Customer reviews from Sun Beam
Sunbeam - ConformHeat Heating Pad - Gray
Average customer rating
4.1
(41 Reviews)
Rating breakdown 41 reviews
5 Stars
25
4 Stars
7
3 Stars
1
2 Stars
3
1 Star
5
80%of customers recommend this product.
(
28 out of
35)
Customer Reviews for Sunbeam - ConformHeat Heating Pad - Gray
Customer Rating
5
KING SIZE 2101735 as listed on SUNBEAM.COM
on December 29, 2021
Posted by: canam58
from NIAGARA
Product 2101735 is the KING SIZED version and i have searched the entire internet and it is a phantom product........The 14x14 is tooooo small ...........SO SUNBEAM.......How do i buy the KING SIZE 2101735 as it is not sold by any retailers you list on your website nor is it anywhere on the INTERNET......Maybe tell us WHO HAS STOCK ???????????????
Written by a customer while visiting Sun Beam
Customer Rating
1
Stopped working after 2 weeks
on February 12, 2023
Posted by: Clair
from Lexington, Ky
Gender:Female
I received as a gift. Loved it until it just quit working?!
No, I would not recommend this to a friend.
Response from Sun BeamBy Oster® - Consumer Care, HA1 - Consumer Service Department, February 15, 2023
Thank you for reaching out to Sunbeam®. We are sorry to hear that your heating pad stopped working. That is certainly not the experience we want you to have. No worries, we are here to help.
Control Blinking, No Heat or No power may be an indicator that the product is not receiving enough power from the source.
To fix this problem, please follow these troubleshooting steps in order:
1. Unplug the heating pad from the wall outlet for at least 30 seconds
2. Verify there is no physical damage to the cord, controller, or heating pad
3. Verify the connection between the heating pad and the controller is tight
4. Verify that the power cord is plugged directly into a wall outlet. Be sure that this heated product is used only on an AC supply circuit of the proper voltage. Do not use with an extension cord. Do not use with generators, power converters or inverters.
5. Try a different appliance (such as a small lamp) in the outlet to ensure the outlet is functional
6. Try plugging the heating pad into a different outlet to see if it works in a different outlet
Your heating pad has a 5-year warranty, If the above resolution will not work please contact us directly or fill in the "Contact us" link provided below to provide the best resolution. Have a great day!
https://www.sunbeam.com/support/contact-us
Control Blinking, No Heat or No power may be an indicator that the product is not receiving enough power from the source.
To fix this problem, please follow these troubleshooting steps in order:
1. Unplug the heating pad from the wall outlet for at least 30 seconds
2. Verify there is no physical damage to the cord, controller, or heating pad
3. Verify the connection between the heating pad and the controller is tight
4. Verify that the power cord is plugged directly into a wall outlet. Be sure that this heated product is used only on an AC supply circuit of the proper voltage. Do not use with an extension cord. Do not use with generators, power converters or inverters.
5. Try a different appliance (such as a small lamp) in the outlet to ensure the outlet is functional
6. Try plugging the heating pad into a different outlet to see if it works in a different outlet
Your heating pad has a 5-year warranty, If the above resolution will not work please contact us directly or fill in the "Contact us" link provided below to provide the best resolution. Have a great day!
https://www.sunbeam.com/support/contact-us
Written by a customer while visiting Sun Beam
Customer Rating
1
Weak Heater
on March 22, 2023
Posted by: BodyAchesAllDay
from GA
Gender:Male
I had my doctor give me a heating pad for my tendonosis and it got hot enough to feel heat, like hot heat that a man needs. The warmest setting (high) feels like the standard (low). If the person needing this needs something warmer than body temp go elsewhere.
No, I would not recommend this to a friend.
Response from Sun BeamBy Sunbeam, March 27, 2023
Thank you for reaching out to Sunbeam®. We sincerely appreciate your time reaching out and giving us your honest feedback and experience with our Sunbeam® ConformHeat™ Heating Pad. We're sorry if our product didn't meet your expectations. We will make sure that our design and production teams are made aware of your feedback. It's important to us, and it helps us to continuously improve our products and services.
If you have any questions regarding the warranty or would like to obtain warranty service, please contact us so we can determine the best resolution. Have a great day!
If you have any questions regarding the warranty or would like to obtain warranty service, please contact us so we can determine the best resolution. Have a great day!
Written by a customer while visiting Sun Beam
Customer Rating
5
Best Heating Pad I Have Ever Owned
on February 10, 2020
Posted by: Sarah9941
from Fort Lauderdale
[This review was collected as part of a promotion.] This Sunbeam conform heat heating pad is one of the best heating pads I have ever owned. It heats up instantly and is very soft so it’s great against bare skin. It is very flexible and is able to mold on various body parts well. It feels as though there is rice or some other product in the pad that helps conform to your body. It doesn’t slide off you either, unlike other types of heating pads. It also has an auto shut off so if you fall asleep or leave home and forget to turn it off, there is no need to worry. I haven’t had a need to wash it yet but the pad is machine washable, which is a plus! This is a must buy for any family and sunbeam has been around for years so you know it’s a brand you can trust.
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care, January 15, 2021
We are glad to hear that our Sunbeam® ConformHeat™ Heating Pad suit your needs. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Have a great day!
Written by a customer while visiting Sun Beam
Customer Rating
5
Relief I've been looking for
on December 11, 2019
Posted by: Chels92lg
from Purcell, Oklahoma
Gender:Female
[This review was collected as part of a promotion.] This heating pad has many great qualities. I personally really enjoy the soft material of the heating pad. The heating pad is marked to show which side of the heating pad should go on your body. The colors and yellow and gray, which i find to be unique. I like how effortlessly you can change the heating from low to high. I use heating pads because of several medical issues that leave me sore and aching. I think the design is flawless because, I can use the heating pad on any body part because of the ease of the adaptable technology. I have never owned a heating pad that i have loved this much.
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care , December 30, 2020
Thank you for leaving such a nice review. We are glad that you love our Sunbeam® Heating Pad ConformHeat™ Lightly Weighted Conforming Heating Pad. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Have a great day!
Written by a customer while visiting Sun Beam
Customer Rating
5
works great to relieve tension
on December 11, 2019
Posted by: gilsia1929
from Bronx, New York
Gender:Female
[This review was collected as part of a promotion.] I never knew how much I needed this. This heating pad has changed my life. One of the features I like the most about this comfort heat pad by Sunbeam is how comfortable and flexible it is. This is great for relieving tension on your shoulders, lower back, or abdomen for those hard days. It comes with Th
I like that is lightweight and soft. This is very adaptable to your different needs. Ever since I got this pad I've been using it everyday when I come home after work and has helped relieve muscle pain.
I like that is lightweight and soft. This is very adaptable to your different needs. Ever since I got this pad I've been using it everyday when I come home after work and has helped relieve muscle pain.
I would recommend this to a friend!
Response from Sun BeamBy Consumer Carer , December 30, 2020
We are more than happy to hear that our Sunbeam® Heating Pad ConformHeat™ Lightly Weighted Conforming Heating Pad changed your life. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Have a great day!
Written by a customer while visiting Sun Beam
Customer Rating
5
Works great
on December 12, 2019
Posted by: Neen T
from Fairview, MI
Gender:Female
[This review was collected as part of a promotion.] I am extremely happy with this heating pad. It is a nice size. I like that if you forget to turn it off after 2 hours it will automatically shut off. It heats up quickly and has 3 heat settings. I haven't had it very long yet, but I think that it will hold up well. A good quality heating is a must at my house.
I would recommend this to a friend!
Response from Sun BeamBy Sunbeam, Consumer Care, April 15, 2020
Thank you for leaving such a nice review. We are glad that you love our product. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Thank you for choosing Sunbeam!
Written by a customer while visiting Sun Beam
Customer Rating
4
Comfortable and Works Well
on December 12, 2019
Posted by: Jjoeyk
from Pittsburgh, Pa
Gender:Male
[This review was collected as part of a promotion.] Shoulder pain sufferer here for years. The ComfortHeat heating pad is well worth it to me. It is comfortable, soft, nice size and the beads inside make it conform nicely around whatever area you need to put it around. It heats up very quickly (huge plus) and has 3 different settings. The only reason I gave a 4 star instead of 5 is that personally I am not a fan of the auto shut off in 2 hours. I know why it’s needed, but would like an option to turn it off. Overall, great heating pad!
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care , December 30, 2020
We thank you for purchasing our Sunbeam® Heating Pad | ConformHeat™ Lightly Weighted Conforming Heating Pad. Hearing a nice feedback from one of our consumers like you makes us happy. We make sure that we provide quality products that has great value, stylish and will suit your needs. Thank you for choosing Sunbeam!
Written by a customer while visiting Sun Beam