Customer reviews from onewillow.com
Willow - 3.0 Reusable Breast Milk Container 24mm, 2-Pack - Multicolor
Average customer rating
3.2
(579 Reviews)
Rating breakdown 579 reviews
5 Stars
185
4 Stars
97
3 Stars
102
2 Stars
65
1 Star
130
52%of customers recommend this product.
(
179 out of
342)
Customer Reviews for Willow - 3.0 Reusable Breast Milk Container 24mm, 2-Pack - Multicolor
Customer Rating
5
I’m very pleased with my
on February 12, 2025
Posted by: Katie M.
[This review was collected as part of a promotion.] I’m very pleased with my Willow360 pump and these reusable containers. I just wish the containers came with the pump, instead of having it only come with the parts for using the bags.
Written by a customer while visiting onewillow.com
Customer Rating
5
This is such a great
on February 12, 2025
Posted by: Cecily B.
[This review was collected as part of a promotion.] This is such a great and useful product. Helps make on the go that much more convenient
Written by a customer while visiting onewillow.com
Customer Rating
3
I love the concept of
on February 11, 2025
Posted by: J'Amy V.
[This review was collected as part of a promotion.] I love the concept of these but have been struggling with leakage when I go to transfer the milk to a bag or bottle! Also they feel hard to scrub clean after each use, maybe if there was a special cleaning tool that came it would make it easier!
Written by a customer while visiting onewillow.com
Customer Rating
1
Everytime I go to use
on February 11, 2025
Posted by: Brittany M.
[This review was collected as part of a promotion.] Everytime I go to use these I have to wipe the Bluetooth connection out and retry over and over for them to reconnect. Not as simple as I wished they would have been. Do not recommend.
Written by a customer while visiting onewillow.com
Customer Rating
5
I am happy to have
on February 9, 2025
Posted by: Carolina H.
[This review was collected as part of a promotion.] I am happy to have started using the containers instead of bags. They’re working great and I don’t have to worry about disposable bags.
Written by a customer while visiting onewillow.com
Customer Rating
5
Love my willow!! It does
on February 7, 2025
Posted by: Victoriya B.
[This review was collected as part of a promotion.] Love my willow!! It does have a learning curve, but once you practice a few times it works very well.
Written by a customer while visiting onewillow.com
Customer Rating
1
One pump doesn’t work at
on February 5, 2025
Posted by: Tiana O.
[This review was collected as part of a promotion.] One pump doesn’t work at all and the other one only works intermittently. Really disappointing for such an incredibly expensive product.
Response from onewillow.comBy onewillow.com, February 13, 2025
Thank you for taking the time to share your review of our Willow 360:tm: Pump! We are sincerely sorry to read that you are experiencing issues with your pump, and we would love the opportunity to help turn your experiences around! Please feel free to give our Customer Care team a call at 1-888-WILLOW-3, or reach out through the chat feature on onewillow.com
Written by a customer while visiting onewillow.com
Customer Rating
1
When these actually work, it's
on February 4, 2025
Posted by: Kristen F.
[This review was collected as part of a promotion.] When these actually work, it's great. However, I've only gotten both to work at the same time the first time I used them. Ever since, at least one of them doesn't work - for a reason I can't figure out, the pump can't get enough suction with it, so I've had to switch to using the bag instead. This usually happens with one, and it's not consistently the same one, so I can't figure out the issue.
Response from onewillow.comBy onewillow.com, February 13, 2025
Thank you for taking the time to share your review of our Willow 360:tm: Pump! We are sincerely sorry to read that you are experiencing issues with your pump, and we would love the opportunity to help turn your experiences around! Please feel free to give our Customer Care team a call at 1-888-WILLOW-3, or reach out through the chat feature on onewillow.com.
Inaccuracies in the app occur when air is calculated as milk. This can happen for a few reasons - the most common with milk containers being milk or soap residue on the valve where milk pushes through from the flextube:tm:. This can cause the valve not to seal properly, so you may experience constant gulping, errors, or higher volumes of milk being reported. The second most common reason with milk containers is having the dial set in the wrong position, which traps air in the container versus it being released through the air vent hole under the dial. Another factor to consider is flange sizing - if too large, it allows air to be pulled in and calculated as milk.
Inaccuracies in the app occur when air is calculated as milk. This can happen for a few reasons - the most common with milk containers being milk or soap residue on the valve where milk pushes through from the flextube:tm:. This can cause the valve not to seal properly, so you may experience constant gulping, errors, or higher volumes of milk being reported. The second most common reason with milk containers is having the dial set in the wrong position, which traps air in the container versus it being released through the air vent hole under the dial. Another factor to consider is flange sizing - if too large, it allows air to be pulled in and calculated as milk.
Written by a customer while visiting onewillow.com