Customer reviews from hp.com
HP - Pavilion Aero 13.3" Laptop - AMD Ryzen 5 5600U - 16GB Memory - 512GB SSD
Average customer rating
4.2
(218 Reviews)
Rating breakdown 218 reviews
5 Stars
142
4 Stars
32
3 Stars
19
2 Stars
4
1 Star
21
84%of customers recommend this product.
(
69 out of
82)
Customer Reviews for HP - Pavilion Aero 13.3" Laptop - AMD Ryzen 5 5600U - 16GB Memory - 512GB SSD
Posted by: Kmgar
Verified Purchase:Yes
So far not so good. The scroll bar keeps slipping down and I can't use it this way. This is my second HP computer. I bought this one because the last one I had was great. I had it for five years with virtually no problems. But this one is another story. Not happy.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: AN UPSET CUSTOMER!
Verified Purchase:Yes
UNABLE TO MATCH MOUSE WITH NEW COMPUTER, WHY???? NO EXPLANATION!
i NOW HAVE A NEW MOUSE WHICH IS USELESS. THAT'S A VERY POOR SERVICE!!
i NOW HAVE A NEW MOUSE WHICH IS USELESS. THAT'S A VERY POOR SERVICE!!
Response from hp.comBy Alexis, HP Care, July 19, 2023
Hi there,
Sorry to hear about the troubles you encountered. Here is a direct link to our support site which will help you to troubleshoot mouse connection issues: https://support.hp.com/us-en/help/computer/keyboard-mouse-issues
If you need any further assistance, please don't hesitate to reach out to the support team directly at support.hp.com.
Alexis
HP Care
Sorry to hear about the troubles you encountered. Here is a direct link to our support site which will help you to troubleshoot mouse connection issues: https://support.hp.com/us-en/help/computer/keyboard-mouse-issues
If you need any further assistance, please don't hesitate to reach out to the support team directly at support.hp.com.
Alexis
HP Care
Written by a customer while visiting hp.com
Posted by: STMBTBOB
from Colorado
Verified Purchase:Yes
Screen size wasn't what I expexted
Value
3
Quality
5
Written by a customer while visiting hp.com
Customer Rating
5
My first HP laptop and my first light weight laptop
on June 6, 2023
Posted by: J 7ee
Verified Purchase:Yes
Awesome machine
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Customer Rating
5
on October 7, 2021
Posted by: SheShegirl27
from SheShegirl27
[This review was collected as part of a promotion.] light price and weight, the Pavilion Aero 13 is roomy and powerful. The laptop is based on a 13.3-inch display with a 16:10 aspect ratio that makes the display feel more spacious than a standard 16:9 display of the same size. The keyboard runs from edge to edge and feels spacious along with the generously proportioned touchpad. Powering this perfectly sized laptop is an 8-core AMD Ryzen 7 processor that’s no lightweight.Below the arrow keys is a fingerprint reader. The laptop lacks a Windows Hello-compatible webcam, leaving the fingerprint as the only biometric option for secure logins without needing to key in a password.For such a thin and light laptop, the speakers offer surprisingly good sound. They are tuned by Bang and Olufsen and fire downward from either side of the laptop. They aren’t as muffled as most downward-firing speakers because they are positioned on a beveled edge on the underside of the laptop, which keeps them from sitting directly on your desk or lap. I enjoy my HP Pavilion Aero 13.3 inch laptop.
Cons: More RAM
Pros: Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
5
very light
on October 8, 2021
Posted by: twills17
from oswego, ny
[This review was collected as part of a promotion.] The laptop is extremely light, which makes it great for transporting. I really like the thumbprint option to unlock. Battery seems to hold a charge well. I found set up to be super easy and quick. I was able to connect to my wifi without any issues. It is a great little laptop and I am extremely happy with it.
Pros: Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
5
Great features
on October 8, 2021
Posted by: Sierra0318
from Oh
[This review was collected as part of a promotion.] I bought this for my daughter for homeschooling. Some of my favorite features are how big the screen, the fingerprint sign in OR you can use a passcode. It was very easy to setup and has windows 11. It’s slim so it isn’t a bulky laptop like others and easy to store. The battery last a long time to and if you do need to charge it. Don’t worry,The cord is LONG. The performance on this laptop is phenomenal, it’s fast & the mousepad isn’t sensitive.
Pros: Affordable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
5
Amazing !
on October 8, 2021
Posted by: Lulu1980
from Long Island NY
[This review was collected as part of a promotion.] I was Totally ready for a laptop Upgrade and I couldn't be happier with this amazing Hp 13 inch ! The size of it is perfectly compact , easy to work with and great for traveling! The screen quality is Top Notch, crisp and clear . The sound quality is great also ! Very happy
Pros: Affordable
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com