Customer reviews from Samsung US
Samsung - Slim TV Mount for TVs up to 85" - Black
Average customer rating
3.4
(37 Reviews)
Rating breakdown 37 reviews
5 Stars
14
4 Stars
9
3 Stars
1
2 Stars
2
1 Star
11
35%of customers recommend this product.
(
6 out of
17)
Customer Reviews for Samsung - Slim TV Mount for TVs up to 85" - Black
Customer Rating
4
Slim as advertised, but tricky to install
on January 29, 2022
Posted by: Ryan
from San Jose, ca
as other people have noted this is more difficult to install than a typical mount, so you might want to hire a pro to install this mount for you. however if you do it yourself, just make sure to measure everything several times so you know how your tv will end up on your wall. also, a laser level helps a lot to line up the two brackets if you have one. i found that you can hit studs on each side of the tv with at least 2 screws top to bottom in a modern home with typical studs on 18" center, so i didn't have an issue. in the end, the look was very clean and unique to this product.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
1
MASSIVE flaw in size
on December 6, 2023
Posted by: Mike
from California
The standard spacing for studs is 16 inches. The brackets are only 12. This means that there is a chance that where you want to hang your TV, there might not be a stud to attach it too, which is a giant oversight. I can no longer mount my TV in the center of my wall due to this.
Some poor soul is going to attach this to a single stud, and watch his TV crash to the floor to this design flaw. I hope no one gets hurt
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Specialist, December 7, 2023
Mike,
Thank you for your review, and we're sorry to hear the Slim Fit Wall Mount did not fit your needs. Your feedback is appreciated and will be shared with our design team.
Should you need further assistance or have questions, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Thank you for your review, and we're sorry to hear the Slim Fit Wall Mount did not fit your needs. Your feedback is appreciated and will be shared with our design team.
Should you need further assistance or have questions, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
1
Worst design, screws and instruction manual
on December 9, 2021
Posted by: Benyamin
from San Francisco
it’s obviouse to me that the team or the person who designed this mount doesn’t have the basic knowledg about wall framing and studs in the wall. every time i get hired to put one of these on the wall, i should prepair myself mentally to be able to discuss with customer and explain to them that you can’t mount this horrible mounting bracket in the middel of the wall, because it’s highly depends on the location of the studs. beside that each plate can only catch one stud and you can’t really choose the location of the screws.
instruction manual is just trash, have nothing more to say about that.
and the last but not least are the worst screws they sent with it. who uses a flat head screw to mount a tv? they slipp every time without exeption.
instruction manual is just trash, have nothing more to say about that.
and the last but not least are the worst screws they sent with it. who uses a flat head screw to mount a tv? they slipp every time without exeption.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
QD-OLED S95B NOT a good choice for this mount
on August 21, 2022
Posted by: Scott
if you're looking to use this on the new s95b (i have the 65") do not buy this. there is no reference to the s95b in any of the instructions whatsoever. i'm very handy and can figure things out, but the vesa hole pattern on the s95b is not in a typical place on a set, it's much lower. the top mount holes are a little less than 12" from the bottom of the set. the bottom holes are only 3" from the bottom and this would force me to use the upper holes so it would be better balanced. but nope, 4 different screw lengths are wrong. i could use the longest ones, but i would need to use the set of plastic "spacers" that come with the tv and a second set that comes with the mount, pushing the set an additional 1" away from the wall
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
3
Stud problem resolved
on June 22, 2022
Posted by: Kristina F
yes, it can be tricky to use. but once you have the right equipment, it goes up easily and is a true no gap mount. i also struggled with getting the plates to mount in a stud, but after some youtube help, i discovered snap toggle anchors that can hold over 200lbs. these easily solved my problem and had no issues with the mount. i just think these should be included and it would solve many peoples problems.
Features
4
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
Lousy mechanical design
on March 16, 2022
Posted by: Cody
i install tv mounts professionally and and both times i've used this mount have been disappointing.
the thickness of the metal is thinner than generic tv mounts. so if you use a high torque drill to attach the mount to studs, you risk deforming the mounting plate. the anchor screws are phillips head, rather than a standard hex head, which means it is easier to strip them unless you take the additional step of predrilling pilot holes. since the mount is two separate pieces, you have to use 2x as many screws and not only do you have to ensure that each one is level, you also have to make sure they're aligned with one another. there are also plastic components in the mount itself (which i've had break in 1 attempt); on typical mounts, all of the critical parts are steel.
the thickness of the metal is thinner than generic tv mounts. so if you use a high torque drill to attach the mount to studs, you risk deforming the mounting plate. the anchor screws are phillips head, rather than a standard hex head, which means it is easier to strip them unless you take the additional step of predrilling pilot holes. since the mount is two separate pieces, you have to use 2x as many screws and not only do you have to ensure that each one is level, you also have to make sure they're aligned with one another. there are also plastic components in the mount itself (which i've had break in 1 attempt); on typical mounts, all of the critical parts are steel.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
It could use a little more room to reach the back
on September 20, 2023
Posted by: Married2mytv
[This review was collected as part of a promotion.] I have 2 wall mounts one in my living room and one in the bedroom they .I use them to hang my 65 and 75 in. TV's. I like the fact that you can't see the open space you normally would see on most mounts.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Please avoid this mount
on November 22, 2022
Posted by: KamC
Samsung sold me this mount with S95B OLED TV. Doesn't flush to the wall and very hard to install. Installing instructions are super confusing and all over the place. I would recommend to stay away from this product.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US