Customer reviews from hp.com
HP - Pavilion 15.6" Touch-Screen Laptop -AMD Ryzen 5 5500U - 8GB Memory - 512GB SSD
Average customer rating
4.3
(589 Reviews)
Rating breakdown 589 reviews
5 Stars
373
4 Stars
115
3 Stars
41
2 Stars
15
1 Star
45
83%of customers recommend this product.
(
147 out of
178)
Customer Reviews for HP - Pavilion 15.6" Touch-Screen Laptop -AMD Ryzen 5 5500U - 8GB Memory - 512GB SSD
Posted by: DAJohnston
from Pittsburgh, PA
Verified Purchase:Yes
Nice laptop for the price. Taking some time to get used to the touchpad without buttons but otherwise happy with the purchase.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: JLoCascio
Verified Purchase:Yes
Great laptop, just the right specs, easy shopping experience, and priced right. Very happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
from Houghton, MI
Verified Purchase:Yes
Wider screen than most other laptops - useful hi horizontal space for split screens.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Spoon
from Tonawanda NY
Verified Purchase:Yes
I was shocked to find there is no Ethernet port on the new laptop I purchased for my mother. I wanted to get a docking station but couldn't get that either. I have no idea if this will work.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Thefatrat
Verified Purchase:Yes
Just what I needed to add to my computer network. HP I wouldn't but anything else.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Lizie004
from Fort Lauderdale, FL
Verified Purchase:Yes
This laptop is nice and sleek. I love the big text buttons. However, the battery dies so quick. My old laptop which is already 4 years old lasts longer. I have to plug it in everyday because it starts to drain quickly. I do not use Wi-Fi on it either, only ethernet connection. It is also very expensive for it not being touch screen and dying so fast.
No, I would not recommend this to a friend.
Value
2
Quality
2
Written by a customer while visiting hp.com
Posted by: AmyW1
Verified Purchase:Yes
Nice looking, compact, easily transportable. Runs great so far!
Written by a customer while visiting hp.com
Posted by: BJRo
from NY
Verified Purchase:Yes
Pros: It's very fast; like other Pavilions, great design and with streamlining, it's much lighter. Camera and screen have great high definition. Web camera recognizes type and, although you cannot flip the view out of mirror image, it flips the type so that it reads correctly.
Cons: No more optical drive (buy an external one to read dvds and cds) or phone jack (buy an external one as wifi is not as reliable as plug-in modem and often goes out--quickly fixed by running a troubleshoot network function--this is a chronic problem that has nothing to do with my wifi, as other devices have no problem). The web camera runs at "variable frame rate" (VFR) which is incompatible with Adobe Video Editing so that even converting a webcam video to "constant frame rate" (CFR), using a software from another company, does not fix audio lagging behind video. In essence, if you make webcam videos and edit with Adobe, you are no longer able to edit.
Certain functions are fixed and cannot be changed: you can't remove "chat" from your pinned apps. There is no option to remove a PIN that you have to type every time you open your computer--if you are the only user, this is ridiculous.
By default, all of your docs are set to back up on the Microsoft cloud; you can disable this easily, but you have to be aware to do it if you don't want Microsoft to share all your docs.
In short, be aware before you buy this computer. The speed is great, but there are definite losses from older Windows 10 computers.
Value
4
Quality
4
Written by a customer while visiting hp.com