I washed this before using, followed the care instructions on the tag, and now it is too small for the mattress. Very disappointing.
No, I would not recommend this to a friend.
Response from 4moms.comBy Kaitlyn, Customer Care, August 25, 2021
We're so sorry to see that you've had some trouble. Please reach out to our Customer Care team at support@4moms.com for assistance.
Written by a customer while visiting 4moms.com
Customer Rating
3
Shrunk in wash
on October 13, 2021
Posted by: Valinheels
from Jersey city NJ
I purchase the cover for comfort for my babygirl, as the mattress seems to be so hard in the bassinet. I washed the cover as advised in the care instructions and it completely shrunk in size and doesn’t fit the mattress. Very sad as I really liked the extra layer it provided. I email support for assistance with a replacement.
I really liked this cover but I gave it a 3 because it shrunk.
Response from 4moms.comBy Ashley, Customer Care, October 14, 2021
Please continue to work with 4moms® Customer Care for assistance. We'll have you up and running again right away.
This is described as a waterproof protector but on our first use of it our little guy wet through his diaper and the protector did not prevent the bassinet mattress pad from getting wet also. This does make the mattress feel softer so our baby seems to sleep better with it for that reason (he doesn't like sleeping on extra firm surfaces) however I wouldn't call it waterproof.
Very expensive for what you get, my daughter spits up alot and it ran under the mattress… the waterproof cover is only on top of the mattress. So of course the underside got wet.
No, I would not recommend this to a friend.
Response from 4moms.comBy Ashley, Customer Success, January 26, 2023
Thank you for sharing your experience with the 4moms® MamaRoo Sleep® Bassinet. If you need a new mattress or assistance with the bassinet, please always feel free to email Support@4moms.com.
Written by a customer while visiting 4moms.com
Customer Rating
1
Followed Washing Instructions And It Shrunk
on March 3, 2023
Posted by: Jessica
from Ny,Ny
Purchased this along with a new mattress. Prior to first use I washed following the instructions on label. Just went to put on mattress and it appears to be too small now. :(