Customer reviews from onewillow.com
Willow - Hands-Free Wearable in-bra Double Electric Breast Pump with app- 27mm
Average customer rating
4.1
(1,039 Reviews)
Rating breakdown 1,039 reviews
5 Stars
591
4 Stars
229
3 Stars
73
2 Stars
61
1 Star
85
84%of customers recommend this product.
(
863 out of
1,025)
Customer Reviews for Willow - Hands-Free Wearable in-bra Double Electric Breast Pump with app- 27mm
Customer Rating
4
I love it!
on January 9, 2020
Posted by: Mairim P.
So happy I made the purchase. I was on the fence for some time but totally worth it. Few things I wish I could change or add like being able to adjust suction from app but overall I love it!
I would recommend this to a friend!
Written by a customer while visiting onewillow.com
Customer Rating
2
The idea is great.
on January 14, 2020
Posted by: Sami W.
Over supplier here... the idea of this product is fantastic however when you have an over supply you might as well sit and pump because after 5-10 mins of pumping you have to go change the bags which for me even after weeks of trying to get it right it still takes an additional 10 mins to change the bags again. Since I have the 1.0 I can’t use the container which I think would make it much. I wanted to love this product so much but I don’t unfortunately.
No, I would not recommend this to a friend.
Written by a customer while visiting onewillow.com
Customer Rating
5
Best pump out there!
on January 14, 2020
Posted by: Melissa
I LOVE my willow pump. Before purchasing I asked a few friends if they liked theirs everyone said there’s a learning curve transitioning from another pump to the willow. I decided to use my willow before any other electric pump and I found it rather simple to use! I bought the pump when they first released the containers. I had a few issues always getting an error message that the parts weren’t connected right. After getting help from the support team, it turns out I just needed to clean out the valves more thoroughly! They were super helpful and it works perfectly since! I recommend this pump for all my mama and mama to be friends! I love being able to move around and how discrete you can be (wearing some baggy clothes on top) while pumping!
I would recommend this to a friend!
Written by a customer while visiting onewillow.com
Customer Rating
1
A nightmare experience
on January 23, 2020
Posted by: Stefanie B.
I gave birth to baby #4 on 1/2/2020. With my previous 3 babies, my milk came in a bit late due to baby having a shallow latch. So with this baby I had a plan with my OBGYN to pump after all feedings from the start to get things rolling. Having had to triple feed my babies in the past, I was ecstatic when I discovered Willow and ordered on 1/1/2020.
I went into labor early (1/2/2020–10 days before my due date). My Willow was waiting for us when we returned home from the hospital along with my Spectra pump from my insurance.
A lactation nurse from the hospital (and fellow Willow user) did a home visit the day after we got home. She ensured that my flange size was correct, we watched all the tips and tricks videos together and she assisted me with latching Willow on my right breast. I immediately felt excruciating pain so we unlatched and tried again several times. Finally, we achieved a lower pain level latch and set up the left side also achieving a lower pain level latch. I was stuck in stimulation mode, so the nurse had me hand express into the flange on the right side while pumping the left with the Spectra to try to get things going.
I got out of stimulation mode using the willow on one side and Spectra on the other but when I unlatched the willow (only getting 0.3oz compared to 1.5oz with my spectra) my nipple was blistered and bleeding. The lactation consultant came back 3 days later with instructions to not use willow so I could heal and we could try again. This time, same output but less pain latching willow and no blister formation.
We thought we got it right so I tried to continue with Willow. Days later, I ended up with a nipple perforation and mastitis. I called for a coaching session and was given one 2 weeks out—it’s scheduled for today, but my doctor and I are afraid for me to try again.
No, I would not recommend this to a friend.
Written by a customer while visiting onewillow.com
Customer Rating
5
A Game-Changer!
on January 23, 2020
Posted by: Daisy
I'm a mom of 5 who nursed all 4 of my other kids for the first year and even 2 years for our first daughter. Our newest baby has a milk protein allergy so exclusive breastfeeding is a must and I can honestly say that this pump is everything I wish I'd had with my previous children. I work in education full time and I also attend school online- with Willow, I can pump without missing a beat. I am able to pump in the car during school drop off, in my office at work, during my kids' sports events, while I'm cooking dinner- this is SERIOUSLY as good as it sounds. For anyone who is considering this pump: DO IT! You will not be disappointed!
I would recommend this to a friend!
Written by a customer while visiting onewillow.com
Customer Rating
1
Ok
on February 1, 2020
Posted by: Daisy O.
Not a fan of pumps expected something smaller look way to big and are more painful than my other pump can’t even move due to size of pumps
No, I would not recommend this to a friend.
Written by a customer while visiting onewillow.com
Customer Rating
1
Desparate
on February 3, 2020
Posted by: Gavriela S.
I bought the pump 2 weeks ago, I was very exited. The first time I used it I didn't get not even half of the regular amount that I usually got, so I reached out to you and you give me tips on how to correctly use the pump. I did everything you said and watched your videos and you tube videos and still nothing. From 5/4 ounces that I usually got by every breast I am getting 0.5 or 1 ounce. I am desperate because I feel I lost my money and a bunch of milk. Maybe it works for other people but not me. I wish I can have my money back.
No, I would not recommend this to a friend.
Written by a customer while visiting onewillow.com
Customer Rating
1
Pretty awful - good concept/really poor execution
on February 5, 2020
Posted by: Jenny
I had such high hopes, but it is overall awful and such a waste of money. First, the charger is gigantic and slowly charges ONE at a time. Come on. Second, it is impossible to pump without getting milk just all over during at least one of the steps. The flip to finish idea is so terrible and no matter how hard you try, milk spills out of the middle tube either before or while you’re dumping it out of the container. You can’t pump into containers without staying upright - if you bend over it spills everywhere. If you want to bend over, you need to use the million dollar bags. And then, the best part, is that you can’t get the bags open WITHOUT SCISSORS, because that is what every mom carries along?? Overall it is loud, has a short battery life, gets milk everywhere and has much less production than my normal medela. You also can’t see your nip in here so when it hurts you can’t easily readjust - it’s a pain to put on and take off. The app has good videos, but the tracking is poor and it only registers my right pump despite my best efforts and errors out telling me it’s full even after I have emptied the container. I haven’t been so disappointed in a product in a long time. Save your money and get a good pump with a battery pack instead.
No, I would not recommend this to a friend.
Written by a customer while visiting onewillow.com