Customer reviews from hp.com
HP - Pavilion 15.6" Touch-Screen Laptop -AMD Ryzen 5 5500U - 8GB Memory - 512GB SSD
Average customer rating
4.3 out of 5
4.3
(589 Reviews)
Open Ratings Snapshot
Rating breakdown 589 reviews
5 Stars
373
4 Stars
115
3 Stars
41
2 Stars
15
1 Star
45
83%of customers recommend this product. 
(
147 out of 178
)
Best Buy Privacy Policy
Customer Reviews for HP - Pavilion 15.6" Touch-Screen Laptop -AMD Ryzen 5 5500U - 8GB Memory - 512GB SSD
Customer Rating
5 out of 5
5
LAPTOP
on July 23, 2023
Posted by: Chine
Verified Purchase:Yes
Great laptop! Wonderful and super fast!
Value
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Happy with the HP!
on July 30, 2023
Posted by: Mike the Train
Verified Purchase:Yes
I am totally impressed with the speed and ease of use of this product.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Love my new laptop
on August 3, 2023
Posted by: MerrillDerrill
from Covington, Louisiana
Verified Purchase:Yes
This little laptop is very fast and I love it. Windows 11 is somewhat different so I am adjusting to it. Am delighted with this purchase so far.
I would recommend this to a friend!
Value
5 out of 5
5
Quality
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
New HP Laptop
on August 5, 2023
Posted by: G Hughes
from Florida
Verified Purchase:Yes
It is very easy to use and starts up very quickly and works well with the HP printer I bought to go with it, I am pleased with it so far.
Value
5 out of 5
5
Quality
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Nice design but keeps crashing
on August 8, 2023
Posted by: Mike34786
from Orlando, FL
Verified Purchase:Yes
Very sleek and comfortable. But the system keeps crashing.
No, I would not recommend this to a friend.
Value
3 out of 5
3
Quality
3 out of 5
3
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
It's a work horse, no flash, but who needs that
on August 10, 2023
Posted by: Tobe
from Riverside, CA
Verified Purchase:Yes
Got everything basic trim. Made it custom as cheap as possible, as I needed to invest in a reliable computer now at the beginning of my career. It's fast, intuitive, and I love the way the keys feel.
I would recommend this to a friend!
Value
5 out of 5
5
Quality
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great CS
on August 13, 2023
Posted by: UtkGrad101
from Knoxville, TN
Verified Purchase:Yes
Super quick and easy to order via the chat feature
I would recommend this to a friend!
Value
5 out of 5
5
Quality
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Repeat Customer
on August 13, 2023
Posted by: JLGreen
Verified Purchase:Yes
I have bought HP laptops for years! Wouldn't want anything else. This one did not disappoint.
I would recommend this to a friend!
Value
5 out of 5
5
Quality
5 out of 5
5
Written by a customer while visiting hp.com
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