Customer reviews from lg.com
LG - 86" Class 99 Series QNED Mini-LED 8K UHD Smart webOS TV
Average customer rating
4.4
(89 Reviews)
Rating breakdown 89 reviews
5 Stars
64
4 Stars
11
3 Stars
4
2 Stars
7
1 Star
3
90%of customers recommend this product.
(
27 out of
30)
Customer Reviews for LG - 86" Class 99 Series QNED Mini-LED 8K UHD Smart webOS TV
Posted by: DrVaro
from Amherst
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] We love our new LG TV. From the moment we first turned it on, we could tell we were in for something special with the 8K and vivid colors produced by this TV!
Unboxing and setup were very straightforward. TV came with perfectly sized screws for us to mount the TV on our existing mount. The TV includes a back panel and attached cable management to provide a very clean install.
While many will be quick to point out that with a lack of native 8K content, this TV is a bit too much, you have to see the colors to believe it. When we first set it up, we put it right by our previous TV and the colors and additional detail just popped off the screen. The night before we had watched Extraction on Netflix, and I loaded that up again to compare, and Dolby Vision is a thing of beauty (though I know it's on other televisions).
Attached some pictures of the TV on in our living room. We have a living room that gets very bright and is configured where you can't always view the TV head on, and we were very impressed with the ability of this TV to remain bright even on an angle (eventually we will be able to have people over again, right?).
Due to the enhanced processing, we did notice that the TV gets a bit hotter than our previous TVs. Not anything that's uncomfortable to the touch, but just something to keep in mind, you will want to install this TV where it can be well ventilated.
Using the integrated apps was a breeze, though HBO Max was a bummer that it's not currently supported. TV switches quickly between apps, I like the home dashboard and the recently used apps sections.
Also, the included artwork is cool. Our previous TV had a similar function, however, the LG added dynamic one's such as in the picture. In this one the sun rises and sets if you leave it up long enough.
Other thoughts:
The magic remote is an awesome, well thought out remote, I prefer something that has more functions than some of the simplified ones coming out lately.
Great sound, though we didn't use it much. Has a function to denote whether you are installing it on a TV stand or wall mounted. The adjustments to the audio when alternating were noticeable. The surround sound capability was pretty impressive for TV speakers.
Unboxing and setup were very straightforward. TV came with perfectly sized screws for us to mount the TV on our existing mount. The TV includes a back panel and attached cable management to provide a very clean install.
While many will be quick to point out that with a lack of native 8K content, this TV is a bit too much, you have to see the colors to believe it. When we first set it up, we put it right by our previous TV and the colors and additional detail just popped off the screen. The night before we had watched Extraction on Netflix, and I loaded that up again to compare, and Dolby Vision is a thing of beauty (though I know it's on other televisions).
Attached some pictures of the TV on in our living room. We have a living room that gets very bright and is configured where you can't always view the TV head on, and we were very impressed with the ability of this TV to remain bright even on an angle (eventually we will be able to have people over again, right?).
Due to the enhanced processing, we did notice that the TV gets a bit hotter than our previous TVs. Not anything that's uncomfortable to the touch, but just something to keep in mind, you will want to install this TV where it can be well ventilated.
Using the integrated apps was a breeze, though HBO Max was a bummer that it's not currently supported. TV switches quickly between apps, I like the home dashboard and the recently used apps sections.
Also, the included artwork is cool. Our previous TV had a similar function, however, the LG added dynamic one's such as in the picture. In this one the sun rises and sets if you leave it up long enough.
Other thoughts:
The magic remote is an awesome, well thought out remote, I prefer something that has more functions than some of the simplified ones coming out lately.
Great sound, though we didn't use it much. Has a function to denote whether you are installing it on a TV stand or wall mounted. The adjustments to the audio when alternating were noticeable. The surround sound capability was pretty impressive for TV speakers.
Overall, very impressed with our new LG TV.
Written by a customer while visiting The Insiders
Customer Rating
2
Great feature set except it's missing one critical
on March 10, 2021
Posted by: toddbailey
from Seattle
[This review was collected as part of a promotion.] Recent cord cutter and with the new atsc 3.0 standard going into effect all sets need this feature for the future. I hope LG and others start to realize this
No, I would not recommend this to a friend.
Quality
4
Features
4
Value
3
Written by a customer while visiting lg.com
Posted by: The Watcher63
from Columbia, SC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Overall, the I really enjoy the picture brightness, sharpness and detail. Black levels are about average, but blooming needs improvement.
Pros: Quality
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Excellent TV quality
on October 20, 2021
Posted by: BossBu
from Grand Rapids, MI
[This review was collected as part of a promotion.] This TV has come to revolutionized the picture quality, it is crisp and clear. I am a gamer so quality of image is very important. Sound of this tV is beyond comparison , it is amazing, I really like all the features, the voice enabled options and the easy of use.
Definitely recommended for movie watchers, gamers , it has great value for the money,.
#LGHomeEntertainmentInsiders
Definitely recommended for movie watchers, gamers , it has great value for the money,.
#LGHomeEntertainmentInsiders
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: EMoney1977
from Munroe Falls, Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] this is a great TV, the picture is amazing. I did have an issue right out of the box, I had several misfiring LED's that were most likely a manufacturing error. But LG was great and sent out a tech to diagnose the problem and replaced the whole LED board for me. Excellent customer service
Pros: Style/Design, Features/Settings
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: jayjaycub
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] We've had our LG 8K TV for a couple of months now and couldn't be happier. Other TV brands had been picking up stray remote signals and doing things like changing channels and turning themselves off on their own. The LG TV does not seem to have that problem. The color is great and the picture is sharp.
Written by a customer while visiting lg.com
Posted by: Megsr69
from Lynn,Mass
Verified Purchase:Yes
I bought this tv 11 months ago and the screen got horizontal and vertical lines in it and had to be repaired within a year of owning the tv. Very unhappy with thud product.
Response from lg.comBy Cazzandra Galangco, LG Social Media, February 5, 2023
We appreciate your feedback and for bringing this to our attention. We apologize for the negative experience you encountered with your LG TV. Your review is valuable information for our whole team and will be considered for our future improvements. It will be our pleasure to look into this and help you out further with your concern. Please send us a private message on Facebook or Twitter at @LGUSSupport with your contact number. You may also call us at (800) 243-0000, and we'll be glad to assist you with this. -Cazz
Written by a customer while visiting lg.com
Posted by: Eagad
from Virginia
Verified Purchase:Yes
[This review was collected as part of a promotion.] I also own a 65-inch LG OLED TV and bought this QNED for a bright room. The brightness is perfect and the colors are great. The art looks beautiful on the 8k display. The Magic Remote, which I love from my OLED works exactly the same. The gyro-controlled cursor is my favorite feature. I do wish that LG would focus on a single user interface for all their TVs and keep them all updated as they age. In my opinion, the OLED has a more usable and more responsive UI than the QNED. The app support from LG is really good on both TVs. They have all the major streaming providers without the need for an external device.
Response from lg.comBy Alice Feliz V. Luna, Social Media, March 9, 2023
Awesome! We’re glad you loved the LG TV. We find it to be a favorite among many of our customers. Your review is a valuable information for our whole team. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
Written by a customer while visiting lg.com