Customer reviews from jbl.com
JBL - Live 660NC Wireless Noise Cancelling Headphones - White
Average customer rating
4
(134 Reviews)
Rating breakdown 134 reviews
5 Stars
70
4 Stars
28
3 Stars
9
2 Stars
18
1 Star
9
94%of customers recommend this product.
(
50 out of
53)
Customer Reviews for JBL - Live 660NC Wireless Noise Cancelling Headphones - White
Customer Rating
3
Disappointing Cord
on August 29, 2022
Posted by: Grace22
from IL
Less than 12 weeks and my cord is already shorting out. My cord from my previous JBL headphones lasted much longer so I don't think it was my fault. They sound great, but the cord is a bit disappointing. I wish they offered these in more colorways too. The aqua headphones were so unique!
By Customer Support, August 30, 2022
We appreciate your feedback on our JBL Live 660NC. Please try to use a different Type-C Charging Cable and an AC Adapter rated at least 2 amps (not included). We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our Customer Support.
Written by a customer while visiting jbl.com
Customer Rating
5
Amazing headphones
on September 1, 2022
Posted by: MrNovak
I bought these a couple months ago just to have and they are the most comfortable and light weight headphones I’ve ever had and they have a great sound quality and the bass is matched perfectly with it and I have a huge head and these fit great with extra space to adjust
Written by a customer while visiting jbl.com
Customer Rating
5
Worked Great!
on September 3, 2022
Posted by: WavyBacon
I played some slipknot on these bad boys while my parents were yelling and I couldn’t hear them at all!
-I was in the back seat of the car they were in the front seats.
-I was in the back seat of the car they were in the front seats.
Written by a customer while visiting jbl.com
Customer Rating
2
Bass crackling
on September 8, 2022
Posted by: reid1233
Bought this product a month ago and whenever you go to a louder volume and there is any amount of bass it makes a terrible crackling noise.
By Customer Support, September 8, 2022
Thank you for bringing this to our attention. We'd like to work with you directly to address the audio issues you're experiencing with your JBL live 660NC. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline.
Written by a customer while visiting jbl.com
Customer Rating
2
I LOVE MY HEADPHONE
on September 8, 2022
Posted by: teeman
from T-MOBILE
I speaker stop working and I would like to know how to reset my headphone
By Customer Support, September 9, 2022
Thanks for reaching out. To do a reset, please make sure your JBL Tune 660NC is on and no devices are connected. While it's on, press and hold both volume up and volume down buttons at the same time for 10 to 13 seconds.
Written by a customer while visiting jbl.com
Customer Rating
2
Bass issues
on September 28, 2022
Posted by: Dschwebel
from Battleground WA
If you want to listen to bass heavy music, these are not the headphones for you. I bought one pair then returned it thinking they were broken due to how they sounded but after getting another pair I’ve realized that that’s just the way they are. They have a very low threshold for the amount of bass they can produce without distorting the rest of the sound in the song. The features are great but when I buy a pair of 200 dollar headphones I expect to be able to listen to my music on full volume with no issues.
By Customer Support, September 29, 2022
We appreciate your feedback on our JBL Live 660NC. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our customer support.
Written by a customer while visiting jbl.com
Customer Rating
2
NOTHING NEW JUST A WASTE OF MONEY
on December 5, 2022
Posted by: Hrgei
First time buying jbl products this 660nc headphones sound good but not great as others.
A bit uncomfortable but annoying that the right cup doesn't seal well at the bottom, I wish I could return them but I CAN'T because nothing tells you that you cannot return it when you are buying it. Now I'm stuck with them what a waste of money. PEOPLE DON'T BUY PERSONALIZED UNLESS YOU WANT TO KEEP THEM
A bit uncomfortable but annoying that the right cup doesn't seal well at the bottom, I wish I could return them but I CAN'T because nothing tells you that you cannot return it when you are buying it. Now I'm stuck with them what a waste of money. PEOPLE DON'T BUY PERSONALIZED UNLESS YOU WANT TO KEEP THEM
By Customer Support, December 5, 2022
Thank you for taking the time to provide us with your feedback on our JBL Live 660NC. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department.
Written by a customer while visiting jbl.com
Customer Rating
5
Held down for Nearly two years
on February 11, 2023
Posted by: PORZIN6OD
from Newark, New Jersey
Bought these during the summer of 2021. They have worked well. So I had them for two years. Defienlty well worth it.
Written by a customer while visiting jbl.com