Customer reviews from motorola.com
Motorola - Moto G Stylus 5G 256GB (Unlocked) - Cosmic Emerald
Average customer rating
4.5
(141 Reviews)
Rating breakdown 141 reviews
5 Stars
99
4 Stars
23
3 Stars
11
2 Stars
3
1 Star
5
90%of customers recommend this product.
(
119 out of
132)
Customer Reviews for Motorola - Moto G Stylus 5G 256GB (Unlocked) - Cosmic Emerald
Customer Rating
4
Fast and easy to use
on December 10, 2021
Posted by: LJax
from GA
I bought this phone because my brother recommended it. So far, I really like it. It's been difficult getting used to the larger phone (had a Galaxy S7 Edge before) but I bought a phone ring to help. It's fast and has lots of space. I really like that my photos automatically sync to Google Photos with no delay. I'm still learning all that it does but one thing that bugs me is that the stylus is a pain to use with my screen protector. I bought the Motorola screen protector and case and the stylus rarely works when I try to use it. So I just use my fingers instead. Overall, I like the phone and would recommend.
I would recommend this to a friend!
Response from motorola.comBy Mike, Motorola Customer Care, December 11, 2021
We are truly grateful that you took the time to write this review, LJax. If you wish to join our community, kindly visit our official Motorola community page here: https://forums.lenovo.com/t5/moto-g-stylus-5G-en/bd-p/moto_g_stylus_5G_en
Written by a customer while visiting motorola.com
Customer Rating
5
Amazing phone
on December 14, 2021
Posted by: Daniel10
from NY
I bought this device a month ago, I can tell you, this is my best purchase price/benefit on 2021. Everything is amazing on this phone .
Response from motorola.comBy Mitch, Motorola Customer Care, December 14, 2021
Thanks for this positive review, Daniel10. We're glad to see that you are enjoying your phone and everything works for you. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-stylus-5G-en/bd-p/moto_g_stylus_5G_en.
Written by a customer while visiting motorola.com
Customer Rating
2
Not good
on December 20, 2021
Posted by: Vib29
from Florida
I bought this phone over Thanksgiving, it's not the same quality , camera is not that good, battery life is not good, gsm connection resets in 24 hrs
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, December 20, 2021
Hi Vib29, We’re so sorry that your experience did not match your expectations. We stand by our phones and this is something we want to take a look at. Please do check the email that we have sent you so we can further discuss this matter. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
2
The camera is not upto the mark
on December 28, 2021
Posted by: Ankan
from Lexington, KY
The camera is not good. Although the macro is decent. The rest of camera is not good. The images captured ain't good. I was using Xiaomi K20 pro. In comparison to that the camera is not up to the mark. It has been 23 days. I don't know whether I can return it with full refund or not.
Response from motorola.comBy Frank, Motorola Customer Care, December 28, 2021
Hi Ankan
Thanks for sharing your feedback with us and we're sorry to hear that you're not satisfied with the camera. We would like to see what we can do to help you with this. Please check the email that we have sent to further assist you with this matter.
Thanks for sharing your feedback with us and we're sorry to hear that you're not satisfied with the camera. We would like to see what we can do to help you with this. Please check the email that we have sent to further assist you with this matter.
Written by a customer while visiting motorola.com
Customer Rating
5
Excellent
on December 28, 2021
Posted by: dnproducciones
from AL
The battery last two and half day using a lot, the pen is not exact and fast.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, December 29, 2021
Thanks for the positive rating, Dnproducciones. We are pleased to have you as a part of the Motorola family! You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-stylus-5G-en/bd-p/moto_g_stylus_5G_en.
Written by a customer while visiting motorola.com
Customer Rating
4
The phone is quick and responsive
on January 30, 2022
Posted by: Richard P.
from Beaverton, OR
I bought this phone a month ago and very happy with the purchase. The only drawback I have, is that the top part of the phone is top heavy where the camera lens seems to create this.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, January 31, 2022
Thank you for this positive review, Richard. We're happy that you're satisfied with your purchase and we appreciate your feedback on our products, we'll relay the message to the team. If you ever need help, give us a holler or reach out to our official Moto G Stylus 5G community page: https://forums.lenovo.com/t5/moto-g-stylus-5G-en/bd-p/moto_g_stylus_5G_en.
Written by a customer while visiting motorola.com
Customer Rating
3
works okay
on February 10, 2022
Posted by: Broker717
The screen size is good. The touch screen works well. The Bluetooth in vehicle is the issue when plugged in, apps become zoomed size and you cannot get back to smaller without unplugging. The vibrate is set off but still vibrates at night. Update seemed to make it worse. Will continue to see what it can do well
I would recommend this to a friend!
Response from motorola.comBy Frank, Motorola Customer Care, February 10, 2022
Hi Broker717,
Thank you for sharing your feedback and we would like to assist with your concern. Please check the email that we have sent so we can further discuss this.
Thank you for sharing your feedback and we would like to assist with your concern. Please check the email that we have sent so we can further discuss this.
Written by a customer while visiting motorola.com
Customer Rating
5
I LOVE this phone!
on February 23, 2022
Posted by: LoveMarch1234
from San Marcos, Tx
This phone has SO much storage, I have 74 games and I'm not even CLOSE to running out! I do think its a bit big, but its great feachers make that ok. The Google Assistant ACTUALLY works on this phone and I LOVE that!!!! One time I was on my phone ALL day at a friends house, and I spent the night and the battery was at 9%! It did NOT die and I was SO HAPPY! IT HAS INCREDIBLE battery life!
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, February 23, 2022
Wow! This is such awesome feedback, LoveMarch1234. We're so happy to hear you had a positive experience using our Moto G Stylus 5G phone and you're satisfied with the phone's features. If you're interested, we'd like to hear your story and share it with other G Stylus 5G users here: https://forums.lenovo.com/t5/moto-g-stylus-5G-en/bd-p/moto_g_stylus_5G_en.
Written by a customer while visiting motorola.com