Customer reviews from frigidaire.ca
Frigidaire - Energy Star 35-Pint Dehumidifier with Effortless Humidity Control - White
Average customer rating
4.7
(168 Reviews)
Rating breakdown 168 reviews
5 Stars
131
4 Stars
29
3 Stars
2
2 Stars
3
1 Star
3
98%of customers recommend this product.
(
157 out of
161)
Customer Reviews for Frigidaire - Energy Star 35-Pint Dehumidifier with Effortless Humidity Control - White
Customer Rating
4
It does it's job
on October 9, 2024
Posted by: Jessor
I place in my basement room, so far so good, the only problem is a little bit noisy, but it is ok, I only turn on some time when it is too humid
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great machine
on October 10, 2024
Posted by: Cheeky001
Working so well. Easy to use easy to empty and clean. Clear display and settings
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Awesome machine
on October 10, 2024
Posted by: Sonyh
So happy we purchased this dehumidifier because that machine takes all the moisture in our windows in the living room. Easy to operate and automatic shut off when the bucket is full. Highly recommended!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great features
on October 14, 2024
Posted by: Waterdown
Excellent product. Quiet an does the job very efficiently.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
2
Removed water well but too loud
on October 20, 2024
Posted by: Canada Dad
I bought this unit 2 days ago and I think it needs to go back. I have two issues - a major one and a minor one.
The big issue is that I found that the unit is too loud for a living space. I can't imagine reading to my daughter with the unit running right beside me as is pictured here. I find it loud if you're right next to it, significantly intrusive if you're in the same room and noticeable in most of the house. At night, when I fall asleep, I can clearly hear it running in the living room (although there is no common wall and we have plaster walls).
A minor issue is that the humidity measurement is different from the rest of the devices I have in my home. In order to get the humidity to 50% (as shown on my humidity meter), I need to set the unit to 40%.
I would recommend this to a friend!
Response from frigidaire.caBy Jaycee, Online Outreach Specialist, October 21, 2024
Thank you for stopping by and taking the time to provide us with a review. Please accept our sincerest apologies for the inconvenience this may have caused you, as this is not the kind of ownership experience we want to leave you with.
Your new, high-efficiency unit may introduce unfamiliar sounds. These sounds normally indicate that your appliance is operating correctly. Some surfaces on floors, walls, and kitchen cabinets may make these sounds more noticeable. You may refer to page 17, 'Storage & Normal Sounds', of the complete owner's guide for more information:
https://na2.electroluxmedia.com/Original/Electrolux/Electrolux%20Assets/Document/Complete%20Owners%20Guide/English/16120300A28953en.pdf
One of our main goals is customer satisfaction, and we're glad that our technicians were able to provide you assistance in resolving the ice maker machine. For any other help needed, please reconnect with us via Live Chat or call us by phone at 1-800-669-6779, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Best regards,
Juan
Your new, high-efficiency unit may introduce unfamiliar sounds. These sounds normally indicate that your appliance is operating correctly. Some surfaces on floors, walls, and kitchen cabinets may make these sounds more noticeable. You may refer to page 17, 'Storage & Normal Sounds', of the complete owner's guide for more information:
https://na2.electroluxmedia.com/Original/Electrolux/Electrolux%20Assets/Document/Complete%20Owners%20Guide/English/16120300A28953en.pdf
One of our main goals is customer satisfaction, and we're glad that our technicians were able to provide you assistance in resolving the ice maker machine. For any other help needed, please reconnect with us via Live Chat or call us by phone at 1-800-669-6779, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Best regards,
Juan
Written by a customer while visiting frigidaire.ca
Customer Rating
2
Dehumidifier
on October 26, 2024
Posted by: SHajar
This dehumidifier is very loud and when it reaches the humidity level it is set for it does not shut off.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Yhano, Online Outreach Specialist, October 28, 2024
Thank you for stopping by and sharing your concerns with us. We’re sorry to hear that your dehumidifier is making noise and not shutting off when it reaches the desired humidity level. We understand how important a quiet and efficient appliance is for your comfort. The noise you’re experiencing could be due to a few factors, such as the fan running at high speed, which is common in many models. It might also be caused by vibrations if the unit isn’t placed on a flat, stable surface.
Regarding the operation of the dehumidifier, it’s designed to pause when it reaches the humidity percentage you set, but it will resume dehumidifying once it detects a change in the room humidity. To help reduce the noise, we recommend checking the placement of the dehumidifier to ensure it’s on a level surface, as this can minimize vibrations. If your model has different fan speeds or modes, trying to adjust them may also help. Additionally, make sure the air filter is clean, as a clogged filter can increase noise levels.
If the unit continues to have issues, please don't hesitate to connect with us via Live Chat or at 1-800-265-8352 Monday-Friday 8:30 am-8 pm EST and we will be happy to assist.
Regarding the operation of the dehumidifier, it’s designed to pause when it reaches the humidity percentage you set, but it will resume dehumidifying once it detects a change in the room humidity. To help reduce the noise, we recommend checking the placement of the dehumidifier to ensure it’s on a level surface, as this can minimize vibrations. If your model has different fan speeds or modes, trying to adjust them may also help. Additionally, make sure the air filter is clean, as a clogged filter can increase noise levels.
If the unit continues to have issues, please don't hesitate to connect with us via Live Chat or at 1-800-265-8352 Monday-Friday 8:30 am-8 pm EST and we will be happy to assist.
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Works great
on October 26, 2024
Posted by: Mel S
It works very well remove all humidity the first day used in the basement.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Handling
on October 27, 2024
Posted by: Jfung
Easy to handle, the reservoir size is just right.
Works well.
Works well.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca