Customer reviews from hp.com
HP - Pavilion 15.6" Touch-Screen Laptop -AMD Ryzen 5 5500U - 8GB Memory - 512GB SSD
Average customer rating
4.3
(589 Reviews)
Rating breakdown 589 reviews
5 Stars
373
4 Stars
115
3 Stars
41
2 Stars
15
1 Star
45
83%of customers recommend this product.
(
147 out of
178)
Customer Reviews for HP - Pavilion 15.6" Touch-Screen Laptop -AMD Ryzen 5 5500U - 8GB Memory - 512GB SSD
Posted by: Omaha Mike
from Omaha, NE
Verified Purchase:Yes
Great Laptop - Performs exactly as expected
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Todd HB
from Louisville KY
Verified Purchase:Yes
I have had nothing but problems since I received my computer 3 weeks ago. It started on day two and the computer was freezing, locking up, and flashing from one page and app to another. Over the phone, they checked the hardware and determined the problem was app related. I did a complete restore that was sent to me, as soon as I finished the restore it began to lock up again, so far this has been a bad experience. Problems still exist.
No, I would not recommend this to a friend.
Value
2
Quality
2
Written by a customer while visiting hp.com
Posted by: Earl23
from USA
Verified Purchase:Yes
So far so good.
I would recommend this to a friend!
Value
4
Quality
4
Written by a customer while visiting hp.com
Posted by: Rshu67
from Wilkesboro, NC
Verified Purchase:Yes
Came in on time. So far it works great and fast! I don’t want to throw it out a window like my old laptop.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Benig
Verified Purchase:Yes
Great laptop and very easy setup
I would recommend this to a friend!
Value
4
Quality
4
Written by a customer while visiting hp.com
Posted by: Isa234
Verified Purchase:Yes
Very functional commuter for college.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: tsharp
from Ohio
Verified Purchase:Yes
Love it , couldn’t be happier
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: alibaba1579
from Houston, TX
Verified Purchase:Yes
Great laptop for fair price. Snappy processor and good quality touchscreen that is bright and responsive. Last HP laptop lasted 13 years and hope this one does even half that good.
I would recommend this to a friend!
Written by a customer while visiting hp.com