Customer reviews from hp.com
HP - Pavilion 15.6" Touch-Screen Laptop -AMD Ryzen 5 5500U - 8GB Memory - 512GB SSD
Average customer rating
4.3
(589 Reviews)
Rating breakdown 589 reviews
5 Stars
373
4 Stars
115
3 Stars
41
2 Stars
15
1 Star
45
83%of customers recommend this product.
(
147 out of
178)
Customer Reviews for HP - Pavilion 15.6" Touch-Screen Laptop -AMD Ryzen 5 5500U - 8GB Memory - 512GB SSD
Posted by: johnwhy
from New York
Verified Purchase:Yes
This is a terrific laptop for the price. It is ideal for general small business work and school. The display and sound are quite good. I also like the keyboard.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: YSA1
from Huntsville, AL
Verified Purchase:Yes
Love It!! This laptop was the best purchase ever and the best laptop I have ever bought. The color is unrealistically beautiful and indepth and the sound is pretty nice. It is much better than my last laptop and I will definitely recommend it to someone who is just needing something for schoolwork or office work.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: CT921
from Raleigh NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am a loyal HP user. My new one set up as easily as others. The screen is so clear and bright. Everything is working perfectly
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: H Will
from New York, NY
Verified Purchase:Yes
Wow - the computer itself is just terrific. Powerful with the chip-set and memory I wanted. It looks good. And sounds good, too.
1. I wish the camera was better for zoom - this is a disappointment.
2. The computer itself is loaded with bloatware that you have to fight through the first couple of times to turn off and permanently remove.
3. And this is my mistake but it doesn't have a back-lit keyboard. Somehow that was not on my list of criteria but I miss being able to read the keys (especially the tiny function keys) in my dark office.
1. I wish the camera was better for zoom - this is a disappointment.
2. The computer itself is loaded with bloatware that you have to fight through the first couple of times to turn off and permanently remove.
3. And this is my mistake but it doesn't have a back-lit keyboard. Somehow that was not on my list of criteria but I miss being able to read the keys (especially the tiny function keys) in my dark office.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Jyrt
from Ca
Verified Purchase:Yes
I had to return it for a refund, out of the box it had problems. Then your repair website in the philipines tried to get me to purchase a repair ticket for a computer that was 10 days old.
I think mine was a used product sold as new.
I think mine was a used product sold as new.
Features
1
Performance
1
Written by a customer while visiting hp.com
Posted by: Olly T
from Raleigh, NC
Verified Purchase:Yes
We bought 2 of these laptops for our firm where we use multiple monitors. I have to say this is the only one I found in the market which does dual monitors. Most laptops don't offer this feature and you have to spend a lot of money to be able to have that. I'm so so so pleased with this laptop. Definitely recommend!!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
Laptop doesn't work. There's no hard drive
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: RudyTech
from ontario, california
Verified Purchase:Yes
This is a nice machine. Fast with plenty of RAM. A lot of people don't like AMD chips, but this is faster than the Intel based system it replaced when it was new. The backlit keyboard is a plus due to the location of the desk it sits on. Easy setup and transfer of apps/files from system it replaced. I highly recommend this laptop for the price.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com