Customer reviews from onewillow.com
Willow - Hands-Free Wearable in-bra Double Electric Breast Pump with app- 27mm
Average customer rating
4.1 out of 5
4.1
(1,039 Reviews)
Open Ratings Snapshot
Rating breakdown 1,039 reviews
5 Stars
591
4 Stars
229
3 Stars
73
2 Stars
61
1 Star
85
84%of customers recommend this product. 
(
863 out of 1,025
)
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Customer Reviews for Willow - Hands-Free Wearable in-bra Double Electric Breast Pump with app- 27mm
Customer Rating
5 out of 5
5
Amazing pump!!
on September 22, 2022
Posted by: Madison W.
LOVE this pump!! It’s perfect for on the go or being at home getting work done around the house. I love how it’s hands free without messing with any cords, and having fewer parts to wash. Also, very cool you can choose the option to pump directly into a bag or a container. I would recommend to anyone!
I would recommend this to a friend!
Written by a customer while visiting onewillow.com
Customer Rating
4 out of 5
4
A great wearable pump - sleek, quiet, quick
on September 24, 2022
Posted by: SK G.
This pump is the only one I’ve used (first time mom) other than a Haakaa - it’s sleek looking, quiet enough I can pump one breast while nursing with the other, and the app is easy to use. I use my pump with the reusable reservoir and so far that’s been a breeze. The charge holds up for several pumping sessions, but I wish that the charger would charge both pumps for convenience. My only true reservation is that placement can be hard at times, and I’ve spilled milk by forgetting to turn a switch when flipping to finish. As it’s my only and first pump, I still feel like milk is left in my breast that my baby can get but the pump can’t, but from what I hear that’s pretty typical for any pump short of hospital ($$$) grade. A great wearable!
I would recommend this to a friend!
Written by a customer while visiting onewillow.com
Customer Rating
4 out of 5
4
Love the pump but flange broke
on September 25, 2022
Posted by: Caralyn
Love this pump and it’s the best hands free I’ve used so far. BUT…I’ve used it less than 20 times and one of the flanges already broke. I haven’t contacted customer service yet, but I would expect better for such an expensive pump.
I would recommend this to a friend!
Written by a customer while visiting onewillow.com
Customer Rating
4 out of 5
4
Love/ Hate it at the same time
on September 28, 2022
Posted by: Ashley
At first I love the willow 3.0. I can get the most out of it when the pump actually wants to work. Not sure if I just got a bad pump to begin with. However the customer care has been amazing and replaced one side when it stopped working. But now my other side doesn’t want to work. I have a problem with it hooking up to the app half the time too. But now waiting to see if my other side will get replaced. I feel for the price, I should not have the problems I do. Thank god for having a back up pump because my journey would have been ruined! But I do love it besides those problems.
I would recommend this to a friend!
Written by a customer while visiting onewillow.com
Customer Rating
5 out of 5
5
Great Pump
on September 28, 2022
Posted by: Jennifer
This isn’t my main pump. I use the Medela symphony at home. Willow pump is great to use while at work or away from home. Once you get your size correctly it’s perfect. I have been using it for 9 months. FYI if you are using the bags make sure you purchase multiple bags at a time. They seem to be sold out often.
I would recommend this to a friend!
Written by a customer while visiting onewillow.com
Customer Rating
5 out of 5
5
Wonderful pump!
on September 29, 2022
Posted by: Katy B.
I love my Willow! It allows me to pump on the go, stress free!
I would recommend this to a friend!
Written by a customer while visiting onewillow.com
Customer Rating
5 out of 5
5
Best pump I own!
on October 10, 2022
Posted by: Mickayla
I love mine!! Iv been using it for a month now. I exclusively pump and I will get the same output with this that I do on my spectra. For me personally I get the best hold with just a standard sports bra. Nursing/pumping bras did not hold the best for me and the suction would not be correct. It also took a little adjusting to know where the levels are. The app is great for telling you what level you are on! Level 2 is perfect for me. Remember stronger suction does not mean more output! You don’t want to damage yourself:) highly recommend this to help you move about the house or pump at work.
I would recommend this to a friend!
Written by a customer while visiting onewillow.com
Customer Rating
4 out of 5
4
Improved output!
on October 12, 2022
Posted by: Marlo V.
After getting over a learning curve, my willow is doing a great job improving my output
I have not had success using the reusable containers, I have great difficulty getting a good seal. The bags work amazingly well.
I only wish that the pumps were not so heavy, I find that they require a very supportive bra.
I would recommend this to a friend!
Written by a customer while visiting onewillow.com
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