Customer reviews from seagate.com
Seagate - Expansion 12TB External USB 3.0 Portable Hard Drive with Rescue Data Recovery Services - Black
Average customer rating
4.8 out of 5
4.8
(15 Reviews)
Open Ratings Snapshot
Rating breakdown 15 reviews
5 Stars
12
4 Stars
3
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product. 
(
8 out of 8
)
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Customer Reviews for Seagate - Expansion 12TB External USB 3.0 Portable Hard Drive with Rescue Data Recovery Services - Black
Customer Rating
5 out of 5
5
No back up software but sill great
on April 25, 2024
Posted by: vip12
[This review was collected as part of a promotion.] Great drive, but lack of back-up software is a little tricky. WD's software did not work but no software means I have to figure it out on my own, and the Windows backup software does not seem to like Seagate. Nonetheless, great drive.thanks give me a 🎁
Written by a customer while visiting influenster.com
Customer Rating
4 out of 5
4
Good drive from a known company
on April 26, 2024
Posted by: martinc35
[This review was collected as part of a promotion.] What I liked about it:
This drive is a beast in terms of capacity... 12 TB!!!
For an HDD the speed was pretty good. Using the Blackmagic Speed Test it gave me around 230 MB/s on both, read and write.
I don't see myself using it for editing videos but definitely for archival.
If you are a photographer you can probably use it as your main media drive.
What I didn't like so much and ultimately made me remove a star:
It comes with a USB-A cable. Everyone is transitioning to USB-C so I had to use an adapter for my Mac.
The paperwork points you to a Seagate.com/rescue page that doesn't exist. I'm not sure if it's to download additional software or if it's for the recovery service they offer.
Overall I think it's a very good drive if you're looking for a lot of storage and decent speeds for most office/home stuff.
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Small but powerful
on April 29, 2024
Posted by: nguyenkpvy
[This review was collected as part of a promotion.] Omg this hard drive stores a lot! For it to handle 12TB while being a compact size is incredible. If you’re someone who do a lot of computer work, content creation, or a photographer, you will love this hard drive.
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
A must have back up hard drive
on May 3, 2024
Posted by: mdetw998
[This review was collected as part of a promotion.] This is a must for anyone who has a computer! It is an easy to use external hard drive to keep everything you do on your computer backed up. Its transfer speed was very quick and it was compatible with both my work laptop as well as my personal computer. I feel
Very safe and secure using it
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Reliable, compact, quiet
on May 9, 2024
Posted by: andrewsrdz
[This review was collected as part of a promotion.] This 12TB external hard drive packs a punch in a compact size. Upon connecting it to my PC, it's instantly recognized, and the storage folder pops up, making it a quick plug-and-play experience. While it does need a power supply to function, I appreciate its ability to power through the USB port. What's truly impressive is how quiet it operates and its ability to maintain a cool temperature. With ample storage for multiple devices, this drive easily handles the task at hand. Overall, I'm thoroughly impressed with its performance and reliability.
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Works great just as I needed.
on June 12, 2024
Posted by: Dazapw
Verified Purchase:Yes
I bought this as I collect movies and my 8 TB was getting full. Once received did a transfer of files and it was off to the races. It is my main backup along with another 10 TB Seagate.
I would recommend this to a friend!
Written by a customer while visiting seagate.com
Customer Rating
5 out of 5
5
Received free upgrade
on June 14, 2024
Posted by: NAS backuper
Verified Purchase:Yes
I purchased the 12TB model, but received the 16TB model. Although I am happy with this upgrade, I am concerned of potential issues if I needed to file a warranty claim. It works well and benchmarks are decent. This is my offline NAS backup and am happy it was shipped double boxed for improved longevity. More filling between the boxes may have helped reduce impacts during shipping.
Written by a customer while visiting seagate.com
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