Customer reviews from hp.com
HP - Pavilion 15.6" Touch-Screen Laptop -AMD Ryzen 5 5500U - 8GB Memory - 512GB SSD
Average customer rating
4.3
(589 Reviews)
Rating breakdown 589 reviews
5 Stars
373
4 Stars
115
3 Stars
41
2 Stars
15
1 Star
45
83%of customers recommend this product.
(
147 out of
178)
Customer Reviews for HP - Pavilion 15.6" Touch-Screen Laptop -AMD Ryzen 5 5500U - 8GB Memory - 512GB SSD
Posted by: SDF6
Verified Purchase:Yes
I love this laptop. I am a financial executive who supports multiple clients. As a result, I have multiple email accounts and large Excel spreadsheets open at any given time, and use multiple video conferencing platforms. The video quality is very good for conferencing. This laptop performs flawlessly and does not lag with any application. I am very happy I went with the 16GB of RAM and the Ryzen 7 processor. All in all, a great business laptop!
Written by a customer while visiting hp.com
Posted by: SAS7
Verified Purchase:Yes
Really like this computer. Only thing l don't like is the keyboard, the image of the letters is almost impossible to read. They should be marked with a much darker image.
Written by a customer while visiting hp.com
Customer Rating
5
Stand out laptop with an exceptional processor!
on April 17, 2022
Posted by: Thelonman
from Somerset, KY
Verified Purchase:Yes
Excellent value for the price. It performs on par with much more expensive computers while doing it for quite reasonable price. Windows 11 is much better than 10. I've been using Windows since it's very first iteration and it just keeps getting better and better. This is my first laptop with a Ryzen 7 and it rocks! Hopefully Intel isn't resting on it's past achievements... It won't end well.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Brian TX
from Frisco TX
Verified Purchase:Yes
Every time i power on there's a black screen. I have to then power off and power on again for it to start up. Then, frequently, if it goes to sleep/screensave mode, i click to open it up again and.....black screen. Nothing. Have to power off and piwer on again. Very annoying.
No, I would not recommend this to a friend.
Performance
2
Written by a customer while visiting hp.com
Posted by: wwesty
from Las Vegas, NV
Verified Purchase:Yes
nice unit, nice large screen, only trouble at different times the screen will go black and cannot get it to come back on unless I reboot the computer, the power light stays on, but the screen is black. It doesn' t seem to be doing it as much as it did. No sure to how to wake it up if it's going into sleep mode.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: John694949248284
Verified Purchase:Yes
Laptop shuts down randomly after 30m - 1hr, right out of the box. Came with tons of preinstalled bloat too (a Facebook app??? Really?)
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: T Morg
Verified Purchase:Yes
Love this laptop First one I ever owned. So far so good.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
from Dallas, TX
Verified Purchase:Yes
I am used to a large screen on a 5 year old computer so this takes time to adjust. It has a wireless connection to the printer. My age, 91, is another complication. Do you have any aids for senior citizens? I used HP programmable calculators years ago.
Thanks, Bill Herbert
Thanks, Bill Herbert
Written by a customer while visiting hp.com