Customer reviews from Sun Beam
Sunbeam - GoHeat Portable Heated Patches Starter Kit - White
Average customer rating
4.4
(179 Reviews)
Rating breakdown 179 reviews
5 Stars
128
4 Stars
28
3 Stars
7
2 Stars
3
1 Star
13
91%of customers recommend this product.
(
149 out of
164)
Customer Reviews for Sunbeam - GoHeat Portable Heated Patches Starter Kit - White
Customer Rating
5
Very convenient
on October 1, 2020
Posted by: Robyn976
from Pahrump, Nv
Gender:Female
[This review was collected as part of a promotion.] This cordless heating pad is very convenient for when I'd like the soothing heat without having to stay near an outlet. It's very stretchy and will fit people of different sizes. The material on the heating pad is very comfortable. I think it would stay put better if the belt were a little wider but overall I think this is a great product and I will get a lot of use out of it.
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care , January 14, 2021
We are glad to hear that you find our Sunbeam® GoHeat™ Cordless Heating Pad convenient to use. We make sure that we provide quality products that has great value, stylish and will suit your needs. Thank you for choosing Sunbeam!
Written by a customer while visiting Sun Beam
Customer Rating
5
Heating pad
on October 1, 2020
Posted by: Kwhite
Gender:Female
[This review was collected as part of a promotion.] I got this sunbeam heating pad a few weeks ago and it's amazing. Its nothing like the old fashion heating pad where you had to stay in one place. With this heating pad your able to charge it up and go. It last about 3.5 hrs. I wish it would last a little bit longer. It works wonders when you have those pain in your stomach. I do wish it had longer straps for people that have bigger stomachs.
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care , January 14, 2021
Thank you for purchasing our Sunbeam® GoHeat™ Cordless Heating Pad. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Have a great day!
Written by a customer while visiting Sun Beam
Customer Rating
5
Super Impressed -- Great Product!
on October 1, 2020
Posted by: reviewer55
from USA
Gender:Female
[This review was collected as part of a promotion.] I was very impressed with many features of this product. To begin, the device heated up in just seconds -- something that I have never enjoyed in using other heating pad devices. I also love the cordless aspect, which allows you to walk around while using it if needed and provides additional flexibility of when and where it can be used. The material is soft and comfortable, and it is lightweight and non-bulky. Great product!
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care , January 14, 2021
We are glad to hear that you are impressed with the features of our Sunbeam® GoHeat™ Cordless Heating Pad. We make sure that we provide quality products that has great value, stylish and will suit your needs. Thank you for choosing Sunbeam!
Written by a customer while visiting Sun Beam
Customer Rating
5
This is an awesome idea!
on October 1, 2020
Posted by: ewwr
from North Carolina
Gender:Male
[This review was collected as part of a promotion.] I have had 6 back surgeries, 4 of which were fusions, so I have a residual pain frequently. I also have disk issues in my neck, so to have a heating pad which allows to me to still move around and work as I need to. The only negative I would say is that if you have the unit on high, the battery will not last more than an hour or so. Otherwise, great product!
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care , January 14, 2021
Awesome! We are glad to hear a nice feedback from one of our valued consumers like you! We make sure that we provide quality products that has great value, stylish and will suit your needs. Thank you for choosing Sunbeam!
Written by a customer while visiting Sun Beam
Customer Rating
5
Easy to use
on October 1, 2020
Posted by: BarbaraKB
from Tulsa, Ok
Gender:Female
[This review was collected as part of a promotion.] This hearing pad changes the game!!
This Sunbeam heating pad is fabulous.
it comes with a battery that you charge separately and then you just put the battery pack in the spot on the pad and start using the pad.
This heating pad is perfect for your back, your arms, even your legs.
it is portable so you can still be doing things that need to be done while also giving your back or your somewhere on your body some relief.
the battery stays charged for up to 2 hours and is so easy to charge and put back whenever you need to.
For me this is a game changer.
This Sunbeam heating pad is fabulous.
it comes with a battery that you charge separately and then you just put the battery pack in the spot on the pad and start using the pad.
This heating pad is perfect for your back, your arms, even your legs.
it is portable so you can still be doing things that need to be done while also giving your back or your somewhere on your body some relief.
the battery stays charged for up to 2 hours and is so easy to charge and put back whenever you need to.
For me this is a game changer.
Response from Sun BeamBy Consumer Care , December 29, 2020
Awesome! We are glad to hear a nice feedback from one of our valued consumers like you! We make sure that we provide quality products that has great value, stylish and will suit your needs. Thank you for choosing Sunbeam!
Written by a customer while visiting Sun Beam
Customer Rating
2
Not as advertised
on October 2, 2020
Posted by: shortbaldinasian
from Pflugerville, TX
Gender:Male
[This review was collected as part of a promotion.] I wake up every day with some sort of pain: upper and lower back, neck, shoulder, etc. I currently have two pounds of rice in a pillowcase. I heat the pillowcase with the rice in a microwave. The heat soothes my pain for about 30 minutes. I was very excited to try the GoHeat Cordless Sunbeam Heating Pad. The GoHeat cordless Sunbeam heating pad delivers portable heat therapy for pain relief anywhere and anytime you need it. Just slip the battery unit/heating pad controller into the pad's pocket, adjust the straps to fit, and enjoy hands-free pain relief. This cordless heating pad uses a convenient, rechargeable lithium-ion battery. The GoHeat cordless Sunbeam heating pad heats up fast so you can feel the heat in 30 seconds and offers 3 heat settings for customized treatment. The pad and strap are machine washable.
First, I was very disappointed with the straps; they were not very user friendly and the directions were not helpful. One side of the strap is sewn into the pad next to the washing instructions/battery pad’s pocket. The longer strap is free floating a hook on one end and velcro on the other end. I couldn’t figure out how to attach the two. My recommendation is to sew the longer end into the pad as well with some sort of adjustable clip where you can clip together similar to a fanny pack design. Secondly the rechargeable lithium-ion battery is a good idea; however, on the highest heat setting the battery only lasted 30 minutes, on the middle heat setting the battery only lasted 1 hour, on the lowest heat setting the battery only lasted 1 hour and a half. This is not consistent with the advertised “4 hours of heat”.
First, I was very disappointed with the straps; they were not very user friendly and the directions were not helpful. One side of the strap is sewn into the pad next to the washing instructions/battery pad’s pocket. The longer strap is free floating a hook on one end and velcro on the other end. I couldn’t figure out how to attach the two. My recommendation is to sew the longer end into the pad as well with some sort of adjustable clip where you can clip together similar to a fanny pack design. Secondly the rechargeable lithium-ion battery is a good idea; however, on the highest heat setting the battery only lasted 30 minutes, on the middle heat setting the battery only lasted 1 hour, on the lowest heat setting the battery only lasted 1 hour and a half. This is not consistent with the advertised “4 hours of heat”.
No, I would not recommend this to a friend.
Response from Sun BeamBy Sunbeam, Consumer Care Department, October 22, 2020
Oh no! That is definitely not the kind of experience that we want you to have. We have recorded your feedback and we will make sure that we provide quality products that has great value, stylish and will suit your needs. We will also take note of your comment about the this. Thanks for choosing Sunbeam!
Written by a customer while visiting Sun Beam
Customer Rating
5
Amazing Heating Pad!!
on October 2, 2020
Posted by: Rebelgirl75
from Orlando,Fl
Gender:Female
[This review was collected as part of a promotion.] This Sunbeam GoHeat Cordless Heating Pad is amazing. I grow up with Heating Pads that had cords on them. This GoHeat Cordless Heating Pad has definitely made me want to change it these. My first time using it I wasn't sure if it would heat up enough. It definitely did its job and more. I'm super happy with it. I will keep using this one for sure.
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care , January 14, 2021
We are glad to hear that you are happy with our Sunbeam® GoHeat™ Cordless Heating Pad. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Have a great day!
Written by a customer while visiting Sun Beam
Customer Rating
5
Great idea
on October 4, 2020
Posted by: Halliekb
from Ny
Gender:Female
[This review was collected as part of a promotion.] This device was an awesome invention! I love the fact that it is portable and it just straps right on to your waist! It heats up nicely and is the perfect thing when you back hurts or you have muscle spasms! Also good to use for menstral cramps!!! i was pleased with the quality of this device!
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care , January 14, 2021
Awesome! We are glad to hear a nice feedback from one of our valued consumers like you! We make sure that we provide quality products that has great value, stylish and will suit your needs. Thank you for choosing Sunbeam!
Written by a customer while visiting Sun Beam