Customer reviews from lenovo.com
Lenovo - ThinkVision T22v-20 21.5" VoIP LED Monitor (HDMI, DP, VGA) - Black
Average customer rating
4.5
(89 Reviews)
Rating breakdown 89 reviews
5 Stars
67
4 Stars
11
3 Stars
4
2 Stars
0
1 Star
7
89%of customers recommend this product.
(
63 out of
71)
Customer Reviews for Lenovo - ThinkVision T22v-20 21.5" VoIP LED Monitor (HDMI, DP, VGA) - Black
Posted by: JLFitzpatrick
from Southern California
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great resolution and brightness, really appreciate the physical adjustability of the monitor (height, swivel, orientation, etc.). Perfect addition to my home office which has now become a permanent part of our home.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Workworkworkworkwork
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent value, easy to set up, sleek design, adjustable camera is good HD quality, speakers are sufficiently loud with good sound quality. Love not having to hook up external camera or speakers, saves so much space on the desk and eliminates ugly chords
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
1
Didn’t work and got weak support to fix issue
on September 19, 2023
Posted by: KHope
from Philadelphia, PA
Verified Purchase:Yes
The monitor arrived and looked fine but the buttons didn’t work nor could it connect to my computer. I called tech support and they didn’t even try to troubleshoot. I waited a very long time to talk to them so I was disappointed. They offered to send me a replacement but it would have taken 5 business days to arrive when the original monitor too 3 business days to arrive. I was very disappointed.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima _Lenovo, Customer Service, September 19, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We are sorry that you are not satisfied with our Lenovo product. It is our intention to make our product that makes our customers happy. We request you to pass on your concern to our technical team who will see to it that the issue gets fixed as early as possible.
To better accommodate your needs, please visit our website at https://www.lenovo.com/us/en/pc and contact our sales team for further assistance at 1-855-253-6686
Please contact our technical support team at
https://support.lenovo.com/us/en/ for further assistance.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We are sorry that you are not satisfied with our Lenovo product. It is our intention to make our product that makes our customers happy. We request you to pass on your concern to our technical team who will see to it that the issue gets fixed as early as possible.
To better accommodate your needs, please visit our website at https://www.lenovo.com/us/en/pc and contact our sales team for further assistance at 1-855-253-6686
Please contact our technical support team at
https://support.lenovo.com/us/en/ for further assistance.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: ExpertVoice Member
Verified Purchase:Yes
[This review was collected as part of a promotion.] Solid, heavy (in a good way), lots of adjustability, super easy setup. Don’t forget the USB cable for camera setup. No DVI connection, though. Very pleased.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Cesarcdt
from Charlotte, NC
Verified Purchase:Yes
The monitor arrived broken. I had to return it, but the process was good.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, December 28, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Also, please check out more options on our website at https://www.lenovo.com/us/en/pc and contact our sales team for assistance at 1-855-253-6686.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: KSB90
Verified Purchase:Yes
[This review was collected as part of a promotion.] A Little trouble installing drivers, but that's probably operator error. Good product.
Written by a customer while visiting lenovo.com
Posted by: UserABC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Video quality of monitor is quite good. Audio is okay, a tad tinny. Instructions and phone or online technical support not too good. You need one of 3 cables (HDMI, VGA, or DP DisplayPort) for main connection with PC. But also need a second cable (USB A to USB C) for camera and microphone.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Abl4
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very poor quality camera. Returned because it was not something I could use for work meetings. On the positive side the return process was seamless and efficient.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, April 9, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. In looking to better accommodate your needs, please check out more options on our website at https://www.lenovo.com/us/en/pc and contact our sales team for assistance at 1-855-253-6686.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com