Customer reviews from jbl.com
JBL - Live 660NC Wireless Noise Cancelling Headphones - White
Average customer rating
4 out of 5
4
(134 Reviews)
Open Ratings Snapshot
Rating breakdown 134 reviews
5 Stars
70
4 Stars
28
3 Stars
9
2 Stars
18
1 Star
9
94%of customers recommend this product. 
(
50 out of 53
)
Best Buy Privacy Policy
Customer Reviews for JBL - Live 660NC Wireless Noise Cancelling Headphones - White
Customer Rating
1 out of 5
1
FIX your "My Headphones" App, JBL!
on November 28, 2021
Posted by: SMHJBL
from LA, CA
Returning item. Build quality is great. However, the features are not able to be taken advantage of because the My JBL Headphones app keeps telling me that I can only have one jbl live 660 nc headphone on app, keeps advising me to go to bt settings to fix. This is the only jbl headphone owned by this household. So, all the features that can be managed via app are grayed out (EQ, batt level, ANC options, firmware update, sound options, etc). Also, despite the sound being crisp with decent bass, the max volume needed to be higher. Thought the ANC settings (cycled via AnC button) was affecting the max volume but no, it sounded as if they maxed out at 75% of where it should be. If jbl put as much effort into the app as they did on build quality of these headphones or made sure the features are available independent of apps, then these would be an excellent value.
By Customer SupportNovember 29, 2021
Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Headphones App did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team. If you have any questions or concerns about this product's features, please reach out to us at: https://bit.ly/2WocMfi
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Great Noise Cancelling and Well Built!
on April 8, 2021
Posted by: ANdru613
from Miami, FL, United States
[This review was collected as part of a promotion.] After using these headphones for now quite some time, they are fantastic. The best parts about them is how durable and strongly built they are, in addition to being also lightweight. They really seem to quite handle any sort of situation. They also fold up and the ear cups do twist, making them super portable.
I have used the headphones on a flight and they were perfect for the airport, on and off the plane, and simple connectivity to my phone.
The noise cancelling is one of the most impressive things about the JBL Tune 660's! They took out the outside sound with no problems. I couldn't even hear people talking, and I hardly heard the typical airplane engine sound. In my opinion, they match almost equal to over ear style headphones noise cancellation (I have JBL E65btnc for reference). That's super impressive for on ear style headphones! That really took me for surprise!
As for button controls are basic for what they are. Volume up, down, play, pause all worked fine with my phone. (I just find it easier to use my phone to adjust play/pause volume up/down.)
As for sound quality, they are great, but not amazing. The Bass is definitely there. Mid's, Hi's Low's are pretty clear. I do think a lot of sound does go missing since they're on ear and not over ear. So you're kind of missing that "3D surround sound" that you'll get from over ear.
To sum it up, for middle class style headphones they're great! If you're a type of person who's very on the move, and while in a car, train, plane, etc. wants to jam up some nice sounding music, then these are the right headphones for you. If you're more of a Sound guy or studio who cares a lot about the sound quality, go with the over ear to get the full experience. Highly recommended for the average buyer!
I would recommend this to a friend!
(click to see the video)
User submitted video
Written by a customer while visiting jbl.com
Customer Rating
4 out of 5
4
Great sound and noise cancellation.
on April 15, 2021
Posted by: JBlongz
from New York, NY, United States
[This review was collected as part of a promotion.] The sound quality is always great with JBL headphones. I have a few pairs for professional audio work and this set is just as good. I like that it includes a wired port and cable to use when you don’t want bluetooth connectivity. It’s easy to pair with my computer and iPad. Switching between them is easy. The fit is lightweight easy on the ears. A good buy in my opinion.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Excellent, you will not be sorry
on April 22, 2021
Posted by: Happy Ears
from PA
[This review was collected as part of a promotion.] Just received my JBL LIVE660nc headphones today and could not be happier. It may be a bit quick for a review, but I can honestly say I have had these on for several hours now and cannot say enough positive things about them!
First, let me back up a bit. Packaging was great as usual. Headphones came with directions, charging cable, direct connect cable and padded carrying pouch. See Pics
Easy to connect via Bluetooth and start enjoying listening to, but make sure you take the time to download the JBL headphone app. The LIVE660's sound good right out of the box, but with the app, you can take your listening pleasure to a completely different level. You can not only customize your headphone user settings, but change the default equalizer or create your very own customized equalizer setting. The sound quality is exceptional, crisp and clear with nice bass. The head phones are lightweight, comfortable and easy to use.
I would not hesitate to recommend these. A great pair of headphones!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Great noise cancelling!
on April 15, 2021
Posted by: trfields76
from Morristown, TN
[This review was collected as part of a promotion.] I’ve had these for a couple weeks now. Really love the sound quality and have them both my iPhone and iPad paired to them at the same time. The noise cancelling is awesome. My wife could be watching a TV show with the surround sound on in the same room and I don’t hear a thing with these headsets on.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Great sound, great features
on April 26, 2021
Posted by: Seth007
from Chicago, IL
[This review was collected as part of a promotion.] FINALLY received this in the mail!
PROS: Excellent sound, long battery life, great features. That noise cancelling feature really works, it almost feels like there’s a pressurized seal around the headset.
CONS: The adjustable headsets get loose over time. I’ve had them for a week and it definitely feel the difference. I just hope it doesn’t get too loose over time.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Great sound great quality
on May 10, 2021
Posted by: hagaynor
from Wichita, KS, United States
[This review was collected as part of a promotion.] These are great quality and have great sound. I love how well the noise canceling works. I took these with on our road trip and it helped me keep my anxiety under control for the whole six hour drive.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Awesome
on April 23, 2021
Posted by: EURO
from Weslaco Tx
[This review was collected as part of a promotion.] We love the the Live 660nc. My wife tried them on and she just loved the noise cancelling. I thought the lightness was just right for me I don't like headsets that are to over exaggerated. These are the right size with an awesome sound. We really enjoy the Live 660nc . Awesome headset.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
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