Customer reviews from hp.com
HP - Pavilion 15.6" Touch-Screen Laptop -AMD Ryzen 5 5500U - 8GB Memory - 512GB SSD
Average customer rating
4.3
(589 Reviews)
Rating breakdown 589 reviews
5 Stars
373
4 Stars
115
3 Stars
41
2 Stars
15
1 Star
45
83%of customers recommend this product.
(
147 out of
178)
Customer Reviews for HP - Pavilion 15.6" Touch-Screen Laptop -AMD Ryzen 5 5500U - 8GB Memory - 512GB SSD
Posted by: S Chron
from IA
Verified Purchase:Yes
Super fast, starts up great, and crisp clear screen.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: MickTheLick
Verified Purchase:Yes
So far, the machine has performed as expected. I had a problem with the factory installed McAfee software causing slow internet access (apparently the configuration was not correct). But after removing McAfee (uninstalling), internet access performance was back to normal.
Written by a customer while visiting hp.com
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
Love my computer. Runs fast and great price. Much better than stores
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: LC Lee
from Greensboro, NC
Verified Purchase:Yes
Great laptop! I was concerned that the SSD was not large enough but, so far, it is doing well. I love how fast the processor is in comparison to my old one.
The only drawback is Windows 11. It still has bugs and so it does things I don't like. For example, it causes the cursor to flicker when I'm trying to work on documents. They're small things and some of them are pilot error, I'm sure (so many things have been moved/changed in the UI in Win 11). Yet, they are annoying.
All in all, this laptop was a great buy for the price.
The only drawback is Windows 11. It still has bugs and so it does things I don't like. For example, it causes the cursor to flicker when I'm trying to work on documents. They're small things and some of them are pilot error, I'm sure (so many things have been moved/changed in the UI in Win 11). Yet, they are annoying.
All in all, this laptop was a great buy for the price.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: SusanDG
Verified Purchase:Yes
So far I really like it! I do wish the keyboard was lit ...
Written by a customer while visiting hp.com
Posted by: MP77
Verified Purchase:Yes
Beautiful and powerful laptop. Because Microsoft is so intrusive and controlling, the setup was more time consuming than it needed to be.
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
HP Pavilion laptop was easy to setup and get started
Written by a customer while visiting hp.com
Posted by: Rich R
from Baltimore MD
Verified Purchase:Yes
The laptop has all the right attributes for excellent performance (lots of memory, large solid state drive, powerful processor, etc.) and it lives up to its promise. I needed more computing power because my older computer would get bogged down just running anti-virus programs.
HP support has been less than stellar as there are long queues for support and they generally try to assign support responsibility to others. I was able to resolve all issues through research and the assistance of others.
I like to large screen area and resolution as well as the ability to extend my screen using the HDMI video port.
HP support has been less than stellar as there are long queues for support and they generally try to assign support responsibility to others. I was able to resolve all issues through research and the assistance of others.
I like to large screen area and resolution as well as the ability to extend my screen using the HDMI video port.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com