Customer reviews from intexcorp.com
Intex - 18' x 48" Inflatable Round Above Ground Pool Set
Average customer rating
3.8
(13 Reviews)
Rating breakdown 13 reviews
5 Stars
6
4 Stars
2
3 Stars
3
2 Stars
1
1 Star
1
50%of customers recommend this product.
(
1 out of
2)
Customer Reviews for Intex - 18' x 48" Inflatable Round Above Ground Pool Set
Customer Rating
3
Average pool. Cheap parts
on May 31, 2024
Posted by: sinus_cackle
from Texas
Gender:Male
The pool itself is pretty nice. I do wish the warranty covered more than just the frame and pool liner as we've had to replace several hoses and fittings over the three summers that we've had the pool (this will be our fourth summer). We have been taking it down every year, but plan on winterizing from here on to save water (we're in the south anyways). Not sure if taking it down and storing it is better or worse for the components (despite proper long term storage maintenance), but we'll see.
The liner has held up very well, but I can't say the same for the frame as it is rusting in places despite all of the advertisement concerning their anti-rust coating. Not anywhere to the point of concern, mind you, but after the first summer we noticed rust when taking it apart, so... maybe it's better than their cheaper pools, but it still rusts pretty quickly.
The pool cover tore above an eyelet (where the string goes through to tie it down) within the first summer as well, then over the next two summers the seams would produce more holes, then last year we left it up a touch longer than we typically do, but without water. The cold weather (not that cold, though) did not mesh well with the pool cover and it just tore to pieces. So, that thing is a complete dooker and I would recommend replacing it with a nice high quality tarp instead.
The ground tarp that ships with this pool can immediately put into recycling/garbage as it is very cheap, will become brittle and will shred to pieces from a light breeze in a matter of weeks. It didn't last through the first summer.
Some of the plastic bits for locking the legs into the frame, the frame collars and little button things are also cheap, will become brittle and break over time, too. The theme seems to be "make a good pool liner, a pretty good frame, then just go real cheap on everything else". Granted, the pump has thus far done its job without issue.
Overall, it's not a bad pool, but it's not amazing, either. I've seen it priced around a grand at its lowest, usually post-summer. That's not a bad price to pay for it.
Response from intexcorp.comBy Intex Consumer Service, July 10, 2024
We're sorry to hear about your experience with our pool. Your input helps us improve our products for the future. We understand your concerns regarding the components and appreciate your feedback.
Written by a customer while visiting intexcorp.com
Customer Rating
1
Horrible
on May 27, 2025
Posted by: PoolFam
Gender:Female
Horizontal poles split in first set up. The metal is thinner and lighter than previous pools. I tried emailing but no response from Intex.
Response from intexcorp.comBy Intex Consumer Service, June 17, 2025
We’re sorry to hear about the issue with the horizontal poles and understand how disappointing this is. Please contact us for assistance at 310-549-8235 or via chat at intexcorp.com. We’re here to help and appreciate your feedback.
Written by a customer while visiting intexcorp.com
Customer Rating
3
24x16x52
on February 18, 2023
Posted by: Tonya
Good size pool easy to put up. The manufacturer really needs to upgrade and install a skimmer.
Written by a customer while visiting intexcorp.com
Customer Rating
5
Great value
on May 13, 2019
Posted by: Anonymous
My first intex pool (12x 24) lasted for 8 years. This XTR model is built even better. All parts were there and went together easily. Great value for the price.
Written by a customer while visiting intexcorp.com
Customer Rating
5
Love pool
on July 30, 2020
Posted by: Char
I love intex pools and I haven't had any issues if we need something they replaced and they last first pool was 14x48 lasted 4 yrs and the new one is 24x 12 it's amazing spacious and comfortable we did level and do landscaping around I bought a vacuum and stuff to
Upgrade as we go
Upgrade as we go
Written by a customer while visiting intexcorp.com
Customer Rating
4
24 x 12 pool
on June 15, 2021
Posted by: Te HARRIS
the pool is great, the delivery was horrible. The box and packaging had big holes in it from a forklift, luckily it didn't puncture the pool, just pushed it in and tour the plastic cover.
Written by a customer while visiting intexcorp.com
Customer Rating
3
Great pool, weak filter
on August 2, 2024
Posted by: Jeannie
from Florence,SC
Gender:Female
We love the pool over all. The set up instructions could have better clearer. The sand filter is the problem. It loses its strength or force after couple of hours
No, I would not recommend this to a friend.
Response from intexcorp.comBy Intex Consumer Service, August 14, 2024
Thank you for your feedback. We’re glad you love the pool but sorry to hear about the filter issue. We appreciate your input on the setup instructions and will take it into account for future improvements.
Written by a customer while visiting intexcorp.com
Customer Rating
4
Pool review
on May 1, 2019
Posted by: Sal
This pool looks great. In my backyard. Set up would definitely been easier with 2 people but managed to set it up solo.. it did take some time to fill it up with water but once that was done my kids and I had a blast , there was plenty of room. My only negative is that the boxes it comes in are heavy but other than that this pool is great. Definitely worth my investment .
Written by a customer while visiting intexcorp.com