Customer reviews from intexcorp.com
Intex - Inflatable Pool w Ladder and Pump
Average customer rating
3.2
(28 Reviews)
Rating breakdown 28 reviews
5 Stars
9
4 Stars
5
3 Stars
3
2 Stars
5
1 Star
6
33%of customers recommend this product.
(
1 out of
3)
Customer Reviews for Intex - Inflatable Pool w Ladder and Pump
Customer Rating
3
Moderately satisfied
on January 22, 2022
Posted by: Michelle
The first year we had this pool, it was great. Very easy to set up and easy to keep clean. It really saved us from going crazy during the pandemic. The second year was disappointing. It developed a few small pinhole leaks in the vinyl body which were easy to find and fix. The top inflatable ring was a different story. By the middle of the second summer, the top of the ring was dried and cracked and developed several small leaks. It was very difficult to find them and even more difficult to seal them well enough to keep air in the ring. I expected an Intex pool to last much longer.
Written by a customer while visiting intexcorp.com
Customer Rating
1
Defective part need to wait 25 days for replacemen
on June 3, 2024
Posted by: EdDee
from ma
Gender:Male
Brand new pool with a defective part. Not allowed to return to store . Have tio wait 25 days for defective part replacement
No, I would not recommend this to a friend.
Response from intexcorp.comBy Intex Consumer Service, July 10, 2024
We apologize for your experience. Once your claim with the required documentation is submitted, processing typically takes 2-3 business days, with an additional 7-10 business days for transit. Please note that any errors in claim submission may cause delays. We appreciate your patience and understanding.
Written by a customer while visiting intexcorp.com
Customer Rating
4
Great 15'x48" pool
on July 5, 2022
Posted by: Anonymous
Although it did arrive with a small pinhole in the ring, we patched it with one of the included clear patches, and they work well. I've never owned a pool before, and theis one was extremely simple to get up and running. Still learning the pool chemicals. We did make it a full saltwater pool, and I must suggest this to anyone looking for a simpler way to balancing a pool.
I highly recommend this pool, for it is built strong. Just remember, it needs absolute level ground to avoid any leveling issues.
I highly recommend this pool, for it is built strong. Just remember, it needs absolute level ground to avoid any leveling issues.
Written by a customer while visiting intexcorp.com
Customer Rating
1
New pool
on June 24, 2021
Posted by: KELLIANNE MACMILLAN
This top ring will not stay inflated. Been trying but cannot contact intex want $ back . Product is crap and they do not support customers. Impossible to send email their site doesn't work.
Written by a customer while visiting intexcorp.com
Customer Rating
2
Pool
on September 29, 2021
Posted by: KELLIANNE MACMILLAN
Piece of crap. Plastic hose claps that don't hold. Had to refill several time until I used real metal clamps. Can change filter unless you stop up all the openings which takes two people. No more valves to shut which makes it hard to change filter or vacuum pool. Came with a hole in the ring so it would not stay full . Will NEVER purchase an intex pool again
Written by a customer while visiting intexcorp.com
Customer Rating
2
easy set pool
on February 16, 2021
Posted by: rosemary
i would love to right a review if we could only have it delivered after several weeks or at least a reply to our request of when it would be delivered after originally be given a delivery date which past over 10 days ago
Written by a customer while visiting intexcorp.com
Customer Rating
4
15' x 48" pool
on April 13, 2021
Posted by: Kerry
I have bought this pool every year for many years, and brand wise, this is the best above ground pool. I do however, have a couple of complaints. Due to demand because of Covid, the price doubled this year, not cool. Also, this pool has two seams with leaks. Unfortunately, it is not convenient to drain and return, so I will have to live with it, and hope it holds for the summer.
Written by a customer while visiting intexcorp.com
Customer Rating
3
Hole
on May 28, 2021
Posted by: Candie
I believe there is a hole somewhere on the bottom of the pool. The box was pretty torn up when I received it. This is my 3rd time owning a pool like this. But on one side of the pool it is always really wet. I don't see anywhere it could be coming from but maybe the bottom.
Written by a customer while visiting intexcorp.com