Customer Reviews for Lenovo - ThinkVision T22v-20 21.5" VoIP LED Monitor (HDMI, DP, VGA) - Black
Customer Rating
1
Such a worst experience -Canada customer
on November 4, 2020
Posted by: LizfromToronto
I had a placed an order for this monitor for my son's virtual school on Sept 2020. After numerous calls finally received the monitor after 1month.To my surprise integrated camera and microphone doesn't work. Again after endless attempts, got in touch with various lenovo agents,I was adviced to return the monitor for a new one. Again waiting for the case manager to call me to direct me to return the product. Such a horrible experience!
2 days after starting using it, I had to call tech support as the monitor no longer recognized HDMI sources. Technician told me I had to get a replacement unit - but had to call again customer support... and wait on the line again....
Great monitor for the price. It falls short on some features, but for it's price, it's expected. It does boast some features that many more expensive monitors don't even possess.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
1
Microphone disconnects frequently, bad for calls
on March 2, 2021
Posted by: Frequentonlineshopper
Something faulty with the microphone as another one start reviewer reported. When using Zoom or MS Teams the microphone would stop working. And you have to re-select the audio input as the monitor over and over again. At first I thought it didn't like other USB devices plugged into the monitor so I disconnected enemy else but the problem is still there. Later on u realized the microphone was disconnecting by itself (the Sound you hear in windows when a USB device disconnects) in windows in general not just during calls.
No, I would not recommend this to a friend.
Response from lenovo.comBy Kandyss_Lenovo, Customer Care, March 3, 2021
Welcome to our Ratings and Review section! Lenovo appreciates all feedback whether it's good or bad. We want to make sure all customers have a superb experience! Customers help us to continually evaluate our current products and services, and if necessary, change to meet your needs better.
Please utilize this link: https://pcsupport.lenovo.com/us/en/solutions/ht104054
This monitor suits my needs and I’m very pleased with it. It’s compatible with my MacBook and I love the all-in-one design. The camera could be better quality but it works well.
[This review was collected as part of a promotion.] The monitor is perfect for working with multiple screens and the clarity is amazing. This is a next gen monitor.