Customer reviews from jbl.com
JBL - Live 660NC Wireless Noise Cancelling Headphones - White
Average customer rating
4
(134 Reviews)
Rating breakdown 134 reviews
5 Stars
70
4 Stars
28
3 Stars
9
2 Stars
18
1 Star
9
94%of customers recommend this product.
(
50 out of
53)
Customer Reviews for JBL - Live 660NC Wireless Noise Cancelling Headphones - White
Customer Rating
5
Comfortable headphones w/ great sound quality
on April 9, 2021
Posted by: J123j
from Albany, NY
[This review was collected as part of a promotion.] These are great overall headphones. They’re lightweight, comfortable, and have great sound quality. I’m definitely satisfied with these. First, in the area of comfort, it’s important to note that these are on-the-ear headphones, not over-the-ear headphones. If that’s an issue for you please just make sure you are aware. That being said, they are quite comfortable in my experience using them. They feel lightweight and stay secure without applying too much pressure on my ears. So wearing for a period of time won’t be bothersome. Much of this is based on personal preference though.
And just as important as comfort is sound quality. The sound quality is great. You can hear highs and lows well, they have great bass, plenty of volume, and the clarity is excellent. These are great for music, podcasts, or whatever you want to listen to. The noise cancelling works well in the situations I’ve tried it in, such as with a space heater running next to me and in a busy room with an active family around me. I’m not traveling much these days, so there’s no way for me to try them in a plane or any really noisy environments like that. I expect they would work well though and give the noise cancelling you would need to comfortably listen to music or just to drown out the annoyance of plane noise.
The connection was easy once I figured out what I was doing. The instructions advertised an automatic connection, but that didn’t pop up until after I had manually connected. Then it tied the headphones to my Google account which is supposed to help in the future. I also tried connecting to the JBL Headphones app to figure out what that would add to the experience, but that part didn’t work for some reason. It’s not necessary really, as the bluetooth connection on it’s own is easy enough and gets the job done well. The connection is strong, it didn’t drop off and it stayed connected as I walked away from my phone and sound quality stayed great.
The build quality of these headphones is great. They’re amazingly sturdy despite how lightweight they are. There is nothing cheap about these things at all. I wouldn’t want to go throwing them in the bottom of a backpack or gym back without a case, but if you don’t mistreat them they should last for years.
So in conclusion, the sound quality is great, the headphones are lightweight, and they are sturdy as anything. I highly recommend these headphones.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2
Poor performance
on August 11, 2021
Posted by: David D
from Johnson City
First off, I want to say that these headphones are decent. I had higher hopes for them. Ive been able to use them for a total of 15 minutes before the mid and low speakers in the left ear, and the low speaker in the right ear blew. I'm honestly pretty dissatisfied with them. JBL in recent years has been on the higher end of consumer speaker products. It could just be a "bad" pair but it is discouraging to try a new pair. I will remain hopeful that the exchanged pair will perform as expected. There was a firmware update available but after updating there was still no change. I will update the review and star rating once I've received a replacement pair. Just for the record, the song they blew while playing was Mama I'm Coming Home by Ozzy. Its bassy but nothing deep enough to cause that even if they were at full volume which they should be able to handle anyway.
No, I would not recommend this to a friend.
Response from jbl.comBy JBL, Customer Support, August 12, 2021
Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Live 660NC didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department.
Written by a customer while visiting jbl.com
Customer Rating
2
Not the best...
on May 2, 2021
Posted by: Mattys21
from Austin, TX
[This review was collected as part of a promotion.] It seems to be confusing which application this would be for. The ear cups are too small, and uncomfortable to serve as airplane headphones...sound is not that good either.
Just don’t know where the desire would come from.
Just don’t know where the desire would come from.
No, I would not recommend this to a friend.
Response from jbl.comBy Jem at Customer Support, Customer Support, May 4, 2021
Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Tune 660NC didn't meet your expectations. It's an on-ear headphone that's why the ear cups are not that big enough to cover the whole ears. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department.
Written by a customer while visiting jbl.com
Customer Rating
4
Good noise cancellation heahphones!
on May 3, 2021
Posted by: aniket3622
from Santa Clara
[This review was collected as part of a promotion.] I got these headphones about 3 weeks back and have been using them continuously. I have liked them, and would definitely recommend to a friend, as they are a steal for this price. Detailed review below:
Setup : The setup was quick and easy. I was surprised at how fast it popped up and was discovered every time I try to connect. Gives the Airpods vibes.
Durability : The headphones have a good strong sturdy feel to them. The cushion on the head rest does the job good, and the light weight helps you forget that you have something wrapped up around your head. The buttons are well places and are interactive. They feel good to touch and are easy to locate.
Sound Quality : The sound is clear and crisp. I have been using these headphones for my meetings, and the mic has worked seamlessly. The active noise cancelling is good and is able to eliminate most of the noise around. I am in love with the talk-thru and ambient aware feature. Overall, this is a steal of an headphone at these price.
App : I had to mention a separate point for the app. The app makes it easy to personalize and tweak settings. It also has a lot of features. If you are getting these headphones, installing the app is highly recommended.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great sound quality and comfortable
on April 10, 2021
Posted by: Jwill_n
from Friendship, AR, United States
[This review was collected as part of a promotion.] These headphones have great sound quality with rich highs and deep lows. They are very light and the ear cups and padding on the top provided me comfortably even after a few hours and battery life is amazing even with the awesome noise cancellation on. I highly recommend these headphones another great jbl product.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Great sound at any price point
on April 6, 2021
Posted by: Vet27
from H-Town
[This review was collected as part of a promotion.] The sound is all one could hope for at this price point. Excellent sound separation and sound sonic balance. These are a solid set of headphones that bring jazz to life. The noise cancelation does a great job in keeping you in the moment.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Best value NC headphones!
on April 8, 2021
Posted by: RBK123
from Chicago, IL, United States
[This review was collected as part of a promotion.] I’m not a big fan of on ear headphones as I tried few earlier and was not comfortable to wear long time presses the ears. This one I felt bit comfortable. NC feature works fine. Do not expect the sound will blow your mind. it’s decent enough feels some bass and good quality audio. As it’s on ear headphones and no seal around the punch will miss in audio quality. But over all from the price point these are basic NC headphones can add to the list of headphones you have. give a try
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Unbelievable sound quality
on April 9, 2021
Posted by: Sickwit1611
from Trevor , Wi.
[This review was collected as part of a promotion.] WORDS CAN'T DESCRIBE HOW GREAT THESE ARE!!!!!!!!!!! I was blown away by the crisp sound and deep base . They are light weight and even fold up for easy storage. The Bluetooth pairing was as easy as the directions said. GREAT JOB YOU GUYS !!
I would recommend this to a friend!
Written by a customer while visiting jbl.com