com.
If your oven is not working properly at all, please consider scheduling a service appointment. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Major design flaw. Cannot even turn the oven on until you connect to the internet.
No, I would not recommend this to a friend.
Features
1
Performance
3
Quality
3
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, December 21, 2021
Hi there,
Thanks so much for bringing this to our attention. Certain features do require being connected to the internet to use. The oven should be usable without connecting to the internet. Try disconnecting the power and restoring it after about a minute. If you are still unable to use the oven without connecting to the wifi, service may be needed. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We certainly apologize for this inconvenience. All the best. Mike@GEA
The unit fit in the cabinet without needing to remodel the kitchen. It just works and we have used it several times now. It cooks nice as well. We needed to adjust our cooking times from the old unit but that is normal to find out just how the new oven cooks. Very pleased