Customer reviews from Sun Beam
Sunbeam - GoHeat Portable Heated Patches Starter Kit - White
Average customer rating
4.4
(179 Reviews)
Rating breakdown 179 reviews
5 Stars
128
4 Stars
28
3 Stars
7
2 Stars
3
1 Star
13
91%of customers recommend this product.
(
149 out of
164)
Customer Reviews for Sunbeam - GoHeat Portable Heated Patches Starter Kit - White
Customer Rating
1
Flawed and disposable
on August 14, 2025
Posted by: Moonbeam 32
It was fine but with a significant drawback (that you cannot use it while it is charging) and then it died complete after 15 months (the warranty is one year). This is the 3rd Sunbeam product that was failed inexplicably just outside the warranty period for me. I won't be trying a 4th.
No, I would not recommend this to a friend.
Response from Sun BeamBy Sunbeam Consumer Care, September 11, 2025
Hello, We appreciate you taking the time to share your feedback on our GoHeat™ Cordless Heating Pad. We’re truly sorry to hear about the issues you’ve encountered. We understand how frustrating it is when a product doesn’t last as expected, especially when it’s happened more than once. Your feedback about the charging limitation and product lifespan is important, and we’ve shared it with our team for review. We appreciate your past support and regret that this experience didn’t meet your expectations. If you need assistance or have any further questions, please don't hesitate to reach out to us via the 'Contact Us' form on our official website. We’re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you, Sunbeam Consumer Care
Written by a customer while visiting Sun Beam
Customer Rating
1
Sucks and u can’t hide it out bc it’s bulky
on October 2, 2025
Posted by: Amber18122025
from Kentucky
Gender:Female
I love the goheat sunbeam the small compact device but now they replaced it with this. The other one u used sticky pads but when u wore it out u could hide it better vs this one. Please bring back the other one.
Response from Sun BeamBy Sunbeam Consumer Care, October 6, 2025
Hello Amber,\n\nThank you for taking the time to share your experience with our GoHeat™ Cordless Heating Pad. We’re sorry to hear that the product did not meet your expectations due to its size. Your comments regarding the visibility and convenience of the previous model are important to us. We continuously evaluate customer input when considering future product updates, and your insights will be shared with our product development team.\n\nShould you require assistance or have more feedback, please reach out to us directly via the 'Contact Us' form on our official website. We’re available Monday to Friday, from 9 am to 5 pm Eastern Time.\n\nThank you, \nSunbeam Consumer Care.
Written by a customer while visiting Sun Beam
Customer Rating
5
Love the Goheat Cordless
on November 20, 2025
Posted by: teacher for years
I love it! I have back pain, and I am a teacher. I charge it, and if I set it on the high heat- it lasts 2 hours. If I use the lower heat, it warms bmy back for almost 4 hours!
Written by a customer while visiting Sun Beam