Customer reviews from Sun Beam
Sunbeam - ConformHeat Heating Pad - Gray
Average customer rating
4.1
(41 Reviews)
Rating breakdown 41 reviews
5 Stars
25
4 Stars
7
3 Stars
1
2 Stars
3
1 Star
5
80%of customers recommend this product.
(
28 out of
35)
Customer Reviews for Sunbeam - ConformHeat Heating Pad - Gray
Customer Rating
1
I won’t be repurchasing
on September 4, 2025
Posted by: LZ12
Gender:Female
[This review was collected as part of a promotion.] I love this heating pad so much! The weighted feature plus it’s compact! But the connect to the heating pad is terrible. Over the first couple months it gets loose. I tried taping but it doesn’t work for long. I’ve repurchased this item so many times but every single one has the same issue. It won’t last more than 6 months. My husbands jokes that I have a subscription to this heating pad.
No, I would not recommend this to a friend.
Response from Sun BeamBy Sunbeam Consumer Care, September 11, 2025
Hello, We appreciate you taking the time to share your feedback on our Sunbeam® ConformHeat™ Heating Pad. We’re glad to hear you love the weighted and compact design, but we’re truly sorry about the recurring issue with the connector. That’s definitely not the experience we want for our customers, especially those who’ve shown such loyalty to the product. Your feedback is incredibly valuable, and we’ve shared it with our product team for further review. We appreciate your honesty and hope we can earn back your trust in the future. If you need assistance or have any further questions, please don't hesitate to reach out to us via the 'Contact Us' form on our official website. We’re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you, Sunbeam Consumer Care
Written by a customer while visiting Sun Beam
