Customer reviews from intexcorp.com
Intex - Round Above Ground Pool Set w/ Pump
Average customer rating
4
(16 Reviews)
Rating breakdown 16 reviews
5 Stars
8
4 Stars
5
3 Stars
0
2 Stars
1
1 Star
2
71%of customers recommend this product.
(
5 out of
7)
Customer Reviews for Intex - Round Above Ground Pool Set w/ Pump
Customer Rating
4
Intex Pool
on May 3, 2019
Posted by: UnreelSkip
We are so happy! We had an Intex EZ SET pool for a few years and decided to upgrade. This was easy to install and the pump is A+ so far. Looking forward to many years of fun in this pool.
Written by a customer while visiting intexcorp.com
Customer Rating
1
What a joke!
on April 29, 2024
Posted by: C.Keefe
Absolute worst customer of any company I have ever called! They are unable to understand English and just keep replying they they understand yet continue to ask me the same question over and over !
Response from intexcorp.comBy Intex Consumer Service, September 23, 2024
We're sorry to hear about your experience. We strive for better service and appreciate your feedback. Please contact our customer service team via chat at intexcorp.com or call 310-549-8235 for assistance. We're here to help!
Written by a customer while visiting intexcorp.com
Customer Rating
1
Bad liners, poor craftsmaship, buyer beware!
on May 20, 2024
Posted by: JM93
from Atlanta
Gender:Male
Just finished set up and the liner is poorly manufacured. Matetial is ok, but the seams are not done well and will probably leak. Even if they don't leak it will be impossible to clean. I just hope they don't rupture and cause a flood!
No, I would not recommend this to a friend.
Response from intexcorp.comBy Intex Consumer Service, September 23, 2024
We sincerely apologize for the issues you've experienced with your Ultra XTR® Frame Pool liner. Your feedback is important to us. Please contact our customer service team via chat at intexcorp.com or call 310-549-8235 for further assistance.
Written by a customer while visiting intexcorp.com
Customer Rating
4
I love them!
on June 30, 2024
Posted by: Brendac
from Virginia
Gender:Female
We have owned several intex pools. Starting with the quick setup pool when the kids were little. As they got bigger so did our pools. We are now on our third ultra frame. No, they don't last forever but you cannot beat the price point for how long they last. I love them and will be purchasing another one next year. Recommend the salt water system and rig a skimmer on the pool.
I would recommend this to a friend!
Response from intexcorp.comBy Intex Consumer Service, December 13, 2024
Thank you for your loyalty and for sharing your experience with our pools! We're thrilled you've enjoyed them over the years. Your recommendation of the saltwater system and skimmer is greatly appreciated. We look forward to serving you again next year!
Written by a customer while visiting intexcorp.com
Customer Rating
5
Love this pool!
on December 26, 2024
Posted by: Dean
from New Zealand
Gender:Male
We have had this pool for 5 summers now. We erect it in October and store away dry and clean in May (we live in NZ). We use it every day and have had no issues at all with either the pump or liner to date. Unfortunately though, I would say this will be it's last summer as the lining around the top edge has perished and the pool has become very fragile - 5 yrs isn't bad though in my opinion. We will definitely replace with the same model if still available.
I would recommend this to a friend!
Response from intexcorp.comBy Intex Consumer Service, January 8, 2025
Thank you for your 5-star review! We're thrilled you've enjoyed the pool for 5 summers and appreciate your kind words. We look forward to providing you with another great experience in the future!
Written by a customer while visiting intexcorp.com
Customer Rating
5
on March 22, 2025
Posted by: Bob27
I bought this last summer I love it every thing is still fine my favourite part is how good the pump is
Response from intexcorp.comBy Intex Consumer Service, April 2, 2025
Thank you for your 5-star review! We’re so glad to hear you're enjoying your Ultra XTR® Frame Pool and that the pump is working well. We appreciate your feedback and hope you continue to have great experiences with your pool!
Written by a customer while visiting intexcorp.com
Customer Rating
5
Bang exceeds the buck by far
on May 5, 2025
Posted by: CDL
from Kansas
Gender:Female
We’ve had Intex Ultra XTR pools for the last 9 years. Just purchased, setup and filled our third. We had the 12 x 24 rectangle for 5 years and decided to go with this model for a second time. Setup is a breeze. These pools withstand harsh Midwest winters when left up year-round. The only rust we encountered at any point was when we used saltwater system and it was rather discouraged so we took the risk. The fact these pools last 4-5 years under those conditions means I’ll never consider another brand. For the price, you just can’t beat them. With each pool, we’ve upgraded to a thru-wall skimmer and opted to upgrade pump/filter and valves/hoses. Easy to maintain, fittings are threaded rather than clamped. It’s a win-win. Liner is beautiful and bright. By year 5, liner does fade, but with properly balanced chemicals, maintains its color very well. In 9 years I’ve never had to patch a hole in the XTR. I did patch one hole in the prism line, but can’t even complain about that as it was extremely easy underwater.
If I’m looking for something to critique, I’d say the ladder could be sturdier, but hasn’t been worth an upgrade. For the money, you won’t find a better pool.
One tip worth mentioning is to not skip the powder on the rails during assembly. Doing so will result in wrinkles in your liner along the rails. Over time, this will result in liner degradation and it will burn skin like fiberglass. However, please note even then, you’ll have years worth of use without issue.
If you’re considering an upgrade from another Intex product or other popular soft-sides pools, you will only wish you’d done it sooner. Depending on location and weather, I would suggest leaving the pool up year-round. The liners fare much better with water (frozen or thawed) than they ever will empty once they’ve been filled.
I would recommend this to a friend!
Response from intexcorp.comBy Intex Consumer Service, August 27, 2025
We’re so glad you’re enjoying our product! If you ever need assistance, you can reach us via chat at intexcorp.com or by calling 310-549-8235. Our team is always here to help!
Written by a customer while visiting intexcorp.com
Customer Rating
4
my personal summer treat!
on July 14, 2025
Posted by: me-¬-u
from ohio
Gender:Male
We are currently in our 4th season with pool. I love my pool and it is the only reason I look forward to summer. These pools are not meant to last forever so if you get 4-5 years of service, it is well worth the money. I have no issues with the frame as it shows no dings and no sign of rust. The line is in decent shape as it is showing signs of degradation due to being in the elements for 4 years. The pump the the kit comes with is really not sufficient for this pool. If you get this pool, do your self a favor and upgrade to a better pump.
Overall, I love my pool and it is a real treat on them hot days. I try to be in my pool every day in the summer if I can. I would recommend it for sure.
Response from intexcorp.comBy Intex Consumer Service, August 27, 2025
Thank you for your detailed review! We’re glad to hear you’ve enjoyed your pool over the past four seasons and that it continues to be a highlight of your summer. We appreciate your recommendation and support.
Written by a customer while visiting intexcorp.com