Customer reviews from hp.com
HP - Pavilion x360 2-in-1 14" Touch-Screen Laptop - Intel Core i5-1135G7 - 8GB Memory - 256GB SSD
Average customer rating
4.5
(62 Reviews)
Rating breakdown 62 reviews
5 Stars
44
4 Stars
12
3 Stars
1
2 Stars
3
1 Star
2
88%of customers recommend this product.
(
35 out of
40)
Customer Reviews for HP - Pavilion x360 2-in-1 14" Touch-Screen Laptop - Intel Core i5-1135G7 - 8GB Memory - 256GB SSD
Posted by: danachti
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought for my college student. No more chokes and crashes; meets needs including videoing and digital art design. Would have wanted features as a pen and fingerprint sign in, but let go for this price.
I would recommend this to a friend!
Features
4
Performance
5
Written by a customer while visiting hp.com
Customer Rating
5
Surprised at how happy go with nvm over optane!
on April 17, 2021
Posted by: Erik y
from Clearwater, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great buy at this price, semi optane drive is kinda dumb and slower than newest pcie m2. If ryzen 5000 had been out i would have gotten that over my 11th gen, this is better than a 10th gen i5 by a significant margin when including the graphics improvements. Graphics weakness can be seen on Google Earth pro even with G7 graphics, but its more than useable.
I would recommend this to a friend!
Features
3
Performance
5
Written by a customer while visiting hp.com
Posted by: Leonel
from Seattle
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought a Pavilion computer for my daughter. She is very happy and impressed with the look and quality of the computer. The pen stopped charging after three charging cycles. I opened a repair ticket and we received a new one in 2 days!!!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Princess3
from albany, NY
Verified Purchase:Yes
needed to get a new version of the old one that has what I need on it. Note: I am not tech savvy. It is much easier to turn off. Has a key on key board that is easy to use. Tiny button on side of old one was very difficult. Only has 2 UBS ports rather than 3. Does put off a lot of heat. I use 4 small plastic cups to elevate it and help the heat dissipate. Hp did not transfer stuff (files, apps etc.) from old to new. For some one with very limited computer skills this was a near disaster.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
I really do like my new computer except that it won't update when I am asked to do so. It reaches a certain point, and then the message is that it can't complete the update so must undo all of the updates it had made so far. I am not happy about having to take it in to be fixed when I only had it for a few weeks.
Response from hp.comBy Alexis, HP Care, July 21, 2021
Hi JR,
So sorry to hear that you're having trouble with your new HP Pavilion. We build our devices with the intention of providing a reliable experience for our customers, so I’ll offer you some resources that I hope will help you remedy the situation.
First, I'd recommend checking out this link for troubleshooting help: https://support.hp.com/us-en/topic/diagnostics?category=computing There, you can choose any icon that corresponds with the issue you're experiencing.
If this doesn't seem to work, I hope you'll reach out to us for direct support. We're always here and more than happy to help get your computer running optimally. You can get in touch with us via your preferred method at this link: hp.com/contactHP
I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, simply look for an icon on our support site labelled “Check Warranty Status.”
Alexis
HP Care
So sorry to hear that you're having trouble with your new HP Pavilion. We build our devices with the intention of providing a reliable experience for our customers, so I’ll offer you some resources that I hope will help you remedy the situation.
First, I'd recommend checking out this link for troubleshooting help: https://support.hp.com/us-en/topic/diagnostics?category=computing There, you can choose any icon that corresponds with the issue you're experiencing.
If this doesn't seem to work, I hope you'll reach out to us for direct support. We're always here and more than happy to help get your computer running optimally. You can get in touch with us via your preferred method at this link: hp.com/contactHP
I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, simply look for an icon on our support site labelled “Check Warranty Status.”
Alexis
HP Care
Written by a customer while visiting hp.com
Posted by: englishhammergun
from Saint Michael, MN
Verified Purchase:Yes
Bought this to replace a 5 year old laptop that bit the big one. Very fast with lots of nice features, especially considering the price. Will use the "tablet mode" only occasionally but it's nice to have the capability.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Tonin
from Connecticut
Verified Purchase:Yes
I bought it 2 months ago and I am not happy. The touchscreen is not working properly
No, I would not recommend this to a friend.
Features
1
Performance
3
Written by a customer while visiting hp.com
Posted by: Cmeeks
Verified Purchase:Yes
[This review was collected as part of a promotion.] My new HP computer was easy to set up! It has met all my needs in a home and work computer.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com