Customer reviews from jbl.com
JBL - Live 660NC Wireless Noise Cancelling Headphones - White
Average customer rating
4
(134 Reviews)
Rating breakdown 134 reviews
5 Stars
70
4 Stars
28
3 Stars
9
2 Stars
18
1 Star
9
94%of customers recommend this product.
(
50 out of
53)
Customer Reviews for JBL - Live 660NC Wireless Noise Cancelling Headphones - White
Customer Rating
3
Brilliant Headphones/Horrible App
on January 5, 2022
Posted by: Arch Pedro
from Port Hadlock, Washington
I'm extremely pleased with the fit and sound of my Live 660s but the JBL Headphones App is a complete dud, will not connect to the headphones at all. Please fix this and I will sing your praises. Thank you.
By Customer Support, January 6, 2022
Thank you for taking the time to provide us with your feedback. We apologize that our JBL Headphones app is currently having issues. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department
Written by a customer while visiting jbl.com
Customer Rating
5
Love the new Headphones
on January 6, 2022
Posted by: Ehh1
from SC
I have really enjoyed my new headphones. They have great sound quality snd are comfortable on my ears!
Written by a customer while visiting jbl.com
Customer Rating
3
Sound is good, but not loud enough
on January 11, 2022
Posted by: Jon A
from Columbus Ohio
The headphones sound good, but they are not very loud. I have a set of earbuds and I bought these because I thought they would be louder, but I was wrong.
By Customer Support, January 12, 2022
Thank you for taking the time to provide us with your feedback. We are sorry to hear that the volume level of our JBL Live 660NC didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department.
Written by a customer while visiting jbl.com
Customer Rating
3
Sound is great. Disappointed in the noise cancel.
on January 18, 2022
Posted by: Crystal S
from NC
They sound great but the noise canceling is not effective. I was disappointed and ended up returning them.
By Customer Support, January 18, 2022
Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Tune 660NC didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department.
Written by a customer while visiting jbl.com
Posted by: Mariosa
Verified Purchase:Yes
battery life is incredible!! and the noise cancellation works really well. i don’t hear my family while using them. Best headphones I bought by far! Highly recommend
Written by a customer while visiting jbl.com
Customer Rating
1
Disappointing on PC & Too Much Bass & Too Tight
on March 19, 2022
Posted by: GoshinRyu
from Cleveland
Perhaps I have a larger than normal head or maybe these are made for little kids, but they are really tight. If you're going to use them for any extended period of time, 1+ hour flight, they get really irritating fast.
No way to really turn down the bass on the PC. The EQ works fine on Android/iPhone, but if you are going to use these on PC, you're going to be miserable. I have Dolby Equalizer and no adjustments make any difference on the bass. It just sounds like constant thumping mixed with blown speakers while Shrek squeezes your head.
By Customer Support, March 21, 2022
Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Live 660NC did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team. If you have any questions or concerns about this product's features, please reach out to us at: https://bit.ly/2WocMfi
Written by a customer while visiting jbl.com
Customer Rating
1
Horrible audio quality
on April 6, 2022
Posted by: stella12324351467
from Michigan
After just a few minutes of listening I have decided to return these as they are nearly unbearable to listen to. My phone which is super old has better audio quality and the app needed to customize these headphones isn't even available on my phone. The headphones also took over a week to arrive.
By Customer Support, April 6, 2022
Thank you for taking the time to provide us with your feedback. We are sorry to hear that the sound quality of our JBL Live 660NC did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team.
Written by a customer while visiting jbl.com
Customer Rating
4
This is a great pair of headphones but
on August 7, 2022
Posted by: Afriend39
I love everything about them but the noise canceling won’t stop turning on and off and I hate it
Written by a customer while visiting jbl.com