Customer reviews from jbl.com
JBL - Live 660NC Wireless Noise Cancelling Headphones - White
Average customer rating
4
(133 Reviews)
Rating breakdown 133 reviews
5 Stars
70
4 Stars
28
3 Stars
8
2 Stars
18
1 Star
9
94%of customers recommend this product.
(
50 out of
53)
Customer Reviews for JBL - Live 660NC Wireless Noise Cancelling Headphones - White
Customer Rating
3
Not noise canceling
on February 13, 2023
Posted by: Bobby14
The 660NC sounds great. Could be a little louder but I'm fine with the way it is. I turn on the noise canceling but still can hear others talk unless the music is playing. I thought it would drown out noise without anything playing. That's why I'm giving it 3 stars.
By Customer Support, February 13, 2023
Thank you for providing your feedback on our JBL Tune 660NC. While ANC headphones are great for canceling a bigger range of noise, you still shouldn't expect total silence when wearing them as they also have limitations. If you need further assistance, please contact our customer support service via our official website or toll-free hotline. We're here to help.
Written by a customer while visiting jbl.com
Customer Rating
2
Poor wiring.
on March 12, 2023
Posted by: samsquash
from Greenville SC
Sound and clarity are great, but after only 4 months, the tiny wires in the cable near the earphone broke - worthless!
By Customer Support, March 13, 2023
Thank you for taking the time to provide feedback on our JBL Live 660NC. If you're referring to the audio cable included in the box, our products come with a one-year warranty. Please contact our customer support for the replacement cable.
Written by a customer while visiting jbl.com
Customer Rating
4
on April 21, 2023
Posted by: Sally29
I bought it a month ago and it revelry stop working on the left side.
Written by a customer while visiting jbl.com
Customer Rating
2
Not worth it
on May 15, 2023
Posted by: Gdelgado97
from Austin TX
Got these about 2 weeks ago to use for working out. My AirPods are way louder, there is no bass, and the small amount of bass there is sounds like it’s coming from a busted headphone with the volume all the way up. They are comfortable which is why i have two stars. I would return but threw away the boxes. I don’t recommend.
By Customer Support, May 16, 2023
We're here to help with your JBL Live 660NC. Please do a Factory Reset, With the headphones switched ON, press and hold the Volume + and Volume - buttons for more than 5 seconds. The LED blinks two colors, and now you have reset to factory settings. If you need more help, please contact our Customer Support so we could try other steps.
Written by a customer while visiting jbl.com
Customer Rating
1
It does not have bass
on May 19, 2023
Posted by: KingSet
First time I have ever had a JBL product I disliked
By Customer Support, May 20, 2023
Thank you for taking the time to provide us with your feedback. We are sorry to hear that the audio output of our JBL Tune 660NC didn't meet your expectations. You can try to download a 3rd party EQ App to adjust the audio output of the headphones. If you need more help with your device, please contact our customer support for further assistance.
Written by a customer while visiting jbl.com
Customer Rating
5
amazing!!!!!
on May 21, 2023
Posted by: lilbaby4pf
these are amazing!!!! i bought these a week ago worrying that the speakers would blow out, but after me listening to music with them for 47 hours they still work amazing!!! would definitely recommend.
Written by a customer while visiting jbl.com
Customer Rating
3
distortion on bumps
on June 8, 2023
Posted by: U1821N
from Bellevue, NE
I bought these about 4 months ago for work. They are very well made and comfortable. Battery life is very good as well. My only problem with them is when I use them on the bus or on on a bumpy road there is major distortion in sound. This has been the case since i have gotten them.
By Customer Support, June 8, 2023
Thank you for bringing this to our attention. When on the road, you may try to use the audio cable to avoid distortion. If the issue still persists, we'd like to work with you directly to address the issues you're experiencing with your JBL Live 660NC. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline.
Written by a customer while visiting jbl.com
Customer Rating
5
on June 24, 2023
Posted by: Katie21
The base in these headphones are highly well made.
Written by a customer while visiting jbl.com