Customer reviews from hp.com
HP - ZBook Firefly G8 15.6" Laptop - Intel Core i7 - 16 GB Memory - 512 GB SSD - Gray
Average customer rating
4.4
(38 Reviews)
Rating breakdown 38 reviews
5 Stars
30
4 Stars
1
3 Stars
2
2 Stars
2
1 Star
3
73%of customers recommend this product.
(
8 out of
11)
Customer Reviews for HP - ZBook Firefly G8 15.6" Laptop - Intel Core i7 - 16 GB Memory - 512 GB SSD - Gray
Posted by: Nicksname
from US
Verified Purchase:Yes
It's fast but the USB A doesn't work well. It seems to get interference from the USB C ports. The only way to get my wireless mouse/keyboard to work is to run a 6-foot USB A male/female extender so the Mini USB receiver is away from the laptop. If I had to do it again, I would look for a different brand.
No, I would not recommend this to a friend.
Features
1
Performance
3
Written by a customer while visiting hp.com
Posted by: WingNIT
from Monterey, CA
Verified Purchase:Yes
Performance was great, but the additional software installed by HP created conflicts with our security systems and took a great deal to resolve. Making a simple solution more complicated than needed.
Written by a customer while visiting hp.com
Posted by: AddyMay
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this laptop a few weeks ago and it shipped right away. It was easy to setup and get started. The performance of the laptop has been quite good and I'm very happy with my purchase.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: nomore2021
from delaware usa
Verified Purchase:Yes
[This review was collected as part of a promotion.] Almost everything is fine but the computer keeps shutting down.
No, I would not recommend this to a friend.
Features
5
Performance
3
Response from hp.comBy Alexis, HP Care, June 14, 2021
Hello there,
I'm sorry to hear that you've had a disappointing experience thus far. I can imagine how frustrating this must be, but I can assure you that we build our devices with the intention of providing a reliable experience for our customers, so here are some suggestions:
I'd recommend checking out this link for troubleshooting help: https://support.hp.com/us-en/topic/diagnostics?category=computing There, you can choose "Computer locks up or freezes" or "Windows Operating System issue" to get started.
If this doesn't seem to work, I hope you'll reach out to us for direct support. We're always here and more than happy to help get your computer running optimally. You can get in touch with us via your preferred method at this link: hp.com/contactHP
I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, look for an icon on our support site labelled “Check Warranty Status.”
Alexis
HP Care
I'm sorry to hear that you've had a disappointing experience thus far. I can imagine how frustrating this must be, but I can assure you that we build our devices with the intention of providing a reliable experience for our customers, so here are some suggestions:
I'd recommend checking out this link for troubleshooting help: https://support.hp.com/us-en/topic/diagnostics?category=computing There, you can choose "Computer locks up or freezes" or "Windows Operating System issue" to get started.
If this doesn't seem to work, I hope you'll reach out to us for direct support. We're always here and more than happy to help get your computer running optimally. You can get in touch with us via your preferred method at this link: hp.com/contactHP
I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, look for an icon on our support site labelled “Check Warranty Status.”
Alexis
HP Care
Written by a customer while visiting hp.com
Posted by: Bolt Man
Verified Purchase:Yes
Love it! Best business laptop for the money I've had in a long time.
Written by a customer while visiting hp.com
Posted by: DCLuna
from Plano, TX
Verified Purchase:Yes
Great product and very professional Laptop. Nice battery capacity and fast
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: grammadevo
from Central Florida
Verified Purchase:Yes
Perfect size including alphanumeric keyboard. Backlight comes on as soon as you start typing then turns off automatically. Easy set up. Looking forward to years of use.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: JRR57
from NY, NY
Verified Purchase:Yes
It’s snappy, performs well, and looks god. However, you can’t use the USB C port to charge, and there’s a LOT of HP software on this machine.
No, I would not recommend this to a friend.
Features
4
Performance
4
Written by a customer while visiting hp.com