Replaced much older weber, new unit is very cheaply made,I should have fixed my ok’d one!
Response from weber.comBy Weber grills, Weber grills , August 25, 2021
Thank you for your feedback! We are so sorry to learn about the disappointment with your new grill. We are happy to help with any questions or concerns you may have regarding your Spirit SX-315! Please be on the lookout for a follow-up email from us shortly. Thanks!
Written by a customer while visiting weber.com
Customer Rating
5
Best grill I’ve ever owned.
on October 18, 2022
Posted by: Jules D
from Marina Del Rey, CA
My wife gave me an ultimatum and said, it’s either me or the Weber. Man, I’m gonna miss that girl…
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
2
Lifting the propane tank back onto the gauge!
on April 17, 2024
Posted by: KRsa
from Idaho
Whoever designed this grill, did not have a woman in mind when switching out the propane tank! When full, I cannot lift the tank to get it back onto the guage!! On my hands and knees trying to lift that heavy thing, is impossible!! You cannot get any leverage. Unlike a strong man, who can lift it with one hand, it is super heavy, and I a not weak. ) I will probably not buy another one if designed this way. What a hassle!! My previous grill lasted 13 years and was awesome. This one looked old and has not held up after just a few uses.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills, May 1, 2024
Your feedback is very important to us. We are very sorry to hear about your issue lifting the tank onto the tank scale. We will be sure to share this information with our team. Please look for an outreach email from us soon. Thank you!
The Smart aspect did not work right out of the box.
Response from weber.comBy Weber Grills, Consumer Care, August 23, 2022
We are looking into what caused this matter. So we can provide further assistance, our support team would like to follow up with you. Please be on the lookout for an email, thank you!
hard to get the grill to stay at 350 degrees even when all 3 burners are on as low as it goes ?
I would recommend this to a friend!
Response from weber.comBy Weber grills , Consumer care, September 19, 2022
We appreciate your feedback the Spirit SX-315. We are so sorry to hear your experience did not match your expectations. We want to know more and discuss this further with you. Our Care team will be reaching out to assist you further. Thank you!