Customer reviews from greenworkstools.com
Greenworks - 24-Volt 22-Inch Cordless Hedge Trimmer (Battery Not Included) - Black/Green
Average customer rating
4.5
(30 Reviews)
Rating breakdown 30 reviews
5 Stars
25
4 Stars
1
3 Stars
1
2 Stars
0
1 Star
3
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Greenworks - 24-Volt 22-Inch Cordless Hedge Trimmer (Battery Not Included) - Black/Green
Posted by: Carr
from Kentucky
Gender:Male
Verified Purchase:Yes
Everything I expected! Battery lasted the entire project and I like being able to rotate the handle easily for a easy cut. Would recommend and all ready have !
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
Very good product
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: CHOI
from CA
Gender:Male
Verified Purchase:Yes
Hedge Trimmer is working fine but the battery is not recharged. Seems like a bad battery and contact GreenWorks but no feedback until today (I report it 3 weeks ago).
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks , Greenworks Customer Care, August 4, 2021
Hello CHOI,
We are sorry to hear about your recent experience with us. We can see you have been in touch with our team, and it is unfortunate that this process has made you lose confidence in us. One of our team members will be contacting you soon, please keep an eye out for an email from us shortly so that we can further support you.
We are sorry to hear about your recent experience with us. We can see you have been in touch with our team, and it is unfortunate that this process has made you lose confidence in us. One of our team members will be contacting you soon, please keep an eye out for an email from us shortly so that we can further support you.
Written by a customer while visiting greenworkstools.com
Posted by: Out In Kansas
Verified Purchase:Yes
Wife got one for Christmas present. Had to set her up so she could go out and use it that day. Likes it. Will know more once warmer weather comes
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Missing part
on July 18, 2021
Posted by: BobUSMC
from New Jersey
Page 5 of manual 2.7 states under trimmer safety warnings,”always fit the cutting device cover “. No cover was included with the tool. Not safe to store with exposed cutter. All competition tools have a cutter blade cover.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, March 24, 2023
Hello BobUSMC,
Thank you for leaving a review. We understand how frustrating it can be to not have all the parts included. Please reach out to Greenworks Customer Experience Team at 1-888-909-6757 (1-888-90WORKS). We would like the opportunity to speak with you to see if we can find a solution! Thanks again for your review.
Thank you for leaving a review. We understand how frustrating it can be to not have all the parts included. Please reach out to Greenworks Customer Experience Team at 1-888-909-6757 (1-888-90WORKS). We would like the opportunity to speak with you to see if we can find a solution! Thanks again for your review.
Written by a customer while visiting greenworkstools.com
Posted by: Hecky
Verified Purchase:Yes
Battery charger only worked once. Does not charge battery. No lights on charger.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, October 12, 2021
Hello Hecky,
We are sorry to hear that you have encountered an issue with your charger. Please try resetting it. In some cases that the charger has been plugged in for an extended period, it may malfunction. Simply unplug it for a few minutes and then plug it back in and try another outlet.
If you continue to experience this issue, it is likely that the battery or charger is experiencing a fault. For troubleshooting, please contact us at 1-888-909-6757 or submit an email to info@greenworkstools.com and include the headline "Help Request - Reviewer Response".
We are sorry to hear that you have encountered an issue with your charger. Please try resetting it. In some cases that the charger has been plugged in for an extended period, it may malfunction. Simply unplug it for a few minutes and then plug it back in and try another outlet.
If you continue to experience this issue, it is likely that the battery or charger is experiencing a fault. For troubleshooting, please contact us at 1-888-909-6757 or submit an email to info@greenworkstools.com and include the headline "Help Request - Reviewer Response".
Written by a customer while visiting greenworkstools.com
Posted by: JackK
Verified Purchase:Yes
Very efficient and cuts surprisingly large hedge branches. Makes a hard job easy. The 24V battery keeps it cutting for plenty of time. Nice machine.
Written by a customer while visiting greenworkstools.com
Posted by: Todd Smekens
from Muncie, Indiana
Gender:Male
Verified Purchase:Yes
Powerful yet light and mobile - a perfect tool for lawnwork.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com